The Mall , 171001 Shimla, India
#6 of 101 hotels in Shimla
Guests' ChoiceBased on 114 hotel reviews
9.0Cleanliness
9.2
Comfort
9.1
Location
9.0
Facilities
8.9
Staff
9.6
Value for money
8.9
Free WiFi
10.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 26 March 2025
Clare
United KingdomWe hired a transfer vehicle which we knew was more expensive than elsewhere but as it was a long journey wanted a decent sedan with air con. The morning came and the vehicle was real poor and dirty and didn’t even have seatbelts. After some push back from us refusing to accept it they sent a second vehicle which we reluctantly accepted as we were now an hour late leaving for a 8 hour journey. We were dissatisfied that the manager didn’t keep his promise of a “really nice sedan vehicle with air-con” especially when we had paid approx 1500 IR more than we were quoted elsewhere.
Location and view was outstanding. Guy who helped with luggage was a real gem.
Stayed in March 2025
Reviewed: 8 March 2025
Jatinder
United KingdomIt's up a steep hill and in government area with restrictions on vehicles being allowed to park there.
Staff very polite and attentive, place keen and tidy, breakfast had variety.
Stayed in March 2025
Reviewed: 15 February 2025
Marianna
Hong KongProperty very nicely decorated, good breakfast and clean room. The last night we ordered the fireplace in the garden and it was a great moment, they even gave us the speaker to connect our own music. Big rooms and polite staff.
Stayed in February 2025
Reviewed: 25 January 2025
Paul
United KingdomLive,music in dinning room was too noisy resorted to room service on one occasion
Great location, fabulous food, which was less expensive that in the town. Very attentive staff and very clean
Stayed in January 2025
Reviewed: 10 January 2025
Anandan
IndiaI have nothing to asst
The location , the interiors, the staff , the food, everything was top notch.
Stayed in January 2025
Reviewed: 27 December 2024
Payoja
IndiaThe access to the hotel is a bit tough, Cars don’t go directly though there is a porter who helps with luggage.
The staff was extremely helpful and friendly. Made our stay very comfortable.
Stayed in December 2024
Reviewed: 27 December 2024
Suresh
IndiaStaff were very helpful. Food quality was excellent. Will happily visit again. Keep up the good work and service.
Stayed in December 2024
Reviewed: 25 December 2024
Piyush
IndiaLocation Food Services
Stayed in December 2024
Reviewed: 10 December 2024
Baerbel
United KingdomOur room had great views over the town. Restaurant was good . Service was great and all staff super friendly and helpful, especially Mr Jisham at the reception , who worked magic recovering some sunglasses lost 250 km away!
Stayed in November 2024
Reviewed: 9 December 2024
Vinay
IndiaThe approach road could have been better but I understand that due to government rule vehicular activity is not allowed up to the entrance of hotel.
Location is very good. Very quiet and pleasant
Stayed in December 2024
Reviewed: 6 December 2024
Thilanka
Germany- amazing views - very comfortable bed - very helpful and kind staff. They helped in organising day trips for us. Great service overall - clean and quiet - great proximity to Mall road Highly recommend this hotel!
Stayed in November 2024
Reviewed: 2 December 2024
Shaista
IndiaStaff, location, hospitality, help with travel locally, cleanliness, food, everything was top notch.
Stayed in November 2024
Reviewed: 1 December 2024
Rahul
IndiaI don’t like that management charged for small small thing like we needed a iodex and they charged for it even we paid 14000 for stay
I liked the ambience surrounding and best thing its near by mall road and staff behaviour was good
Stayed in November 2024
Reviewed: 5 November 2024
Laurence
United KingdomNo warning that taxi could not take Us all the way to the hotel because the last 200m to hotel is up a steep Private road. So we got dropped off by the Marina hotel with no idea where to go, thankfully the taxi driver was helpful but had little English to fully explain. We therefore had to walk up a steep road carrying our luggage, the last bit to hotel was unlit and having building works carried out and elicited some unhappy words. It seems they will send a porter to help but it needs to be made clear what one needs to do.
The hotel staff were excellent as was the food. Room was clean and comfortable with a large window view of the valley.
Stayed in October 2024
Reviewed: 22 October 2024
William
United KingdomFriendly staff and warm welcome Delicious food Spacious room Great views Comfy bed
Stayed in October 2024
Reviewed: 11 October 2024
Abhay
FijiThere is nothing that I did not like.
I loved the hospitality. The staff were very polite and welcoming. The porters were very helpful. We were made relaxed and comfortable. The food was delicious.
Stayed in October 2024
Reviewed: 10 October 2024
Deepu
IndiaThe stay was quite comfortable. The room is spacious and clean. The view from the room is quite stunning. The staff were really helpful. Special mention to Mr. Pawan in the restaurant who went the extra mile to make us feel very welcome. Had a very pleasant stay in Shimla thanks to the Honeymoon Inn.
Stayed in October 2024
Reviewed: 7 October 2024
Andrew
United KingdomThere is a steep 75 metre pathway from the road to the hotel entrance - no problem for us (and we are over 60!) but it might be an issue for some.
We stayed in one of the Honeymoon Suites and boy was it worth it. Spectacular views over Shimla and the sunset. Very comfortable room with a huge round bed! All facilities were good. Staff were so friendly & helpful. Food was good at breakfast and we also at in one night. Only 15 min walk from The Ridge but away from the bustle & crowds. Really I cannot recommend this place strongly enough!
Stayed in October 2024
Reviewed: 4 September 2024
Alicia
United KingdomI had such a wonderful stay here, the people working made me feel very welcome and were a highlight of my experience. The hotel is comfortable, clean and charming and is well located near to the Ridge, but far enough away to be truly peaceful. The views are exceptional. Thoroughly recommend a stay here!
Stayed in August 2024
Reviewed: 15 August 2024
Jagjeet
IndiaAmbience is nice staff is very helpful and polite location was awesome allover very nice
Stayed in August 2024
Reviewed: 4 August 2024
Elzbieta
SpainVery difficult access, steep street, elevator, stairs. With that rate breakfast could be included in the price. In booking it says that you can cancel anytime but right after you do the reservation you are asked to advance 50%
European standard, very friendly staff. Beautiful view. Clean spacious room.
Stayed in August 2024
Reviewed: 9 May 2024
Bhalla
IndiaA short steep climb up from the main road- but that is okay since it is over in a few minutes!
Proximity to long walks, main shopping area, religious place, neat and clean, good Indian food.
Stayed in May 2024
Reviewed: 8 May 2024
Omana
IndiaThe steep climb from the road to the entrance
Breakfast spread was good
Stayed in May 2024
Reviewed: 28 April 2024
Freek
South AfricaGreat staff and comfortable good rooms
Stayed in March 2024
Rheda-Wiedenbrück, Germany
Avenale, Italy
Council Bluffs, USA
Ko Lanta, Thailand
Seminyak, Indonesia
Barcelona, Spain
Blackpool, UK
Beijing, China
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content