Reviews of Mahadev Hotel and Resorts 3 stars
Jammu Katra Road, Near Post Office, Vaishno Devi Katra Jammu and Kashmir, 182301, 182301 Katra, India
#46 of 56 hotels in Katra
Guests' ChoiceReview score
Based on 52 hotel reviews
5.7Score breakdown
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Cleanliness
6.0
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Comfort
6.4
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Location
8.2
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Facilities
6.1
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Staff
6.8
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Value for money
5.9
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Free WiFi
10.0
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Showing 1 – 25
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Reviewed: 2 January 2025
Nitin
India7 reviews5.0Passable- • Leisure trip
- • Family with young children
- • Deluxe Triple Room
- • Stayed 2 nights
- • Submitted via mobile
Room was not as expected as per details and images shown in the site. Also did not have heater Or electric blankets, Bathroom toilet was moving, loose and flush was not working
Location, manager was considerate for accomodating late breakfast. They also provided whatever facilities possible like electric kattle, blankets
Stayed in December 2024
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Reviewed: 3 June 2024
Prakamya
India5 reviews1 helpful vote6.0Pleasant- • Leisure trip
- • Family with young children
- • Deluxe Room
- • Stayed 2 nights
Cons: The Semi Deluxe and Deluxe rooms were in dilapidated condition and needed major revamping. The rooms needs to be cleaned.
Pros: Room Service, Hotel Staff, Food, Hotel Location were really good. The Super deluxe rooms were spacious and good. Overall it was a good experience.
Stayed in June 2024
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Reviewed: 14 April 2024
Mukesh
United States4 reviews5.0“They need to understand customer value who give business to them.”- • Family with young children
- • Deluxe Triple Room
- • Stayed 1 night
- • Submitted via mobile
Staff behavior
There laundry staff was worst. They misbehaved for just hanging few cloths on rooftop even though after taking permission from hotel manager.
Stayed in April 2024
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Reviewed: 10 April 2024
Arunava
India9 reviews5.0“Stay was not very good”- • Leisure trip
- • Family with young children
- • Deluxe Triple Room
- • Stayed 2 nights
The room was bad without any view or ventilation
the location
Stayed in March 2024
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Reviewed: 15 February 2024
Akash
India4 reviews1 helpful vote5.0Passable- • Leisure trip
- • Family with young children
- • Deluxe Room
- • Stayed 2 nights
- • Submitted via mobile
Services
Location
Stayed in February 2024
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Reviewed: 31 January 2024
Sharma
India1 review6.0Pleasant- • Leisure trip
- • Family with young children
- • Deluxe Triple Room
- • Stayed 2 nights
- • Submitted via mobile
The staff was extreme rude .. the kitchen and reception staff don't know how to speak or how to address the problem . The room was clean but yeah a lot of staleness was there.
It is near to the Market.
Stayed in January 2024
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Reviewed: 30 January 2024
Rahul
India4 reviews6.0“It's not too good..”- • Leisure trip
- • Family with young children
- • Deluxe Triple Room
- • Stayed 3 nights
- • Submitted via mobile
Washroom facilities were not up to the mark. TV wasn't working.
I like the location which is near to the center of Katra City. The cost I paid for is okay if anybody wishes to spend a night. TV wasn't working. Kids were disappointed. Overall my experience is just okay..
Stayed in January 2024
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Reviewed: 2 January 2024
Nitin
South Africa7 reviews6.0“Stay was good and staff was courteous and very helpful”- • Leisure trip
- • Family with young children
- • Superior Double Room
- • Stayed 2 nights
The bathrooms for the room booked were not neat and clean so had to take alternative room
In market place near by mall and market. Also breakfast is okay
Stayed in December 2023
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Reviewed: 14 March 2023
Lisbon
India5 reviews3 helpful votes6.0Pleasant- • Leisure trip
- • People with friends
- • Deluxe Room
- • Stayed 1 night
- • Submitted via mobile
No hangers in cupboard
The rooms are spacious and clean. But no tea and coffee maker in the room. Staff is helpful
Stayed in February 2023
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Reviewed: 2 December 2024
Tushar
India5 reviews2 helpful votes1.0“bad hotel with sealing on walls in most rooms”- • Leisure trip
- • Family with young children
- • Deluxe Room
- • Stayed 2 nights
- • Submitted via mobile
the staff behavior was pale the male receptionist didnt treated us well when we asked for a printout of a document he denied and didnt even suggested a place where we can get a printout he said i dont know in a rude manner.....then on checkout we tried to return a sealed waterbottle they denied that too.......... then we missed our breakfast on day one and requested them to adjust somehow with some other thing they denied that too then the room was dirty like H##L there were spit marks on walls the dustbin had previous dirty bag with spit in it which the hotel staff removed after request only bathroom was dirty the water was smelly...power sockets were lose because the charger were sparking when plugged in...... PLEASE IMPROVE YOUR SERVICE OTHERWISE DO NOT LIST YOUR HOTEL ON SUCH PLATFORMS
bed was comfortable thats the only thing good
Stayed in December 2024
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Reviewed: 8 June 2024
Aggarwal
India1 review1.0Very poor- • Leisure trip
- • Family with young children
- • Deluxe Triple Room
- • Stayed 1 night
- • Submitted via mobile
We were travelling with senior citizen & kids and faced lot of problems staying at this property. We made the booking 2 months prior to our travel dates still the rooms were not ready when we reached. The staff refused to take food order when we reached hotel around 11 am after having Darshan stating break fast time was over. We requested them to arrange some quick snacks since The family was tired and hungry and the hotel staff was not at all supportive.
Stayed in June 2024
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Reviewed: 2 June 2024
Sharma
India1 review1.0“Not worth for your money.”- • Leisure trip
- • Group
- • Deluxe Room
- • Stayed 1 night
- • Submitted via mobile
The property was not worth for money at all. Staff is also not good, don’t know how to talk to guests. Nothing was working properly in the Hotel , Towels was very dirty , no toiletilies were given. Wouldn’t suggest anyone for your stay .
Location
Stayed in May 2024
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Reviewed: 24 May 2024
Snigdha
India1 review1.0Very poor- • Leisure trip
- • Family with young children
- • Deluxe Room
- • Stayed 2 nights
- • Submitted via mobile
the staff, especially Safeena had a bad attitude.
the location.
Stayed in May 2024
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Reviewed: 24 March 2024
Vivek
United Kingdom8 reviews1 helpful vote3.0“Needs focus on cleanliness and hygiene”- • Leisure trip
- • Family with young children
- • Superior Double Room
- • Stayed 2 nights
- • Submitted via mobile
Hygiene standards are very poor. Lack of management to oversee everything. Take back and easy approach.
Its location and food prepared by staff and staff overall was very helpful and courteous.
Stayed in March 2024
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Reviewed: 4 March 2024
Ankita
India5 reviews1 helpful vote9.0“Overall a good stay and recmmended place.”- • Leisure trip
- • Group
- • Deluxe Room
- • Stayed 2 nights
I have booked the hotel with a Breakfast option. They did not receive the confirmation and I had to talk with customer care to provide the breakfast which is doable but the Hotel can also take responsibility and bother to talk to customer care by themselves.
The service and the Hotel were good. They allowed us early check-in and made sure that we were comfortable. The Wifi was working slowly but manageable.
Stayed in February 2024
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Reviewed: 17 February 2024
Mohit
India2 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Deluxe Room
- • Stayed 1 night
- • Submitted via mobile
The Geysor was not working during my stay.
The hotel staff was good and location of hotel is superb. Its close to Bus stand, Railway station.
Stayed in January 2024
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Reviewed: 10 November 2023
Dubey
India2 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Superior Double Room
- • Stayed 2 nights
- • Submitted via mobile
Nothing
The location was nice.Wifi was available.They provided us vehicle for going upto Banganga on the date of our darshan to vaishno devi shrine.Staff was polite & helpful.Prices of stay and cleanliness was good.Hot water was available for bath.
Stayed in November 2023
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Reviewed: 23 October 2023
Dr
India2 reviews3.0“2 time payment cannot allow for a good review. Sorry”- • Leisure trip
- • Family with young children
- • Superior Double Room
- • Stayed 1 night
- • Submitted via mobile
I paid my 2 room accommodation through my debit card and they confirmed it. But once i checked out, management said that they hadn't received it. It was a terrible experience, ended with my second time payment of my hard earned money. I felt disappointed with the fact that i had a prolonged association with Neelkanth, where i stayed back in the year 2012.
Location
Stayed in October 2023
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Reviewed: 15 October 2023
Rajput
India3 reviews9.0Superb- • Family with young children
- • Superior Double Room
- • Stayed 2 nights
- • Submitted via mobile
Behaviour of staff specially front desk staff was excellent. Food was very nice and with good quantity. Market was near. I will recommend this hotel for comfortable stay.
Stayed in October 2023
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Reviewed: 23 September 2023
Nisha
India1 review10Exceptional- • Leisure trip
- • Family with young children
- • Deluxe Room
- • Stayed 1 night
- • Submitted via mobile
Hotel staff is very friendly and cooperative. Everything they managed to do through out the stay. We have babies with us for which we needed last minute items for serving and they did cooperate and managed to provide everything we demanded. Overall great experience.
Stayed in September 2023
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Reviewed: 23 June 2023
Suyash
India1 review1.0“Bad”- • Family with young children
- • Superior Double Room
- • Stayed 2 nights
- • Submitted via mobile
Door n extra pay
Door was old n after lock it open n gst added on Bill extra
Stayed in June 2023
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Reviewed: 25 May 2023
Singh
India6 reviews1 helpful vote2.0“hotel location was ok rest all things were average. telephone, tc, water gesar were not working. No toiletries were prov”- • Leisure trip
- • Family with young children
- • Deluxe Room
- • Stayed 2 nights
- • Submitted via mobile
service
location
Stayed in May 2023
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Reviewed: 30 March 2023
Kunal
Canada4 reviews3.0Poor- • Leisure trip
- • Family with young children
- • Deluxe Room
- • Stayed 3 nights
- • Submitted via mobile
Room cleanliness, photos used for advertising is not accurate
Staff was good
Stayed in March 2023
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Reviewed: 29 March 2023
Anshuman
India1 review10“Happy”- • Leisure trip
- • Family with young children
- • Deluxe Room
- • Stayed 3 nights
NO Comment
Place
Stayed in March 2023
Showing 1 – 25
