The facilities were not provided properly bath towels toilet rolls no conditioner etc

The hotel was ok

Stayed in December 2023

Location to ajmeer

atmosphere

Stayed in October 2023

Food was very bad, staff was disinterested

Room was good

Stayed in March 2023

The room key given to me was not ready and the bellboy took me to the room and I was shocked. Probably someone else was there in the room . The another room dod not have toilet roll not any tissue papers. I checked in at 12 noon and within 5 hours i checked out. This was my 6th stay at Xenia and the worst experience.

The gesture by the Staff

Stayed in February 2023

Location is too far and they don't have car rentals and bath fittings are too bad it doesn't work ...

Rooms were clean and spacious every was good except the bath fittings and noise in day time of some work

Stayed in February 2023

ASKED FOR TWO SINGLE BED AND NICE VIEW BOTH WAS NOT PROVIDED AND WAITED FOR THE SECOND DAY AND STILL THE ROOM WHICH I ASKED WAS NOT GIVEN.STAYED THERE 6 YEARS BACK,BUT IT LACKS EVERYTHING NOW.

STAYED FOR TWO DAYS AND FIRST DAY BREAK FAST WAS GIVEN IN RESTAURANT AND SECOND DAY BREAK FAST WAS GIVEN IN ROOM.DUE TO LOW OCCUPANCY.

Stayed in October 2022

The door won't open with the key she gave us the sheet had some hair on it the tv was expeational breakfast was good and there was hair on the bathtub the toilet seat was leaning towards the right and it looked like it was going to fall. The location was not what we expected it was in a Gali and the view was not that good. Totally not 4 star hotel more like 2.5 star hotel.

I liked the swimming pool it was big and the room was spacious

Stayed in December 2024

It was all good

Stayed in October 2024

That was redaculas The staf behaviour is not well uneducated It's means The staf behaviour or service very poor 😡😡😡😡

Sorry I didn't understand This was full unprofessional Staf behaviour uneducated

Stayed in June 2024

Bad booking experience and not refunded the balance amount considering early checkout despite requesting for change of dates at booking.com

Nothing

Stayed in March 2024

it’s a wedding hall, loud music kept me up all night. my room was at 5th floor and in a single night of stay lift didn’t work twice. had to get down and up through fire exit. horrible staff they won’t even pick the calls forget about resolution. plates had stains in them, parking is so far, and you will carry your luggage on your own from there.

nothing, literally nothing.

Stayed in December 2023

Maintenance is very poor. All the taps were rusted and not working due to salt accumulation. No regular maintenance of property. Bathrooms are stinking badly. No Windows as well as exhaust system. Walls had lot of boulders accumulated. Mattress have lived their life and if you are staying more than a night, it may give you back pain. Staff attitude is also not very good.

Suitable only for marriages but not for staying for vacation or works.

Stayed in December 2023

Just horrible place, Booking done with breakfast, but Breakfast quality extremely bad. They do not have even toaster.....just few items ...all are very bad and un higenic Bath room maintenance is very bad No body is available even to talk at the premises Road side dhaba is better than this hotel

Breakfast quality extremely bad

Stayed in November 2023

Very welcoming staff. Restaurant was out of this world.

Atmosphere, food, service

Stayed in October 2023

The hotel was very good in all aspects the roof top restaurant was excellent the best food I had in India on this trip location is a little bit far out otherwise all good thanks for a enjoyable holiday stay

Stayed in October 2023

Excellent property

Stayed in April 2023

They should speed up their room services more better.

I really enjoyed staying at such beautiful hotel in Azmer City as I went there for Jiyarot purposes and so my stay was very good Alhamdullilah. They also have pool facilities , breakfast was good but dessert was amazingly yummy. The room were clean also I loved their rooftop restaurant for dinner which was a different romantic vibe.

Stayed in March 2023

The property is not maintained and the room stinks. Also, there was no hot water available.

Breakfast was good.

Stayed in February 2023

Uneducated staff no cab no taxi no auto services restaurant rate too high and taste worst no room boy available and the hotel grand Xenia is haunted hotel you will hear women voice and nocking door at midnight 3am .

I stayed for 6 nights but the hotel charged for 8 nights because I checked in early 4 hours and checked out one night before that the hotel charged for 8 nights It was a total waste of money from all uneducated staff. No cab taxi service available at hotel No auto No flight booking service before staying in this hotel think ten times please very bad poor service.

Stayed in March 2023

Considering that it is one of the expensive properties in Ajmer, it could provide better value to the guests. The Urban Table staff was new and everything took a long time to arrive, the drinks came but the ice and soda took forever. Then they brought the food along with the ice, while we wanted to have our drinks first and then have dinner. Also the taps in one room were not running, the AC was not working in another room and the staff was very laid back. You must stop people from getting into the swimming pool in their inner wear, proper swim wear and pool hygiene must be maintained.

The location of the property is really nice far away from the crowded areas of Ajmer. The building and other infrastructure is also well built, but it is not maintained well. The glass walls in the lobby were very dirty, the carpet on the first floor was filthy and the rooms on the first floor were damp. The food both at Urban Table and breakfast was good and fresh. Quantity was adequate.

Stayed in February 2023

The Check out time is too Early. Should be minimum 12 pm. Like other hotels The Bar should be separate from the dining area.

Location is bit far off but acceptable. Breakfast was too good. Staff was very courteous. Room was also excellent.

Stayed in January 2023

the road leading to the property is under construction

the staff at the property was very good.. also the rooms were spacious

Stayed in September 2022

very rude staff they charged us double no sense to run hotel

very rude staff they charged us double no sense to run hotel

Stayed in August 2022

There are no comments available for this review

Stayed in April 2024