Very green and superbly beautiful peppery. its well maintained and the restaurant food is delicious too. loved exploring the property

Stayed in July 2022

Nothing that I can think of

Great location, value for money and great service

Stayed in June 2022

serenity and calmness

Stayed in June 2022

The river is not close at all..one imagined it to be. it's a small steep hike. It's not even visible from all rooms or porch..

Superb staff and food

Stayed in June 2022

The walkways throughout the property are steep and rough cut stone which is very picturesque, but they would have been safer if there had been a handrail. There is a handrail in parts but it should be extended to cover all of the paths. I also think that the food could be better, it is good, but can be improved.

The two best aspects were the property which is beautiful, very in keeping with the surroundings which were spectacular. One of the highlights of our stay were the cups of coffee on the balcony, listening to the birdsong, the river rushing by and the mountains beyond. There are no other sounds. Also very good was the service - prompt, efficient, helpful and polite. Checkin/checkout was also a smooth and efficient process, just a few minutes.

Stayed in May 2022

I came with my parents and my elderly uncle, it was too difficult for them to walk down to the rooms from the reception area and other wise. Too much of walking, climbing the stairs.

Breakfast was Fantastic!

Stayed in April 2022

The maintenance needs to be better. Old outdoor furniture , jhoolas and chairs with no cushions , dusty at many places . Slow service

It’s a rustic forest guest house kind of vibe . One can walk down to the river ( elderlies won’t be able to do it) and the view n feel is amazing

Stayed in March 2025

No access to river, over priced rooms and also spa

Quite place and many sitout areas and relaxing

Stayed in February 2025

Too many steps to climb up and down .. no lift. Room rate is very high.

Next to Ganges.. fresh air and within nature.

Stayed in December 2024

Rooms were adequate, but not upto expectations for the price. Very ordinary finishes. Too much climbing and descending required, steps uneven and very high risers. Difficult, steep and uneven path to the river. No views, except of the forest.

Breakfast was very good. Staff was friendly and helpful.

Stayed in November 2024

Staff services. There were some issues which were reported to the duty manager. He compensated the callous behavior of waiters with freebies but my point is if I am spending certain amt for my stay at nothing less but NEEMRANA then I am entitled to excellent services. Not training staff & then covering up with freebies is something which has became very common now. Tourists/Clients are treated lightly coz very few write feedback on social media platforms. I hope this is taken care of.. Also, there was no one to receive us at main gate. We were given very cold welcome. The person at front office was stern & looked strict. If these small things are improved, I hope it becames one of the best stays in Rishikesh.

The serene environment, the forest like setup, coupled with voice of rushing waters of Ma'am Ganga, instantly soothing ones senses. Away from hustle bustle & pollution it's a perfect destination in every sense.

Stayed in October 2024

Complaint about the property. Didnt like that the room had a shared balcony. It wasnot advertised. I was under the impression that it would be a a private space. Also, the room was overlooking the space for the room being rented below. River view was also quite disappointing. Overall, i feel the charge was quite high for a room which was not really private. It should be advertised correctly on partner websites that you can overhear and see other residents if you sit on the balcony, which is shared. These things were not mentioned and were quite shocking after paying such a hefty sum. Its usually not shocking if the price is low. But for such a price, not really acceptable. Also, car parking was on the main highway. That should also have been stated clearly on partner websites. No way to park the car inside the premises. Paying 20k for all of the above, doesnt seem reasonable .

Staff is very polite, very prompt with room service and any other requests. Well trained , no complaints from staff.

Stayed in August 2024

This is NOT the original Glass House On The Ganges. The lease for that property expired and it is now with The Taj. This is a different, much more modest property that is not half as good as the earlier one.

Food was good. Staff was very helpful, especially Devender. Ganga is a steep walk downhill, not easily accessible. Nothing much to do within the hotel - no gym, no pool, no place to walk around.

Stayed in August 2024

The property has shifted to a new location, but they use the same name as previous. The earlier location was amazing, and it was very disappointing experience in the new location

The staff helpfulness

Stayed in June 2024

Access ro the ganga not as shown in images Stairs not maintained and therefore a hazard

Location staff

Stayed in March 2024

Location

Nothin

Stayed in March 2024

Over priced as per amenities and structure

Stayed in September 2023

Amount of steps which is a problem for senior citizens and there is no ramp facility.

The surroundings were very lovely with forest all around and Ganges view

Stayed in April 2023

The older Neemrana had the location to die for. This one moved away and we actually went thinking that we were going to the older location. The access to Ganga is perilous. They could construct steps to make it safer.

Trees and birds. Property construction with minimal interference with the nature

Stayed in June 2023

the location was not as good as it used to be earlier and neither was the design aesthetic. the food was also very average

the staff was helpful and courteous

Stayed in June 2023

We visited the previous property, so this property was disappointing... Specially we are senior citizens.

Stayed in June 2023

The resort is in middle of nowhere. So either you are on a romantic getaway or you are with a large group of friends. There are no planned activities in the resort. The trek to the river is quite steep

Breakfast is at best at par with what you would expect for a high end resort. Nothing to complain about but nothing out of the world as well.

Stayed in February 2023

tired. dated. old. everything was and felt a little grungy like a property that had not been maintained through covid lockdown.

the staff were amazing. the walk to the Ganges shoreline was an energetic hike down through the jungle on a path.

Stayed in February 2023

my bed was toooo high for me to climb on … the staff put one stool for me but i was worried i would fall 🤩

super

Stayed in January 2023

reach to Ganges bank very difficult .. steep hike

hospitality and location

Stayed in November 2022