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Reviews of Classio Residency 3 stars

18 Narayandas Street KAMARAJ NAGAR, 605011 Puducherry, India

#43 of 175 hotels in Puducherry

Guests' Choice

Review score

Based on 91 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.3

  • Location

    8.4

  • Facilities

    7.7

  • Staff

    8.6

  • Value for money

    7.9

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 12 January 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    Rooms are very very small and noise from other rooms.

    Staff behaviour is good, cleanliness okay.

    Stayed in December 2024

  • Reviewed: 27 May 2024

    9.0
    Recommended
    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Unfortunately some minor stains on the bed. Although, this is the norm in Indian hotels.

    Very good hotel. Lovely respectful staff. Nice relaxing rooms. Felt cozy. Bathrooms were nice. Overall a great hotel. I recommend here. Location wasn't bad either. About 20-30 mins walk to the beach.

    Stayed in May 2024

  • Reviewed: 12 January 2024

    7.0
    All good except bathroom water for bathing and flushing
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Bathing water was unbearably salty, and was not in a usable state for the chores. We,(family) felt really uncomfortable with the usage of bathroom water.

    Room cleanliness, location, service.

    Stayed in January 2024

  • Reviewed: 23 April 2023

    8.0
    Good room in central Pondy
    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    A little far from the french/beach area

    Nice staff Room was good for the money Central in busy area but hotel is in a quiet street behind it.

    Stayed in April 2023

  • Reviewed: 23 March 2023

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Room was neat and clean. The whole room was fresh .

    Stayed in March 2023

  • Reviewed: 23 November 2022

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    It would be nice if breakfast was available.

    The hotel is centrally located in the middle of the action, but it's quite far back from the street so it it still peaceful and quiet.

    Stayed in November 2022

  • Reviewed: 10 November 2022

    9.0
    Superb
    • Leisure trip
    • Group
    • Deluxe Room
    • Stayed 1 night

    neat and clean rooms

    Excellent Room ,neat and clean ,new property centrally located, Suitable for all destanations

    Stayed in November 2022

  • Reviewed: 23 August 2022

    8.0
    NICE
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights

    FULL ADVANCE PAYMENT TO BE PAID AT THE TIME OF CHECK IN

    BATHROOM IS NICE AND CEAN AND SPACIOUS

    Stayed in August 2022

  • Reviewed: 18 July 2022

    9.0
    Neat and clean rooms at good location for a reasonable price.
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    NA

    Neat and clean rooms at good location for a reasonable price

    Stayed in July 2022

  • Reviewed: 29 May 2022

    9.0
    very good
    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Courteous staff, good location, affordable and value for money

    Stayed in May 2022

  • Reviewed: 23 May 2022

    8.0
    comfy stay
    • Leisure trip
    • People with friends
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    no kitchen service

    dedicated Parking space - car parking is a problem in pondy, we were able to safely park our car here, rented a bike to drive around

    Stayed in May 2022

  • Reviewed: 18 April 2022

    9.0
    Very comfortable, quiet, helpful and friendly staff
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights

    The location is good - in the centre of the town, about 20 minutes walking to the beach but closer to the shopping area. Very important for us, the hotel is located in a quiet area, about 200-300 m behind the main street. This made our rest very comfortable. There is a large free parking space. The staff was very friendly and helpful. The room was nice, cosy and clean with comfortable beds. I would warmly recommend this hotel.

    Stayed in April 2022

  • Reviewed: 15 January 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    I didn't like that I had to pay extra because the room I booked wasn't available. I was not impressed I had to pay 30 rupees extra for water bottles which was supposed to be included in the room fees, that was highly unprofessional

    I liked that it was the in the prime location for Pondicherry, the staff is very sweet and pleasant. They were helpful and there was a security guard at night, safe parking. The hotel was very clean and well maintained. We had good stay.

    Stayed in January 2025

  • Reviewed: 14 August 2024

    1.0
    Bad experience
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Room number one had lights problem. Bathroom was not cleaned. Moved us to room two. All the bedsheets and clothes of that hotel is dumped in front of my room

    Location

    Stayed in August 2024

  • Reviewed: 22 July 2024

    10
    Highly recommend this to anyone
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    A/c in the living room was not working. We didn’t use it much

    Excellent facility and staff was friendly. Room was clean and comfortable

    Stayed in July 2024

  • Reviewed: 14 February 2024

    4.0
    Please revise the star rating
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Declared in your website as 4*. It is not even single * standard. Rooms are smelly. Had to tolerate with mosquitoes bite.

    Nothing

    Stayed in February 2024

  • Reviewed: 28 December 2023

    10
    Very good and clean hotel at a quiet peaceful location
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 4 nights
    • Submitted via mobile

    Kindly add breakfast if possible. Arranging bikes on rent would be awesome.

    Very good and hospitable staff. Good location. Decent clean rooms.

    Stayed in December 2023

  • Reviewed: 19 December 2023

    5.0
    Basic Place to Stay
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    The rooms were somewhat dirty and noisy. The room was smaller than expected.

    The location was good, it was close to major shops and everything! The security guard on duty was very welcoming and greeted us with a smile each time. When we needed to move rooms, front staff was accomodating.

    Stayed in December 2023

  • Reviewed: 25 April 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Bed and interior

    Stayed in April 2023

  • Reviewed: 9 March 2023

    1.0
    HORRIBLE PLACE
    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    The room was small, ugly, and dreary. The TV didn't work. The linens had not been changed from the previous guest. The website promised views, but the one small window was opaque (see photo). The location is in a busy, central location but not convenient for tourists or for walking. Barking dogs woke me up.

    The water was nice and hot. The AC worked.

    Stayed in March 2023

  • Reviewed: 31 December 2022

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 2 nights

    Nothing. All hunky dory.

    The day receptionist, sorry I forgot his name, he lives in Auroville, was extremely helpful and friendly. Although I arrived in a bad mood and complained, he made every effort to accommodate me. The hotel is a bit off the main road and is therefore in a quiet location. The rooms are sparkling clean and well soundproofed, everything worked perfectly. Perhaps the best stay during my long trip to India this year. Gladly again and again!

    Stayed in November 2022

  • Reviewed: 11 December 2022

    4.0
    Better options are available if you are thinking of spending more than 1500, good one if under 1500
    • Couple
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    1. The hotel staff (at least few of them) need proper training as to how to talk to a customer who is upset about something which is a basic for a hotel. The room which was alloted to me had issue as it was not cooling the room, I called to complain about it. They sent a person to check the ac who went back saying the ac is working. Ac was working but wasn't cooling, at day was out most of the time hence didn't notice it. Felt the pain in night and when I called and complained, the guy at the reception started arguing with me and was like why didn't I tell there was a problem earlier? He sounded very rude. I think the name of the person was Prasanna. I wasn't expecting the way he started arguing with me. 2. Faulty shower in the washroom. Even this was reported however couldn't get it fixed. 3. No resturant at this hotel which was a bummer 4. Don't take the bike from the guy whose card the hotel guys give as i had bad experience with the quality of his bikes. 5. Rooms were so close to each other that I can hear what the other people are talking. Even woke up few times when their bell rang thinking someone is at the door of our room.

    1. They gave me early checkin without any hassle as they had rooms available 2. Location is very near to major tourist attractions 3. No parking issues as they have ample space 4. Small but neat and clean room I would like to appreciate Gopi for the great customer service he showed for the issues I had faced at this hotel. He apologized for the rude behavior of the other staff(Prasanna) and the issues I had faced during my stay, he let me extend my stay till 4 pm instead of 10 am check out to make up for the issues I've faced at this hotel. I have given one extra star only for your star staff gopi. Very humble guy

    Stayed in November 2022

  • Reviewed: 28 November 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Nice place to stay. Staff is good and helpful Nice parking

    Stayed in November 2022

  • Reviewed: 8 October 2022

    1.0
    horrible experience
    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    No facility, no hygene

    Nothing

    Stayed in October 2022

Showing 1 – 25

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