noise from road arrival room temp was so low

good new looking place

Stayed in August 2022

Breakfast is good with multiple options. The location of this place is quite near to a mall and other requirements.

Stayed in May 2022

The lunch a la carte service was very slow in response.

Stayed in July 2022

We enjoy the service of the staff from the very first day including airport pick up..good job keep it up

Stayed in July 2022

Non-functional swimming pool, yellow lights (would prefer white lights), limited cuisine during breakfast, devoid of basics in room (shoe shine, hand towel, fruit, mint), no engaging activities for guest (just like resorts)

Good location, cleanliness, courteous staff

Stayed in July 2022

Room service needs improvement. Very difficult to reach the room service or housekeeping. Every time, it’s through front desk that causes delays in case of comments gaps.

Everything was good

Stayed in July 2022

Reception - both during check-in & check out, no-body accompanied to the room, no-one helped for carrying luggage. Not even a gesture was made to help. Most of the hotels in this cadre, will have assistance for carrying luggages, accompany while check-in to the room. But, they are not bothered about it.

Ambience, food, house-keeping service

Stayed in July 2022

The carpet in the room should be more cleaner ,there should be blinds on tolit big glass

Excellent

Stayed in July 2022

Towels, water bottle etc should be available in the rooms while checking in rather asking for it. Rest OK.

Excellent break fast. Both quality and quantity, variety.

Stayed in July 2022

lobby was a bit cramped.

breakfast was ok. not too lavish and not meagre also.

Stayed in April 2022

Prices of the room where high and complimentry breakfast was missing.

Early checkin was provided. Breakfast spread and view from the room.I travelled with my family and our stay was relaxing.

Stayed in May 2022

Food quality wasn't upto the mark. I ordered most meals in the room, both quality and quantity were not that good.

The clealiness and comfort part was good. Staff was friendly and welcoming.

Stayed in May 2022

The response time to our in-room service requests could've been better. We had to make multiple calls at times to get the stuff we wanted in our rooms. Also, the variety of the food served in the breakfast buffet could be worked on.

The location is just perfect, just 15 minute away from Pune's International Airport at Lohegaon, this hotel is adjacent to many other international hotel chains. Plus Phoenix Mall being just a stone's throw away was also an added bonus. Finally, the view from our room overlooking the Ahmedabad-Pune highway was fantastic!

Stayed in May 2022

Rooms are old. Require better plumbing in bathroom and an interior change. Checkin and checkout takes unnecessarily long time compared to other 5 star hotels.

Food was good. House keeping staff was very good.

Stayed in May 2022

Services are really bad and you need to work upon it. A bad choice, never opt it again

Food was good

Stayed in April 2022

Room Service is slow and needs constant follow up. Uber eats , Swiggy food delivery guys aren’t even allowed into the lobby and asked to wait at the main gate outside the car park. Why discriminate people on the basis of the job they do ?

Good breakfast. Good food. Decent gym

Stayed in April 2022

They scammed, over charged. First you take a price that shows online and then during check out you say you forgot to add a charge and deman 500 extra? What service is that. Pathetic

Stayed in March 2025

The hotel decor was very outdated and a bit gloomy.

Nice Hotel a bit dated thought. But the staff were lovely

Stayed in February 2025

Nothing

Everything Great 👍

Stayed in January 2025

I was travelling from goa to bombay and had reached pune at 2 am in the night and needed a place to complete my sleep. the hotel and staff was generously kind enough to allow me to late Checkout at 3pm without a question , never received such a warm treatment anywhere else .really excellent and good human beings I must say.

Stayed in January 2025

Everything

Stayed in December 2024

The all inclusive breakfast did not have many options. It was sub-part at best. The entrance feels underwhelming as compared to similar other properties.

The room was nice and the staff was welcoming.

Stayed in December 2024

Was much better when I visited 4/5 years ago. Staff response could be better Airport drop is 950 Rs, at 3 km that's more than 300 rs/km . In today's time weird ??

Mostly works

Stayed in December 2024

It’s so dirty, like very dirty. Staff failed to change bedding for the rest of our stay. It is also smelling offish . Reception area looks far better than the rooms.

I like the location and that it’s closer to most of the places I wanted to visit

Stayed in November 2024

No comments

Stayed in October 2024