While calling themselves as ECO resort, I was not able to digest the idea of having breakfast tea in a paper cup. They even do not have tissue paper in the toilet and it is written 27000 trees are cut every day to make tissue paper. And using paper cups to serve the tea in the restaurant.

Idea of ECO resort, Location, staff, environment, Food.

Stayed in January 2025

Staff can be a bit more trained

Good Location

Stayed in January 2025

I would suggest that alternative solutions for preventing mosquitoes and insects. Instead of using chemicals like ‘goodnight’ etc, organic solutions can be tried Not good value for money

The resort is good. The places is large and green.

Stayed in December 2024

Not able to hand over the room key before checking out, we are penalised by Rs.500. Eventhough it is part of the policy, we feel it is improper.

Nicely maintained

Stayed in August 2024

The management isn't very good

The property is really big and beUtiful

Stayed in June 2024

A la carte was not available in the restaurant so had to take buffet which was too expensive

Entire property is very well managed and staff is super friendly

Stayed in April 2024

Food can be better considering everything else is perfect.

The ambience, cleanliness and the activities.

Stayed in March 2024

Very costly and the washroom could be more cleaner.

Room, location, manager, food

Stayed in February 2024

Swimming pool

Property

Stayed in March 2024

1.The restuarant service was very slow. The staff should inform about any delay or atleast the expected time for the food ordered in the resturant. 2. We could not take the entire property tour inspite of requesting it for few times.

The place was very peaceful.The property is very beautiful to explore with alot of activities. The room service was good and the staff were very friendly and approchable. The rooms are spacious and clean. Overall the stay was very comfortable.The food taste is also good. A good option for family and couples aswell.

Stayed in December 2023

No Ceiling Fan In The Living Room Multiple Occasions of Power Cut at Mid Night

Stayed in October 2023

Staff at the property.

Stayed in October 2023

everything was mast

breakfast was yummy and diverse overall ambience was awesome just price is little more

Stayed in May 2023

food was spicy

location, room, staff behaviour, room view

Stayed in May 2023

Staff charging extra for 1 glass of milk for a child, most luxury properties are happy to oblige otherwise.

Stayed in April 2023

The garden patio condos was far away from main reception which caused the services to be slow. It would take at least 1:30 hours for food to be delivered as mentioned on the menu

We like that the property had lot of activities to do like boating, kayaking, horse-riding, etc

Stayed in January 2023

The restaurant service is very slow. They took 1.5 hours to bring one single order of dish. The management was unable to take the load.

Decent breakfast and good spa service.

Stayed in December 2022

price too high and doesn’t make sense

good for weekends

Stayed in September 2022

The room charges are on the higher side.

The staff is friendly. The location is convenient.

Stayed in October 2022

Staff not professional, very much maakan malik and rental types Services 👎 too late to deliver food at villa All services diverted for marriage and party purpose No staff and directions at the gate for parking

Ambience , location and it's feel

Stayed in February 2025

Very over priced and over hyped property. We stayed here with our pet for 2 nights and 3 days for which we paid 42 thousand plus, that included only breakfast. The room assigned was absolutely disgusting, unhygienic with cob webs everywhere, old, broken and stinky. The bathroom was in horrible condition with the flush not working, rusted and leaky shower faucets, the exhaust fan was not working either. The Aircon right beside the bed was noisy due to which we couldn't have a sound sleep for 2 nights! The refrigerator in the room was not working either due to which the food we carried for our pet was spoilt! The breakfast spread is disappointing! The service is very very poor. On ordering an omelette which is the only option for non-veg breakfast, it arrived after half hour by when it was cold and rubbery! On ordering room service, they have to be reminded a few times before the order actually arrives. Over all it was a very disappointing and horrible experience where we spent a lot to relax and enjoy, but it turned out to be stressful and disappointing. It's not at all worth the money and hype. Infact the reviews seem to be fake because our experience was totally the opposite. Mr Prem Mishra the manager is absolutely laid back and it shows in the attitude of the team and the condition of the poorly maintained resort!! The manager is not there to arrange the comfort of the guests stay but to just earn his salary and it shows! I donot recommend spending on this resort. It is better to go and stay in a Lodge instead. Also they charged 1500 for pet and also additional 700. They inspect the room while you leave only to see what additional they can charge you but ironically they never inspect the room to see the condition of the facilities.

Stayed in January 2025

Staff cleanliness Lotion was not available Staff was not cooperative

Location

Stayed in January 2025

I really like the property gad a feeling of came to different world which is close to nature,Location was fabulous the way staff took care of me & my friends is really appreciated Food was delicious too... Each & every thing was taken care very properly Excellent service... Special Thanks to Nitin ji who helped in every way since we did the booking till the checkout Its Really good to have such positive person working for people who does their Job very effectively

Stayed in January 2025

Staff was excellent and courteous despite significant crowd. Very supportive in terms of requirements, helpful for kids and ensured we had fun in all the activities. They went above and beyond for us. Rooms were spacious, clean and very comfortable with beautiful view of the lake. They provided us heaters as we were feeling cold and additional bed for our kid at no extra cost. Activites were wholesome, varied and exciting. Location is on the highway, so very convenient, and also close to Trimbakeshwar Temple. The New Year Gala dinner was also very nice, with good arrangements for music, food stalls and beverages (amazing Sangria!)

Stayed in January 2025