7418, Arakashan Road, Saran building, Street No. 3, Ram Nagar, Paharganj, Paharganj, 110055 New Delhi, India
#96 of 1,232 hotels in New Delhi
Guests' ChoiceBased on 1859 hotel reviews
8.3Cleanliness
8.3
Comfort
8.2
Location
8.2
Facilities
8.1
Staff
8.5
Value for money
8.3
Free WiFi
6.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 21 March 2023
Lalit
IndiaGreat service, very attentive & polite staff. Food was always great. It is home away from home for us and will visit again.
Stayed in March 2023
Reviewed: 21 March 2023
Dilipa
IndiaOne of the guy from the F&B service is really nice, passionate about his work he cares for guest like his family members really liked his work and passionate to serve the guest is really commendable.
Stayed in March 2023
Reviewed: 20 March 2023
Monty
IndiaIt was a wonderful experience while we enjoyed our breakfast. Staff took good care of the guests. The hotel is conveniently located at Paharganj very near to the New Delhi Railway Station, amenities and tourist locations.
Stayed in February 2023
Reviewed: 19 March 2023
Kapil
IndiaThe service was excellent. The room was clean and washroom was spotless. We would surely visit the place again with our friends and family.
Stayed in February 2023
Reviewed: 18 March 2023
Aashis
IndiaIts a great hotel i liked the ambience, rooms, breakfast everything was at the place I would specially like to thanks the guy at the reception with charming face and for a welcoming smile.
Stayed in February 2023
Reviewed: 18 March 2023
Dr
IndiaExcellent service and the quality of food is superb. Special thanks to the supporting staff at the reception.
Stayed in February 2023
Reviewed: 14 March 2023
Andrew
United Kingdomnoisy area, dirty, dated, hidden charges, card machine didn’t work but I think it was more the “manager” didn’t know how to work it
not much
Stayed in March 2023
Reviewed: 4 March 2023
Ashokkumar
IndiaStaff
Not good hotel
Stayed in February 2023
Reviewed: 28 February 2023
Ande
Saudi ArabiaTelevision not working over my entire stay. Nobody come for housekeeping. My blanket seems old, I am getting itching so much. The hotel doesn't have the facility for 4 star as being advertise. it must be only 2. My check in is Feb 21, however I arrive Feb 22 at 6:00 AM and what a surprising thing that my room is not ready at all. I waited for 2 hours in lobby them to prepare the room. No Hot water for shower at night. If you are not choosy for rooms and you wanted to save, anticipate all the things I mentioned. Though the price paid is something that we must expect in India. Anyhow, am still OK and I can recommend them to economical travelers like me.
Staff are polite and helpful. Mr. Amiot the Travel Manager is very kind and supportive. Arranging travel itineraries is his especially. Hotel is cheap. Breakfast is OK, but there should be more better variant.
Stayed in February 2023
Reviewed: 26 February 2023
Girish
IndiaPrem was really helpful
Stayed in February 2023
Reviewed: 21 February 2023
Krishnan
IndiaThe staff behaviour is not satisfactory
Stayed in January 2023
Reviewed: 16 February 2023
Agam
IndiaLocation not proper its near rly station no clelniness in surrounding area
Good budget property
Stayed in February 2023
Reviewed: 15 February 2023
Ashaduz
IndiaLocation is ok but hotel is not good...rooms are not clean
Stayed in January 2023
Reviewed: 13 February 2023
Dirgha
NepalRoom doesnt have window/ventilation. It was humid and no heater available (I stayed during winter).
The hotel is in a good location (busy area though), nearby the metro. There are lots of options for eateries. Staff are friendly and helpful.
Stayed in January 2023
Reviewed: 11 February 2023
Eoin
IrelandThe property was extremely noisy no matter what time of the day or night. The staff on the corridors at night talking very loudly outside of our room. The room itself was very damp and the window did not open properly, the shower did not work correctly and it was very difficult to change the temperature of the water. The hot water switch was on the wall outside and some staff member turned this off without asking and we then had no hot water when we needed it. The room was not clean and needs a good make over.
The property had a lovely man who worked on the tourist desk, he helped us book our tickets on the train. If only all other staff were as nice as he was!
Stayed in February 2023
Reviewed: 8 February 2023
Trevor
United KingdomNo roof terrace breakfast room, we partly decided on hotel because this was advertised. People warned us that area was dangerous for tourists Room safe not working Dead batteries in remote controls
24 hour reception Wi-Fi Lots of rooms
Stayed in February 2023
Reviewed: 7 February 2023
Pooja
IndiaWORST EXPERIENCE. The staff is extremely rude and couldn’t help you in anyway. The property does not follow the guidelines of booking.com and would giveaway your booking for more profit. This platform shouldn’t allow show low class hotels on site. It was awful, spoiled my whole delhi experience.
Stayed in February 2023
Reviewed: 7 February 2023
Vipul
IndiaEvery thing mentioned online was a lie, Rooms are too small without any windows, air ventilation is not there and geasers not working nothing was working. Online they had mentioned a number of facilities which they didn’t give. Towels were given only one day that too after asking for it soap also given only one day no slippers hair dryer etc was given no heater or heating devices given. worst experience
Nothing,
Stayed in February 2023
Reviewed: 7 February 2023
Giulia
AustraliaVery dirty rooms, rude staff. It doesn’t look like the pictures. They gave us one towel for the 3 of us. The sheets were dirty with hair and mud. I would never go back.
Stayed in February 2023
Reviewed: 6 February 2023
A
BangladeshBreakfast very bad Toilet needs improvement Bed is also not good Bad smell
Nothing to like
Stayed in February 2023
Reviewed: 5 February 2023
Kuwarjeet
IndiaRooms are clean and all facilities are excellent. Team personally attended and was very cordial. It was a great stay. Great location. Overall a satisfying experience.
Stayed in February 2023
Reviewed: 5 February 2023
Atul
IndiaIt was a wonderful experience at the hotel while we enjoyed our stay and breakfast. The hotel is conveniently located at Paharganj close to the amenities and tourist locations.
Stayed in January 2023
Reviewed: 5 February 2023
Anindita
IndiaThe rooms are spacious and comfortable. The service is very good and the food is very tasty. I would definitely recommend this hotel to my friends and family members.
Stayed in January 2023
Reviewed: 5 February 2023
Debendra
IndiaI loved the hospitality and staff of the hotel.
Stayed in January 2023
Reviewed: 3 February 2023
Shivnath
IndiaVery third class
Very third class
Stayed in February 2023
Ocho Rios, Jamaica
Crans-Montana, Switzerland
Arboga, Sweden
Pietramurata, Italy
Ljubljana, Slovenia
Kodaikānāl, India
Split, Croatia
Citrusdal, South Africa
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content