The food was mouth watering

Stayed in October 2022

Spa could have been better with more trained professionals.

Stayed in October 2022

There's always scope for improvement as always.

The rooms were comfy with great facilities. Polite and courteous staff and good ambience overall!!!

Stayed in September 2022

none

Very nice and courteous staff. great food in restaurant. Staff members leading the cultural event was the highlight of stay. Keep up the good job.

Stayed in October 2022

it wasn’t value for money for ala carte, alcoholic drinks were very expensive

interiors were very Chic, food spread was very nice for breakfast and dinner buffet . staff was very helpful

Stayed in July 2022

food option in vegetarian menu…very limited choice

hospitality

Stayed in October 2022

Considering it is one of the better properties in Lonavla, not much to dislike.

Staff was nice, the services were good

Stayed in September 2022

external look

staff behaviour, hospitality, spacious and sprawling area. Awesome ambience

Stayed in September 2022

rooms are not sound proofed.

building structure, theme & fasciities were good. staffs were friendly.

Stayed in September 2022

location was bit disappointing, also resort does not have large open area repetitive buffet lacked hospitality, even after telling multiple times its my birthday they did not do any special gesture due to their sales conference there was no one to serve to regular guests

big rooms and bathtub, close to highway

Stayed in September 2022

there were numerous complaints about service and the quality of bedsheets used in our room.

Stayed in September 2022

having an outdoor bathtub was impractical as there is no proper screen that covers one. Everything is pretty much visible from the lower ground level. also the room door provision is not the best as one gets a direct view of the bed. Staff did have inquisitive eyes. Even after checking in at 3, somehow room service came in the room when we were not there to make the beds in the evening itself. Beds were made but towels were not added back, kind of pointless and unnecessary.

probably it’s a new property that’s why no complaints. Radisson generally is a disappointment but not this property. Food as the restaurant was decent.

Stayed in September 2022

the grill design in front of the balcony makes it difficult to see a good view of the mountains. you cannot see left or right because of the wooden panels. even front is limited.

veey neat and nice property. veey courteous staff. clean rooms.

Stayed in September 2022

Smart staff will help , very good facilites need more skilled staff , the water fall.the tub and the planning of room , the peace and the scenary

Food and ambience, the music welcome, courteous people, well maintained lawns, nig resturant , well.managed counters, lotsof option peaceful lobby

Stayed in September 2022

Rooms price, food price very high for given standards.

Hospitality, service

Stayed in September 2022

The balcony and room needs to be cleaned better. There were ants and insects in the bedroom. The room was priced higher than necessary.

The location was good. The staff was courteous and helpful.

Stayed in September 2022

paper work and smoking not allowed in balcony rooms

it’s very different from the regular raddisons across the world

Stayed in September 2022

nothing specific

Room

Stayed in September 2022

too much waiting time for checkout ! should have been smoother and faster .

nice clean property. very well located etc

Stayed in September 2022

The guest smoking at the place really not matching with so clean and beautiful environment, by nature the environment is too good but smoking disturbs and spoil the great feel of fresh air, as the smoke reaches to our balcony and disturbed our mind

Breakfast was very nice with so many variety of food, and the attending staff Mr. Vicky we found him excellent at his work and responsibility

Stayed in September 2022

Food not upto standard. Special request not attended. It was my wife's birthday atleast could have sent a pastry like most of the other Radisson hotels does if there's a special request from my side.

Location, cleanliness, staff

Stayed in September 2022

swimming pool is disaster and highly unsafe

Stayed in June 2022

Gayatri was not helpful and kept delaying matters

Ankit at the reception was very good and cooperative

Stayed in September 2022

Breakfast and View

Stayed in August 2022

The recreation club needs to have better quality play items. The whole place lacks generosity. One of the play item was chargeable. Spa is too expensive. They can keep some cycles. Snooker table was covered inspite of having a huge crowd staying that weekend.

The food was very good. Good buffet spread. Good interiors and good vibe. Feels luxurious but when you think about it, there's nothing much to do. They have two lawns. the place lacks creativity.

Stayed in August 2022