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Reviews of Itsy Hotels Red Lotus Heritage, Promenade Beach 3 stars

No. 48 to 58, Nehru Street, Pondicherry, Heritage Town, 605001 Puducherry, India

#73 of 171 hotels in Puducherry

Guests' Choice

Review score

Based on 282 hotel reviews

7.3

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    7.8

  • Location

    8.4

  • Facilities

    7.6

  • Staff

    8.3

  • Value for money

    7.5

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 2 April 2025

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    I had great experience and the rooms are neat.

    Stayed in March 2025

  • Reviewed: 28 February 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms over looking main road, not acoustic sealed, so traffic noise is there, good value if you get it on special for under rs2k, heart of heritage town great location both for shopping and walking to white town. Bathroom had black mould. Breakfast was good.

    Stayed in February 2025

  • Reviewed: 6 February 2025

    7.0
    It was a decent stay
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Complimentary breakfast and service could have been better.

    Excellent location.

    Stayed in February 2025

  • Reviewed: 22 January 2025

    8.0
    Great hotel
    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    All perfect

    Stayed in January 2025

  • Reviewed: 21 January 2025

    8.0
    Good stay in a good location.
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    More wardrobe should be there.

    North Indian dishes. With non veg items should be there

    Stayed in January 2025

  • Reviewed: 18 January 2025

    6.0
    Okay if you don’t have better options
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Since the property is in the middle of a market area, it’s very noisy and not recommended for a peaceful stay. The commode flush was leaky.

    Not vey far from beach

    Stayed in January 2025

  • Reviewed: 14 January 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    The fact that there is no lift facility has not at all been clearly mentioned and highlighted. Room rates are high but we got the same breakfast everyday for 3 days

    Rooms were good

    Stayed in January 2025

  • Reviewed: 3 January 2025

    7.0
    Average
    • Leisure trip
    • Group
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    No restaurant is very big issue.just for tea we need to go out side. Stairs case or small stpes to go second floor

    Location is very good near to all attraction

    Stayed in January 2025

  • Reviewed: 30 December 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 1 night

    Only issue was fining a Car parking but somehow it was managed as after 9 PM you get several parking spots right in front of hotel.

    It is located in the market Area! One can go for a lot of shopping! Rooms are spacious and neatly maintained. Breakfast was very nice and it is served in a roof top setting :)

    Stayed in December 2024

  • Reviewed: 25 December 2024

    8.0
    Good stay but breakfast needs lots of improvement
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    They provide very basic breakfast option, upon asking for an extra egg( which is 6rupees) you will be straight denied on your face, Before booking just confirm with the property if they can remove breakfast option from your package and reduce the cost, by that way you will have better option to eat in breakfast

    The property is in main area so everything is walkable from the property, rooms are big with very nicely functioning AC, staff were friendly

    Stayed in December 2024

  • Reviewed: 10 December 2024

    7.0
    Comfortable
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    No restaurant in the hotel

    Good location

    Stayed in December 2024

  • Reviewed: 22 November 2024

    7.0
    Budget hotel.
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 4 nights

    We didnt have the breakfast, so cant comment on it. was not happy with the approach area of the hotel. The hotel reception was a small corner room on the 1st floor and the stairway was very narrow. We stayed for 4 nights in a room on the 2nd floor, but there was no room cleaning service. Also saw a lot of lizards in the narrow staircase. Throughout the stay, saw only 1 person at the reception, so I'm assuming there was no other staff.

    The location of the hotel was fine. The staff member was polite. There was wifi in every room which was a plus point.

    Stayed in November 2024

  • Reviewed: 18 November 2024

    8.0
    We had a very comfortable stay. The staff was helpful. Loved the podi dosa and masala tea (other options were also very
    • Leisure trip
    • Group
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Slightly different ambience surrounding hotel than the photos uploaded.

    Very spacious rooms, professional and helpful staff. Well maintained rooms. Excellent wifi. Amazing breakfast. Prime location - everything was within walking distance.

    Stayed in November 2024

  • Reviewed: 21 October 2024

    8.0
    A safe and comfortable stay for the right price.
    • Leisure trip
    • Group
    • Deluxe Room
    • Stayed 1 night

    The bathroom sometimes smelled bad but it was tolerable(they gave air fresheners). The hotel is located on the first floor and there are no lifts. It was a bit of a pain to carry the luggage over the stairs.

    The room was clean and spacious with huge bed and couch. My room had about three door locks which was a bit annoying but other than that it was good. The hotel is located near a populated road but there are some hotels nearby which was very convenient. The breakfast consisted of South Indian cuisine and they even made hot Dosas for us.

    Stayed in September 2024

  • Reviewed: 11 October 2024

    8.0
    Decent value for money with all basic amenities
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    Since there are no lifts it maybe difficult for elderly citizens. Also the stairs are narrow and steps are steep.

    The staff and cleanliness. Everything as mentioned.

    Stayed in October 2024

  • Reviewed: 18 September 2024

    8.0
    Very good
    • Family with young children
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Complimentary Breakfast had very limited options

    The location was in the heart of the town and rooms were spacious

    Stayed in September 2024

  • Reviewed: 2 September 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Lack of ventilation or natural light. Bathroom ventilation was negligible.

    Limited staff was supportive and attentive.

    Stayed in September 2024

  • Reviewed: 11 July 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    The location and the fact that there isn't an operational kitchen at the property.

    Stayed in July 2024

  • Reviewed: 25 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    The water heater was not working.

    Well located.

    Stayed in June 2024

  • Reviewed: 14 June 2024

    8.0
    This was our second time stay with family and we had good time
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Nil

    Excellent support from staffs Fantastic location Good food

    Stayed in June 2024

  • Reviewed: 27 May 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Price was bit high for the family room charged

    Parking is not there, so it is difficult for car traveller

    Stayed in May 2024

  • Reviewed: 25 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Toiletries should be more

    Stayed in May 2024

  • Reviewed: 24 May 2024

    6.0
    Very spacious rooms but very basic rooms don't expect fancy! Staff was great and breakfast was nice!
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    Mostly clean but the pillows were dirty and also there was a constant smell of cigarette smoke in the room. The rooms were very basic, I expected a little more quality at this price point!

    Very spacious and it's right in the city centre, rock beach is at a walkable distance. The staff were very helpful and sweet. The breakfast was amazing!

    Stayed in May 2024

  • Reviewed: 18 May 2024

    7.0
    As we enjoyed staying here as it is looking like heritage building
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Hotel is very clean & very friendly staff Break fast was good but limited varieties best is nearest to beach & shopping area

    Stayed in May 2024

Showing 1 – 25

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