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Reviews of The Fern Residency Turbhe 4 stars

Plot No 1, Sector 20 , Turbhe, Navi Mumbai 400 705, 400705 Navi Mumbai, India

#33 of 106 hotels in Navi Mumbai

Guests' Choice

Review score

Based on 249 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.8

  • Location

    7.0

  • Facilities

    7.1

  • Staff

    7.8

  • Value for money

    7.1

  • Free WiFi

    5.6

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Showing 1 – 25

  • Reviewed: 28 February 2025

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Winter Green Premium Room
    • Stayed 2 nights

    Food is expensive

    Stayed in February 2025

  • Reviewed: 24 December 2024

    7.0
    Overall stay was good.
    • Business trip
    • Solo traveller
    • Fern Club Room
    • Stayed 10 nights

    Cleanliness of hotel facilities.

    Hotel staff and breakfast variety.

    Stayed in December 2024

  • Reviewed: 3 November 2024

    8.0
    Awesome
    • Business trip
    • Couple
    • Winter Green Premium Room
    • Stayed 3 nights
    • Submitted via mobile

    It’s ok

    Location Clean

    Stayed in November 2024

  • Reviewed: 25 October 2024

    7.0
    Decent hotel.
    • Business trip
    • Solo traveller
    • Winter Green Premium Room
    • Stayed 2 nights

    AC was not upto the mark, its controlled set up. Thankfully there was a ceiling fan, so could go through the stay. Doesn't justify the pricing though.

    Stay was decent and manageable.

    Stayed in October 2024

  • Reviewed: 30 August 2024

    8.0
    Always again. But need a better driver to the airport
    • Leisure trip
    • Couple
    • Fern Club Room
    • Stayed 7 nights
    • Submitted via mobile

    The Airport Transfer was not good. The guy was not able to find the airport. It was horrible ride

    It was great staff, always supportive, great food and service

    Stayed in August 2024

  • Reviewed: 2 May 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Winter Green Premium Room
    • Stayed 4 nights
    • Submitted via mobile

    Well done Swapnil from Housekeeping for excellent service. Good stay overall.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Hazel Suite
    • Stayed 3 nights
    • Submitted via mobile

    The corridors were a little hot.

    Breakfast selection was good and tasty 😋

    Stayed in April 2024

  • Reviewed: 25 February 2024

    7.0
    Property is good but food and services ate poor.
    • Business trip
    • Solo traveller
    • Winter Green Room
    • Stayed 2 nights
    • Submitted via mobile

    Dinner is very bad, no outside food allowed. Entire property is non smoking. No restaurant nearby. Services are poor. Since hotel is near turbhe railway station, its noisy if you are track facing.

    Hotel is nice, clean, spacious. Breakfast is good.

    Stayed in February 2024

  • Reviewed: 17 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Winter Green Room
    • Stayed 7 nights
    • Submitted via mobile

    The toilet and bathroom is a bit old style and gloomy because of the grey and black color

    Clean and spacious. Exceptional staff. Very helpful.

    Stayed in February 2024

  • Reviewed: 19 December 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • Hazel Suite
    • Stayed 2 nights

    bed is too hard and uncomfortable.

    good decent place and location is very convenient just outside Turbhe station.

    Stayed in December 2023

  • Reviewed: 27 November 2023

    7.0
    The AC need to be corrected as the same is not regulated with temperature setting
    • Business trip
    • Group
    • Winter Green Room
    • Stayed 2 nights

    Location as it is opp a Railway station

    Breakfast was good

    Stayed in November 2023

  • Reviewed: 15 November 2023

    8.0
    Very good
    • Business trip
    • Group
    • Winter Green Room
    • Stayed 1 night
    • Submitted via mobile

    The property was up to date and 5 star for cleanliness

    Stayed in November 2023

  • Reviewed: 6 November 2023

    8.0
    Nice Staffs, Nice Foods.
    • Leisure trip
    • Family with young children
    • Winter Green Room
    • Stayed 1 night

    Check in took longer time even if i paid all the fee prior, and no other traveler during that time, So please try if you can make it little faster. Room window glass needs to be cleaner.

    Room Size. Food Options. Friendly and Professional Staffs. Almost a perfect Stay.

    Stayed in November 2023

  • Reviewed: 4 November 2023

    7.0
    Below average.
    • Business trip
    • Solo traveller
    • Winter Green Room
    • Stayed 2 nights
    • Submitted via mobile

    Service quality in the restaurant is very poor. Too much delay. No one bothers if you are sitting idle n waiting for your order to be executed.

    Some days when occupancy rate is low there is meagre spread of menu. Very bad.

    Stayed in October 2023

  • Reviewed: 3 October 2023

    8.0
    Short trip from Mumbai
    • Leisure trip
    • Couple
    • Winter Green Room
    • Stayed 1 night
    • Submitted via mobile

    Map not clear with directions. No sign boards.

    Clean, tidy, valet service. Good AC cooling in rooms and restaurant.

    Stayed in October 2023

  • Reviewed: 28 August 2023

    8.0
    Value for money, comfortable and clean.
    • Business trip
    • Solo traveller
    • Winter Green Premium Room
    • Stayed 1 night

    Excellent breakfast, charming view of the Vashi station and trains from the restaurant, polite and helpful staff

    Stayed in August 2023

  • Reviewed: 15 August 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Winter Green Room
    • Stayed 1 night

    The entire property is non smoking. This was the only inconvenience. There arent even designated smoking areas. You legit have to go out to smoke.

    The ambience of the room and the minimalist furnishing had a good feel about it. Room service was prompt and very clear in their communication. Front desk was fast in processing the check ins.

    Stayed in August 2023

  • Reviewed: 3 August 2023

    6.0
    Need some lots improvement. Else peacefully gorgeous
    • Business trip
    • Solo traveller
    • Fern Club Room
    • Stayed 1 night
    • Submitted via mobile

    1)I hated the tub tub tub nonsense without lengthy shower . I did mot have shower🤷‍♀️ Yes Mr Vikram did warn me this point of fern club room, bit i was adamnt as i liked size and view of hills. Fern pls remove the only tub funda pls plan 2)food= nonveg just some chicken bones🤷‍♀️🤷‍♀️ if u r sooo less on item.then why not proper nice boneless chicken come one The restaurant staff is very hardworking and they do everything BUT GUYS WHY WHY DO THEY LOOK SOOO TENSED, NO SMILE , CONTINOUS MOROSE FACES. I THINK TOOO MUCH WORK. I SAW SAME FACES ALL 3 SHIFTS. THATS THE REASON THEY LOOK TENSED AND SAAAAD. OTHERWISE FOOD QUALITY GOOD

    I liked Manisha, Mr vikram tingare, akshata, reception house keeper Archana. They were helpful and have genuine answer I liked the quiet place usual ferns mild decor, my fern club room was good view . Pleasing. some food was good

    Stayed in August 2023

  • Reviewed: 25 July 2023

    8.0
    A pleasant, quiet stay. I will be back soon
    • Leisure trip
    • Couple
    • Winter Green Premium Room
    • Stayed 2 nights
    • Submitted via mobile

    All are fine, they need to care more about mattresses .. spring is too hard ..

    Location good new the Turbhe main local station, movement to any were is so easy ..Propertey worth money I paid , staff are so intimate especially Pooja .

    Stayed in July 2023

  • Reviewed: 28 May 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Winter Green Room
    • Stayed 1 night
    • Submitted via mobile

    Price could've been bit less

    Staff behavior Clean facility

    Stayed in May 2023

  • Reviewed: 18 April 2023

    6.0
    a lot of scope for improvement
    • Business trip
    • Solo traveller
    • Winter Green Room
    • Stayed 1 night
    • Submitted via mobile

    Requested an omelette with room service but was given chicken sausages with it which I feel should be asked before being served 2- I saw a very innovative notice which said - complementary fresh seasonal fruit will be served if you order with room service- a good initiative to avoid wastage. However when I ordered it did not arrive at all . The rooms were good but again some hitches there- 1 While having a bath the water from the bathroom was draining so slowly that it entered the dry area and messed it up. 2- A tripod table in the room was so precarious that while shifting it all the food on the table fell down

    The hotel is clean and has a good ambience. The rooms are good and spacious with good lighting. The staff are courteous but need a bit more of training in guest management

    Stayed in April 2023

  • Reviewed: 18 February 2023

    8.0
    Very good
    • Business trip
    • Family with young children
    • Winter Green Room
    • Stayed 2 nights
    • Submitted via mobile

    Late night dining options were very very limited... I was on a business trip and used to return post 11 pm to my room ..... Didn't have any dinner options at that time

    Stayed in January 2023

  • Reviewed: 18 February 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Winter Green Room
    • Stayed 1 night
    • Submitted via mobile

    property was new but needs lot of fine cleaning. didn’t have the feel of a star properly and definitely not with the rates they are charging. breakfast served was average.

    Stayed in February 2023

  • Reviewed: 17 February 2023

    8.0
    Enjoyed our stay and hope to return there in future.
    • Leisure trip
    • Couple
    • Hazel Suite
    • Stayed 3 nights
    • Submitted via mobile

    The food ordered through room service was bad. it was an egg curry and eggs were old and slightly stale.

    Easily accessible location and very clean property. Good breakfast with lots of choices.

    Stayed in February 2023

Showing 1 – 25

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