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Reviews of The Novello by Evergreen Mussoorie 3 stars

Picture Palace Road, 500 Meter from Mall Road, Near Kulri Bus Stand, 248179 Mussoorie, India

#16 of 137 hotels in Mussoorie

Guests' Choice

Review score

Based on 67 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.8

  • Location

    8.8

  • Facilities

    8.6

  • Staff

    8.9

  • Value for money

    8.5

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 1 April 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Mountain View
    • Stayed 2 nights

    An excellent place to visit! The hotel staff is exceptionally kind and attentive, ensuring a memorable and enjoyable experience.

    Stayed in March 2025

  • Reviewed: 1 April 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights

    The experience was very good. Food & Services was excellent. The location is also fantastic, walking distance (about 500 mts) from the Mall Road. The rooms are good and the service was courteous. Overall, a pleasant experience.

    Stayed in March 2025

  • Reviewed: 1 April 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Mountain View
    • Stayed 3 nights

    Excellent place to stay. Food is nice. Moreover, everyone associated to this hotel is very welcoming and nice. Hotel situated on the very top of the hill and comes with great. I must say they were always trying to rectify those issues.

    Stayed in March 2025

  • Reviewed: 21 March 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Mountain View
    • Stayed 3 nights

    Everything was really nice . Very neat and clean rooms and food was amazing. I love to stay back on my next visit. Highly recommended. I appreciate the service provided by staff.

    Stayed in March 2025

  • Reviewed: 7 March 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Mountain View
    • Stayed 3 nights

    Amazing location, even better service and extremely spacious clean rooms.

    Stayed in March 2025

  • Reviewed: 8 February 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 3 nights

    The food was very tasty and also reasonable. Also the staff was very supportive . The view was also very good from the rooms. So guys its a must visit hotel.

    Stayed in January 2025

  • Reviewed: 8 February 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night

    We had nice experience of stay at hotel, Rooms were clean and hygiene, washroom were also clean and hygiene, at extra cost you can get room heater. Staff was very good, room service was great. Food was also good. On demand they can arrange bonfire, but you need to pay for that. Overall it was great experience.

    Stayed in February 2025

  • Reviewed: 25 January 2025

    10
    Best view hotel
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Food is really costly and terrible.

    view is excellent. Location, room cleanliness, facilities, staff overall everything is very good. Except food. Which was terrible at taste.

    Stayed in January 2025

  • Reviewed: 25 January 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    It's very dirty, rooms have moulds, the entire passage smells of bathroom. Restaurant service and food is very bad. You can get much better option in that amount. Check the pictures to see the condition of ceiling and walls. The walls have boot marks all over.

    The location is good.

    Stayed in January 2025

  • Reviewed: 16 January 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Mountain View
    • Stayed 2 nights

    Fantastic location and , wonderful ambience and rooms, dedicated and helpful team members, tasty and good food.

    Stayed in January 2025

  • Reviewed: 5 January 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Mountain View
    • Stayed 1 night

    Clean rooms with amazing view .

    Stayed in January 2025

  • Reviewed: 30 December 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Mountain View
    • Stayed 2 nights

    The stay was really nice. Everyone in the hostel was very friendly and helpful. The place is huge and clean. Food is top notch. I would definitely recommend this place if you're looking for a stay in Mussoorie. Do book and enjoy the food and the view.

    Stayed in December 2024

  • Reviewed: 30 December 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Mountain View
    • Stayed 2 nights

    Overall a great experience with good location and good food Very comfy stay and friendly staff.......

    Stayed in December 2024

  • Reviewed: 30 December 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 3 nights

    Very Nice view for rooms of u take first floor room, Hotel is at very good Location, Hospitality is good and fast room services. Staff is also so helping and polite

    Stayed in December 2024

  • Reviewed: 30 December 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 3 nights

    It was a very good stay. The service was great and the food was amazing. Must recommend to people who want to visit or stay in Mussoorie and feel like home.

    Stayed in December 2024

  • Reviewed: 28 December 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 2 nights

    Best location and near to mall road Room is best Server is best Food is best The rooms were clean and very comfortable, with elegant décor. They went over and beyond to help make our stay enjoyable......highly recommended

    Stayed in December 2024

  • Reviewed: 28 December 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights

    I stayed in the Mountain View Room along with my parents for 2 nights. Food quality was nice. They customized as per our taste. Views from our window was mesmerizing during sunrise and sunset. Staff behaviour was excellent. Lift is available for elderly people. It is located 10 mins walking from the Mall road, so very easy to explore the mall road on foot. All amenities are available here. Overall a great experience. I will visit again definitely. Highly recommended for all age groups.....

    Stayed in December 2024

  • Reviewed: 26 December 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 2 nights

    I recently stayed at in Mussoorie and had a wonderful experience. The staff was extremely friendly and accommodating. The room was artistic with a breathtaking view of the mountains. The food was delicious and there were plenty of options to choose from. Overall, I would highly recommend this hotel to anyone looking for a luxurious and peaceful getaway in the mountains.”

    Stayed in December 2024

  • Reviewed: 26 December 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 3 nights

    Excellent and one of the best 4 star hotel located at best location at walking distance from Mall road. Staffs are humble and provide quick service. View from our hotel window is very very good and view from hotel mountain & lights are very good............

    Stayed in December 2024

  • Reviewed: 26 December 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room with Mountain View
    • Stayed 2 nights

    Novello by Hotel Everygreen situated in a beautiful location. 24 hour Room service facility was really great . House keeping was also great. We spent 1 nights here & it felt so homely here. Kudos to the staff who are so helpful & kind. Thank you for the hospitality

    Stayed in December 2024

  • Reviewed: 26 December 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Mountain View
    • Stayed 2 nights

    I had a wonderful time with my husband.. room size is really really impressive & location was near by to mall road, view from our room is wonderfull 🤩

    Stayed in December 2024

  • Reviewed: 22 December 2024

    8.0
    Great
    • Leisure trip
    • People with friends
    • Double Room with Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    Amenities were less

    The view & food

    Stayed in December 2024

  • Reviewed: 17 December 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights

    The food we expected from this hotel was top notch. And the experience was satisfactory !!

    Stayed in December 2024

  • Reviewed: 17 December 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Mountain View
    • Stayed 1 night

    Hotel was superb and nice. It was a great trip in Novello and we liked a lot and enjoyed with our friends. The views were amazing and rooms was neat and clean!! everything is up to the mark .Thanks for the wonderful services .

    Stayed in December 2024

Showing 1 – 25

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