All fine

Very good room, with wonderful view of the harbour through two large windows. Rooftop restaurant (with beer), where breakfast was served. Helpful staff. Fine location just up from Gateway and Taj Hotel.

Stayed in February 2023

I had no issues

Very central location, room was very comfortable and I loved the rooftop terrace and was very happy with every meal I had there

Stayed in February 2023

I booked for my client and thought that it will be a good hotel with respect to the location. Turns out it is a very good hotel

Stayed in February 2023

the level of cleaning was lower than less expensive places I've stayed in mumbai. there were stains on the furniture, hair in the bed and pillow, and some of the towels were clearly stained too.

the porters were very kind and explained everything to us thoroughly. the location is fantastic, since you are very close to the gateway of india. this is pretty much the only plus.

Stayed in January 2023

Great location and very nice staff! helpful and friendly, met us at 02/00. am, helped with everything)

Stayed in February 2023

The staff were too happy it made me sad to leave Mumbai

location staff and cleanliness

Stayed in February 2023

Torn towels , poor sound proofing, outside noise troubled us the entire night

Location

Stayed in January 2023

The bathroom was unclean. The bathroom towels were unclean. The owner doesn't seem interested in maintenance of the rooms and in particular cleanliness. When it opened the property was very well maintained. That is no longer the case.

The staff are nice.

Stayed in January 2023

Nothing

Hotel is clean neat and today Beautiful rooms with views Friendly staff Amazing rooftop restaurant Walking distance to Colaba causeways and 5 min from Gate of India Loads of shops and restaurants and street food available 5 minutes walk,

Stayed in January 2023

The hotel is actually quite old. It looks better on the pictures than in real life. The basics are not good: curtains dusty, toilet old, sockets slow, and the worst are the towels which are horrible (looks like table cloth + does not dry you at all). Room was not super clean. The staff is helpful but the guy at the reception really was not welcoming. Taxi charge to airport is very high.

The location of the hotel is very good and convenient. The view of the room is nice. The bed is comfortable. The AC works well.

Stayed in January 2023

Although the cleanliness was definitely acceptable, I would say smaller attention to detail such as around doors, corners, windows and shower head etc could be cleaner. It was fine for our standards but it does detract from the luxury feel a bit if that's what you're looking for. Very minor though!

Excellent location, staff attentive and friendly. Lovely bar on the roof and great breakfast. Rooms are beautifully decorated and bed is very comfortable. We were delayed a few hours through immigration and our taxi driver waited for us and got us to the hotel safely! It didn't bother us but if you're a light sleeper, the sea view rooms with balcony are quite noisy at night as it's a very popular sea front location. Definitely recommend! Thank you!

Stayed in January 2023

Great hotel in ideal location.

Stayed in January 2023

Location was good.

Stayed in January 2023

The hotel could have been rated higher if more details go into cleaning. There was a hair in the shower, bed sheet didn't look clean (it might just be old) and the top cabinets in the bathroom were dusty. These are minor but I did sleep with my sleeping bag liner.

Friendly staff, good service, nice room and good location.

Stayed in December 2022

Ok

Ok

Stayed in December 2022

Our room was right next to the reception, where throughout the night we could hear exactly what was being said at the reception. It felt like we had no privacy at all. The towels were old and hard and there were some stains in the bedsheets.

The location is really good.

Stayed in December 2022

The hotel is very old and the rooms are small. The place is very crowded and noisy outside. the hotel only one star .

No comment

Stayed in December 2022

all was great 👌🏻

Stayed in October 2022

Nice room, Great location and bonus points for the roodtop bar/cafe :)

Stayed in November 2022

Queries to the hotel via booking.com prior to check-in were never responded to. The man at the front desk was quite brusque and made us feel like we were bothering him by checking in. The staff member who took us to our room never bothered to show us that all the controls for the lights and the fan were hidden behind the bed pillows. We asked for additional hangers to supplement the 3 that were in the room but never received them in the 4 days we were there. (An iron and dishes and cutlery were provided promptly upon request.) But the worst of all was the quality of the towels. In all my years of traveling, I have never seen such thin, worn out, rough towels - not even at hotels costing $18 a night. They were so worn they were almost see-through. Paper towels might have done a better job of drying us off! On the first day, the bathroom had just 2 bath towels. The next day, they added a bath mat but took it away the following day. On the fourth day, we finally got 2 bath towels, 1 hand towel and a bath mat. They also only supplied minimal toiletries (no shampoo) and no extra toilet tissue. We only visited the rooftop cafe twice, as it was too hot during the day and there was not much to see at night. We found it better to walk along the harbor or eat at the restaurant at the hotel next door. The staff also has offices off the corridor where they smoke so if you don't like the smell of smoke, you might want to stay elsewhere.

This hotel, on just one floor with less than 20 guest rooms, is well-designed with spacious rooms, modern bathrooms and good furnishings. It must have been great when it first opened but it seems to be run by people with a lack of understanding of hospitality who have not kept it up as well as one would expect for a place advertised as a "luxury boutique hotel".

Stayed in November 2022

The condition of the room is very poor. On arrival I notified the male on reception that the velvet bed frame and decorator furniture was heavily stained and dirty. He didn’t stand up but sent a young boy in to look - it needs replacement , what could he do but remove it? There was no action taken or further comment from the person on reception. The sheets on the bed are 2 single sheets laid horizontally so they separate while you sleep to expose the mattress protector. The mattress protector is heavily stained with brown marks whose origin I would hate to imagine. The bathroom door does not close at all for privacy- it is stuck open. The bathroom ceiling is covered in mould. The towels are threadbare to the point of having holes in them. The window blinds in the bedroom are filthy with dust and mould. The small balcony off the room looks to never have been cleaned or wiped over - very uninviting area for that reason. The reception staff did not welcome us on arrival and continued to ignore us for our entire 3 day stay. There is no care shown here either for our person or the building they are promoting. This is not a luxury boutique stay. It is dirty and if I could have afforded it I would have left 10 minutes after I arrived. The room has the potential to be lovely but it has been left to decay. We had breakfast once in the upstairs cafe. Very basic food and again little idea of expectations of service from the staff. The velvet chairs again heavily stained and very offensive.

Good view Hot water with good pressure Good wifi

Stayed in November 2022

I little too pricey for what you get. The hotel has seen better days. Needs some renovation. Got a very noisy room, although I asked for a silent one.

Nice hotel with a historical style. Staff was friendly and responsive. Late Check-in was no problem.

Stayed in November 2022

the property is dirty and so are the rooms. very dusty and unclean . towel in bathroom ripped and worn

this is a good location

Stayed in November 2022

Nothing, only the bath tawlls need to be changed too old . Remaining thinks was suburb

Everything was suburb near to gate of India, sea view, restaurant's Arabic perfume shops, taj hotel, A/C water perusser too good next time 100% I will book the same hotel.

Stayed in October 2022

It dhould be mote clean Ididn"t like the size of the room

The Hotel is only one floor and the room is very small

Stayed in October 2022