Kerawalla Chambers 25 P. J. Ramchanmdani Marg, Colaba, 400001 Mumbai, India
#63 of 751 hotels in Mumbai
Guests' ChoiceBased on 645 hotel reviews
8.3Cleanliness
8.4
Comfort
8.5
Location
9.4
Facilities
8.2
Staff
8.8
Value for money
8.0
Free WiFi
9.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 24 November 2024
Matt
United KingdomCan be a little noisy as the soundproofing isn’t the best.
The rooms are clean, the decor and furnishings are great the restaurant on the roof is outstanding.
Stayed in November 2024
Reviewed: 24 November 2024
Sian
United KingdomWe had to leave before breakfast and no water or juice was available before our journey to the airport. The room view was not as advertised.
The room was clean and the bed was comfortable. The location of the hotel was perfect for the gateway to Mumbai.
Stayed in November 2024
Reviewed: 16 November 2024
Paul
SwitzerlandIt was dirty, damp with mold on the walls. Entrance to hotel said it all!! Not worth the money.
Staff were understanding when we said we can not stay here.
Stayed in November 2024
Reviewed: 15 November 2024
Elizabeth
United KingdomNothing, it was all good.
We had a spacious room with lots of natural light and an amazing view of the harbour. An excellent bathroom with good shower facilities. The staff were very friendly and helpful. The restaurant on the top floor was excellent, it has lovely views and our evening meal was delicious. Also very good cocktails!
Stayed in November 2024
Reviewed: 9 November 2024
Stuart
United StatesNeeded new towels and sheets. My towels were thin, frayed, and had holes. Sheets seemed low quality as well.
Location was good
Stayed in November 2024
Reviewed: 23 October 2024
Lennon
New ZealandUnfortunately for us, this place is not only tied, its full of mould and mildew everywhere… even headboard. The picture you see is not of this property actually. This building is share by other accommodation and even worse. This property is on one floor of the building plus restaurant on the rooftop. But the owner did offer to let us check out earlier and give us refund which was good. This is probably very good for local standards perhaps but if you are coming from western world them look elsewhere unless happy with sud-standard accommodation… I guess its still better the backpackers lodge.
Location
Stayed in October 2024
Reviewed: 16 October 2024
Nick
South AfricaHad to ask for toilet paper several times. Restaurant very limited and food OK but nothing special.
Bedroom was OK.
Stayed in October 2024
Reviewed: 2 October 2024
Paul
Australiatoo short a stay
Brilliant room with great view and the breakfast buffet at the Bay View Cafe was epic. Airport pick up super late and drop off stupid early was no problem.
Stayed in October 2024
Reviewed: 26 September 2024
Alvaro
Colombiathe ring bell ;)
the room, top of the notch
Stayed in September 2024
Reviewed: 21 September 2024
Ameenur
GermanySome unfriendly staff
Location
Stayed in September 2024
Reviewed: 3 September 2024
Gareth
United KingdomAn amazing location right next to the Gate of Mumbai. A wonderful sea view from the rooftop. Everywhere in Colaba within walking distance. Loved it.
Stayed in August 2024
Reviewed: 2 September 2024
Jacqueline
Swedenvery loud noise until 1am from the kitchen right above our room
location, breakfast on rooftop, staff very friendly and helpful
Stayed in September 2024
Reviewed: 19 July 2024
Mahmood
OmanNo think
No thing it's not even 2 star
Stayed in July 2024
Reviewed: 28 June 2024
Rakesh
MalaysiaFacilities, complementary water bottles only 2 litres per day, otherwise they charge 76 rupees for one litre water bottle. We had to order water bottles via blinkit. Food is expensive (we would either go out or order via Zomato), toiletries like soap, hair dryer, bathroom carpet are not provided until asked. Noisy during the night (we literally couldn't sleep, all we heard were doors opening and closing, locking and unlocking, some random songs played on phone, talking etc.. by the staff) The most that I didn't like was the price, quite expensive for the facilities, not worth it.
Excellent Location, bedding, clean washroom, good air conditioning, hot water and shower, good health faucet. Early check-in
Stayed in June 2024
Reviewed: 25 June 2024
Rajesh
IndiaLocation and Cleanliness
Stayed in June 2024
Reviewed: 19 June 2024
Datta
IndiaIt was all good
Location and price was good . Their restaurant is amazing ! Over all a very good experience
Stayed in June 2024
Reviewed: 17 June 2024
Deepak
IndiaNon supporting manager
Breakfast is so poor
Stayed in May 2024
Reviewed: 2 June 2024
Hugh
United KingdomThe hotel managers were very welcoming and friendly and seemed genuinely interested in making me feel as welcome as possible. The room was very smart, had lots of natural light, good aircon etc. Access to the roof terrace was easy. I thought the newspaper slid under my door in the morning was a really nice and thoughtful touch. Would definitely recommend
Stayed in March 2024
Reviewed: 7 May 2024
Dana
United StatesThis is a wonderful boutique hotel near the Gateway of India. The hotel faces the harbor and you can get great view from the rooftop restaurant, where breakfast is also served. (Psst ask for the masala omelette) Staff went out of their way to ensure my comfort.
Stayed in May 2024
Reviewed: 1 May 2024
Umesh
United StatesThere are bedbugs in the mattresses. When we brought the bugs to them at the reception, they seemed nonchalant, not even apologetic. Beware!
Great location
Stayed in April 2024
Reviewed: 28 April 2024
Sharon
United KingdomThe location is brilliant , harbour view 3 rd time I stayed they would go back there next time visiting Mumbai staff are friendly too roof bar restaurant bar great place to stay
Stayed in March 2024
Reviewed: 16 April 2024
Jollybatey
AustraliaAll good!
Very comfortable - beautifully finished (and furnished) Hotel and rooms. All services (laundry and currency exchange with good rates) etc available. Great views of the Harbour and great location in Colaba.
Stayed in March 2024
Reviewed: 15 April 2024
Salman
United Arab EmiratesNice hotel
Stayed in April 2024
Reviewed: 1 April 2024
Daniela
GermanyEverything good there
Good staff, very helpful. Excellent location. Roof top restaurant
Stayed in March 2024
Reviewed: 31 March 2024
Aleksandra
SloveniaVery good hotel in hart of Colaba. Close to all sight seen, also very quiet at evening with nice view terrace with good restaurant.
Stayed in March 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content