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  5. Reviews of Hotel Borg by Keahotels

Reviews of Hotel Borg by Keahotels 4 stars

Pósthússtræti 11, 101 Reykjavík, Iceland

#32 of 78 hotels in Reykjavík

Guests' Choice

Review score

Based on 458 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.1

  • Location

    9.7

  • Facilities

    8.5

  • Staff

    9.0

  • Value for money

    7.7

  • Free WiFi

    9.8

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Showing 76 – 100

  • Reviewed: 16 March 2024

    9.0
    Staff went out of the way to sort our issues
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Terrible Wi-Fi in bedroom- an issue with booking tours etc

    Central , gorgeous, Spa

    Stayed in February 2024

  • Reviewed: 10 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    The location was great, excellent breakfast, really friendly staff and lots of little extras in the room.

    Stayed in March 2024

  • Reviewed: 8 March 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 2 nights

    Soundproofing. Corridor noise is quite noticeable, and the dragging of room chairs also (felt feet would help).

    Fantastic Location

    Stayed in March 2024

  • Reviewed: 22 February 2024

    7.0
    Go have a drink at the bar if Andre is there
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Not the best value for money

    Alexandra and Andre (the bartender) are the best thing about this hotel, made my stay so much better.

    Stayed in February 2024

  • Reviewed: 21 February 2024

    8.0
    Very good
    • Solo traveller
    • Business Single Room
    • Stayed 5 nights
    • Submitted via mobile

    Breakfast was not so great. Relatively poor food presentation for the price. Beds were a bit small, but again more european style.

    Great location, amazing rainwater shower. Small rooms (european) but fine. The breakfast is so-so. Ok but not high-end. There are many places to eat outside the hotel that are in walking distance so I would take advantage of that. If you are doing excursions other than the Northern Lights secure breakfast at the hotel as you will be leaving early. Overall it was a good stay. Staff was super nice and helpful. I would recommend.

    Stayed in February 2024

  • Reviewed: 26 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Unable to open or close the windows in our room with ease. Only a minor issue but one that needs addressing.

    Very friendly and helpful staff. Style of interior and location are first class

    Stayed in January 2024

  • Reviewed: 22 January 2024

    8.0
    Clean, great location but expensive.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was cold and not a lot of choice. Not worth the extra money 3/10 Needs improving

    Location and cleanliness Beds very comfortable

    Stayed in January 2024

  • Reviewed: 8 January 2024

    9.0
    Fantastic stay
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    We chose to not have a clean one morning due to Aurora hunting the night before and we thought that we would have a clean later but didn’t- quick chat with reception and all sorted. So not really a problem

    So central - fantastic - just park the car up and walk everyone

    Stayed in January 2024

  • Reviewed: 8 January 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights

    Loved our stay at The Borg Hotel, beautiful hotel and room. Location was excellent very close to a lovely selection of bars and restaurants and a convenience shop, yet the area was very quiet no noise from the street. Our room was on the 5th floor and had a great view out over the city so we saw lots of fireworks during our stay for little Christmas. Bus stop 3 for tour pick up was just around the corner. The hotel and room were very clean, staff were very friendly and helpful with booking airport transfer. Looking forward to returning in the future!

    Stayed in January 2024

  • Reviewed: 11 December 2023

    7.0
    Art-deco hotel is nice, but you might get disturbed by loud music playing until 1AM morning.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 4 nights

    There is bar playing loud music 1st floor in the building of one hotel block. So guests are asked to be patient until 1AM until loud music stops in accordance with local regulation. We don't consider it is adequate for hotel pretending for up-scale status. The breakfast is acceptable with some funny exemptions, e.g. fried eggs are offered cold, meaning that frying process took place long before breakfast time, maybe evening before. When you kindly indicate that the waiter without any empathy proposes to inform the chef...

    Interior is nice art-deco, rooms are comfortable.

    Stayed in December 2023

  • Reviewed: 10 December 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    A lot of noise from street and bar next to hotel

    Stayed in December 2023

  • Reviewed: 8 December 2023

    10
    Perfect place to stay in the city
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    All good

    Overall beautiful hotel excellent staff and terrific location.

    Stayed in December 2023

  • Reviewed: 2 December 2023

    10
    Central hotel, very friendly staff and beautiful hotel.
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Central and clean.

    Stayed in December 2023

  • Reviewed: 25 November 2023

    10
    It was nice
    • Leisure trip
    • Couple
    • Suite
    • Stayed 2 nights
    • Submitted via mobile

    Cold

    Clean

    Stayed in November 2023

  • Reviewed: 21 November 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 2 nights

    The bar should be open on a Monday and Tuesday too. The lift waiting times were also very long.

    Great rooms, wifi, staff, location and general feel.

    Stayed in November 2023

  • Reviewed: 20 November 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The bar across the road played very loud music that could be easily heard from our room. Fresh milk in the from for tea/coffee would be nice

    Location was excellent and room was a really good size with a nice view over the square

    Stayed in November 2023

  • Reviewed: 6 November 2023

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Location Great staff Comfortable beds

    Stayed in November 2023

  • Reviewed: 25 October 2023

    9.0
    Mini Break
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Location. Friendly helpful staff. Excellent food.

    Stayed in October 2023

  • Reviewed: 23 October 2023

    8.0
    A memorable hotel and an equally memorable location
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing to complain about!me

    Really friendly, helpful staff!

    Stayed in October 2023

  • Reviewed: 23 October 2023

    8.0
    Great location.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The rooms could be more attractive. The furnishings bland. The lighting needs improvement.

    Nice hotel, very good location and nice staff. The lobby is beautiful.

    Stayed in September 2023

  • Reviewed: 18 October 2023

    7.0
    Location and front desk staff made up for size of bedroom
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights

    no nice view and size of bedroom a bit small for price, and the TV was programmed in Spanish, which staff was unable to switch to English. Man at breakfast "welcome counter" very curt, and seemed resentful that we had appeared (within scheduled time).

    Front desk staff extremely pleasant and helpful. Location was excellent. Breakfast staff mostly very pleasant, and the selection of food was excellent. Room's Art Deco decor was nice and bathroom was spacious and well designed.

    Stayed in September 2023

  • Reviewed: 18 October 2023

    10
    Perfect place to rest and pamper myself after a month of arctic sailing.
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    Would have liked to be able to get hotter water in room shower, but the hot tub and steam room in the spa did the trick. Only one small bath towel in the room, but house keeping cheerfully gave me another one. I had a huge heavy duffle bag and two other bags, and as not offered bag service or mention of a bag trolley.

    Super friendly staff, face cloths in bath, lots of outlets, spa was wonderful. I had a facial and the technician was amazing. Quality and selection of breakfast buffet was superb. Was able to get early check in. Great bartender. Loved the Art Deco architecture. Location could not have been better.

    Stayed in October 2023

  • Reviewed: 9 October 2023

    10
    Excellent
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Perfect location, central

    Stayed in October 2023

  • Reviewed: 8 October 2023

    7.0
    Great location, nice facilities, not amazing but definitely a good deal.
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Parking! There is none and recommendations for street parking was confusing if you don’t know the city well. Also, the bar apparently is “booked” on tuesdays and wednesdays so I couldn’t get a drink at my own hotel?! Also, there should be some sort of welcome drink and lotion in the bathrooms.

    Great location!

    Stayed in October 2023

  • Reviewed: 8 October 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Business Single Room
    • Stayed 2 nights

    The size of the room and the size of the bathroom. Nearly no place to put on cosmetic and teethbrush and pasta

    Location is excellent Breakfast is good The room is very small, and the bathroom even smaller.

    Stayed in September 2023

Showing 76 – 100

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