The property lacks greenery, the villas do not look very luxurious for the price paid. We stayed in a 3 bedroom villa. None of the rooms had mirrors in it. The bathroom only had half mirrors. Two bedrooms didn’t have anything for keeping big bags. The rooms don’t have a feel of luxury, looks very bland with just yellow painted walls. They really need to work on their breakfast buffet, they don’t know to make idlis and chutney( one of the worst I have eaten in my life), pathetic levels for a hotel of this size. In general the South Indian dishes are extremely ordinary. Taste is very mediocre in general , missal too salty.

The property is big in area . Staff is courteous and were accommodative for last minute changes in reservation. Farhana, Rohit and Divyam were helpful. Gave me a good deal for dinner buffet too.

Stayed in April 2025

Basic stupidity which I couldn't understand - no indoor games room available. One TT table just thrown into a dimly lit passage. Totally unusable. No other kids entertainment available. This is a big disappointment if they want to target family crowd - play zone was unnecessarily expensive and biggest joke it closed at 9 pm. The real need for entertainment is after dinner when people are done with swimming - cricket turf shut down at 9 pm. Again illogical since during summer time it is not possible to play before 6 pm and by the time people came down to play, it was shut - other facilities like cycle were non existent. again a huge let down since its a big property giving ample riding space

Huge property, excellent food quality, friendly staff

Stayed in April 2025

Food wasnt that good

NA

Stayed in March 2025

People are allowed to get into the pool without a swimming costume

The staff, the facilities, game zone, the room and the pool

Stayed in April 2025

Huge property and lot of fun activities. But pools are really crowded. Breakfast also was full of stale beaked items

Stayed in March 2025

The intercom telephones in our room were not working (both of them). There was constant power cut. Though it was generator backed up, constant power cut with 20-25 seconds without pwer connectivity was irritating. Every time the power came back the TV was restarting which was disturbing during night time (post 12 AM) as we were trying to sleep. The location of the resort is not that great. No good restaurants in the 5 km radius. The hotel does not allow any outside food. The road that leads to the resort is in very poor condition (approx 20 km) which made our journey a little tiring.

The breakfast buffet spread was good with lost of options. We also had dinner at the multi-cuisine restaurant and the quantity and quality of food was satisfying. We also ordered room service and it was delivered on time. The pool was clean and the location was very airy making it a pleasant and relaxing experience. The room size was comfortable with all essential amenities. Our room had a balcony . It was cozy and spacious with outdoor furniture facing the poolside. Good location for 1-2 nights staycation with spouse or family.

Stayed in March 2025

The property is filled with banquet halls and mostly this hotel is meant to cater to conventions, exhibitions, marriage parties etc. All these activities are really disturbing for a family holiday. Last night ie on 23rd, a group of marriage party were talking and clapping inside the block where rooms are located. This loud noise continued till 3 am on 24th. Very bad experience.

New hotel and so everything looks good. Rooms are spacious and in room facilities are good.

Stayed in March 2025

No comments.

Breakfast too good. Location is little bit interior.

Stayed in March 2025

This is supposedly a 5-star hotel but the place was dull with some sort of construction work going on right at the entrance to the hotel. The rooms need an upgrade and need regular upkeep / cleaning... There were cracks on the walls, and we spotted a large spider in the living room and a small cockroach in the bathroom. The breakfast and pool area was completely detached and further away from our room area cluster meaning we had to walk in the hot sun to get to the pool while crossing the construction area. There was simply no attention to guest convenience. The landscaped areas were poorly maintained with water pipes strewn across the lawn and water dripping everywhere. The children's play area and equipment were dusty and dark in the evening. Most of the facilities were closed and in the dark. In the evening, most of the common areas, corridors and restaurant areas were closed with no lights... Even when we asked someone to turn them on, there was no action from the staff. They seemed to be least bothered by our request. The hotel is surrounded by mountains and is next to a river. But the rooms or the facilities are oriented towards neither or have no connection with them which makes you wonder what's the point of coming to stay here?! The hotel is only good for conventions and business meetings and not meant for leisure / family travel.

In-room dining service was good

Stayed in March 2025

High pricing

Staff was helpful

Stayed in February 2025

Too much noise from the corporate event, especially in the pool and lawn area. We came for relaxation and a break from the city's hustle, but the disturbance made it difficult, especially for us and the small kids.

The staff was courteous and very helpful, taking care of every small request in the best possible way. A special thank you to Lika (the guest relations personnel) – you were incredibly helpful to us!

Stayed in February 2025

No smoking room

Staff behavior and food taste

Stayed in January 2025

Kids charges was little disappointing ..and swimming pool was not so clean

Overall a good property ..

Stayed in January 2025

I was told at reception that i will be enrolled for the membership program and the points will be credited for the stay, but till date nothing has been done. Membership and loyalty points will definetly prompt us to visit once again. Pls look into.

The tent was good and spacious.

Stayed in December 2024

Less activities do to

Ambiance

Stayed in January 2025

Refer above. Road to reach the destination was not good at all. Almost 45min-1hr we experienced bad road.

We were not given room with balcony,which we had booked for. We stayed in tent with our 9 month old and it was very cold at night and with less lights. Cleanliness ,Food ,Staff was Good.Lica helped me with managing kid so I could enjoy my breakfast.

Stayed in January 2025

Since the resort is next to a river, sometimes the smell of the river wafts into the resort. Proximity to the river also brings bugs & mosquitoes into the resort.

Great food, service and very courteous staff. Rooms were comfortable. Nazma was a great hostess and took good care of our elderly patents.

Stayed in January 2025

Driver accommodation

The food

Stayed in January 2025

Maintenance of the 2 Bed villas is lacking - chairs in living room were creaking, dust and spiders in balconies and fixtures in the bathrooms are not 5 star standard at all Location of the 2 bed villas makes it seem like a run down construction area - Balconies all look into other villas rather than on the hill sides so certainly defeats the purpose Small things are missing - No hand towels in the washrooms; no writing pads or pencils; no minibar in a 5 star villa ! Price charged and quality are a mismatch - when asked to upgrade to Executive section for 1st night (third night of our stay) was told no rooms available - i checked online, rooms were available at half the rate i paid for the date so maybe that was the reason upgrade wasnt provided to us !! Its a nice property with grt food and very nice staff but not keeping with the Radisson standard seen in Goa/Alibaug etc

Food - Taste Variety and Service at the restaurants was spot on - Alankar, Sumanta and others were all very helpful and polite pool - well maintained and depth being amenable to small kids is helpful

Stayed in January 2025

Rates of dinning are too high as compared to the portion of food served

Breakfast was excellent

Stayed in December 2024

Food is too expensive

Stayed in December 2024

There was no coordination between your staff, they were clueless on asking for any assistance. We had booked 2 rooms 502 & 623. Firstly the flush was not working in our room, there was no mini fridge in one room & in the other it was not working. Upon calling on the reception number it would take a good 40mins for someone to assist us! The buffet for lunch & breakfast was not at all good! You need to improve the quality & taste of the food served. Over all it was No Value for the money we spent.

The surrounding property was good & well maintained.

Stayed in December 2024

Room hygiene could have been better. It was clean but overall feel could be better. I have visited their Nashik hotel and the room feel itself was luxurious which i thought lacked here. There were some visible wall cracks and room flooring also looked old.

Breakfast is always excellent with Radisson hotels. Pool, spa, evening activities, food, property and location all was a plus for me. We enjoyed our 2 day stay. Staff is very cordial and helpful. They even have a kids play area and games arcade which is like a additional benefit so you have plenty to do at the property itself

Stayed in December 2024

Food prices are extremely high compared to quantity of food served. Example Sandwich (4piece) costed around 800 odd, similar experiences with other food items. Door Bell had functioning issues

Exceptional Hospitality, clean and neat rooms. Amazing location and overall service

Stayed in December 2024