Hafnarstraeti 17-19, 101 Reykjavík, Iceland
#5 of 78 hotels in Reykjavík
Guests' ChoiceBased on 343 hotel reviews
9.1Cleanliness
9.5
Comfort
9.6
Location
9.7
Facilities
9.2
Staff
9.2
Value for money
8.4
Free WiFi
8.2
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End of dialog contentReviewed: 1 January 2024
Ashleigh
United KingdomThe hotel interior was great and I loved the spa with the heated pool perfect for after long day trips
Stayed in December 2023
Reviewed: 27 December 2023
Vittorio
AustraliaParking. There is none around or very expensive
Overall great hotel
Stayed in December 2023
Reviewed: 24 December 2023
Karelya
United KingdomAll about the property was outstanding
Stayed in December 2023
Reviewed: 18 December 2023
Ovetta
United StatesThe price was a bit exorbitant. Also it had a bar but you had to pay for the drinks during happy hour and they only served beer and wine even though they had a be drink to no
It was centrally located. It had a restaurant and it was relatively clean!
Stayed in November 2023
Reviewed: 12 December 2023
Fleur
United KingdomVery comfortable and well appointed room. Staff were very helpful
Stayed in December 2023
Reviewed: 20 November 2023
Anika
United KingdomNothing, everything was super. Only tip I would add is if you are needing gluten free break at breakfast make sure to order it as soon as you arrive, we waited almost half an hour for ours at breakfast, but the waitress was so incredibly lovely about it and make up a 'to go' sandwich as we had to run to make it for one of our excursions.
We loved everything. We spent our honeymoon here in Iceland and stayed at the Konsulate for a couple of days either side of an 8 day ring road trip and it was the perfect bookends for our trip. We got a little gift on arrival as it was our honeymoon. Staff were super helpful and even though there was a mix up of rooms for our second half of the journey we ended up with a great room again. The bed was so comfortable, one of the most comfortable hotel rooms we have ever stayed in, no issues at all with noise, and as a travelling Coeliac the gluten free options were amazing. The rooms we stayed in were perfect size and loved all the little extras in the room. Thank you for an incredible stay.
Stayed in November 2023
Reviewed: 14 November 2023
Randy
United StatesClean, great staff excellent location
Stayed in November 2023
Reviewed: 3 November 2023
Marc
United KingdomFantastic location and very stylish
Stayed in October 2023
Reviewed: 3 November 2023
Kristina
United StatesIt was a little pricey. The bathroom was gorgeous but the shower had a glass wall on one side next to the sink. I commented that I bet people ran into it regularly and sure enough, in the middle of the night while I was disoriented and had to use the toilet, I walked straight into it so had a bump on my head the next morning. During breakfast, a group of guests were conducting a business meeting. They were very loud & distracting & I felt that they should have been given a small, private room prior to breakfast.
This is a lovely hotel & the location was perfect, being walking distance to the shops & nightlife in the city. The room was gorgeous with framed old photos & a stone wall on one side since it was at the end of the building. They even left the exposed stone in the shower, covered by glass, which was a beautiful touch. The bed was comfortable & the shower was perfect and filled with L'Occitane products. Another nice touch was the stocked coffee station with a handsome leather caddy. Breakfast in the morning had a lovely spread and the staff was particularly attentive. The front desk staff were friendly, helpful, & attentive. We felt we were treated very well at this hotel.
Stayed in October 2023
Reviewed: 31 October 2023
Yuko
United StatesMy husband got into a scooter accident on the last day. He had just returned from the emergency room on the morning we were scheduled to check out. I asked the front desk if we could stay for another day, because he could barely move. The front desk told me that all the rooms were sold out. However, when I checked online on booking.com, there was one room left, so I booked it. Perhaps this is how the system is set up these days, but it feels rather personal when you're refused by the front desk in person, only to find availability on a booking site.
The breakfast was very good, except one of the days, the gentleman manning the breakfast area told me by mistake that it would close in 10 more minutes when in fact there was still one hour and 10 min. However, he was very attentive in all other matters so I cannot fault him for it.
Stayed in September 2023
Reviewed: 30 October 2023
Gilbert
United Statesnothing
All services & accommodations were exceptional.
Stayed in October 2023
Reviewed: 22 October 2023
Silvia
UruguayOne of the guys at the reception was really not amiable but both receptionists at check in and check out were great
Location, the hotel itself
Stayed in October 2023
Reviewed: 11 October 2023
Mekenzie
United StatesBe warned- there is no air conditioning at this property (or likely any others in Reykjavík). Coming from the US we had no idea. This was our only complaint, however the hotel staff were still extremely accommodating and gave us fans to use during our stay.
Facilities were great and clean. Cool amenities too!
Stayed in October 2023
Reviewed: 10 October 2023
Amy
United StatesBreakfast wasn't included and a little pricy. It's in a pretty loud area but once you shut the windows you don't hear anything.
The room and hotel is beautiful! Super comfy bed and within walking distance to a lot.
Stayed in September 2023
Reviewed: 9 October 2023
Dartlan
United StatesAll positive.
Lovely hotel. Very comfortable and nicely appointed room. Nice staff. Good breakfast. Great location.
Stayed in October 2023
Reviewed: 29 September 2023
Judith
United Kingdom-Would be good to have a full length mirror in the room as the only mirror available is in the bathroom, so if someone is in there you then don’t have another one to use. -The room was really hot and we couldn’t get the air conditioning to work to cool it down. The bathroom was especially warm and we discovered the heat was coming from the mirror somehow and it was impossible to make it cooler. -Some hooks to hang coats in the room would be useful. -the tv was really temperamental and didn’t always work + most of the channels didn’t work. -would be good to have the hotel facilities in a pack and not just accessible on the TV.
Great location Fun interior Well kept both in and outside of the room Good breakfast spread Friendly staff
Stayed in September 2023
Reviewed: 21 September 2023
Graydon
AustraliaNo restaurant for dinner. The reception staff on arrival was very cold, unhelpful, left us waiting. This was not a good introduction to our stay. It was difficult to find as no big sign out the front.
Good location, well appointed comfortable room, good breakfast facilities.
Stayed in August 2023
Reviewed: 18 September 2023
Karen
AustraliaThis is a lovely boutique hotel, well located, lovely rooms, nice staff and a good breakfast. The staff are very accommodating and the bar area is very comfortable for a drink and a little relaxation at the end of a day.
Stayed in June 2023
Reviewed: 17 September 2023
Tony
CanadaThe breakfast was fabulous, including the CAVA touch, very nice Proximity to the city was fabulous
Stayed in September 2023
Reviewed: 6 September 2023
Erin
United StatesHighly recommend. Great location. Gorgeous rooms. Great breakfast. Lovely staff.
Stayed in August 2023
Reviewed: 6 September 2023
Diane
United StatesThe bed was the the best we have EVER slept on and if course the hot dog stand outside the hotel...
Stayed in September 2023
Reviewed: 11 August 2023
Anne
United StatesMy room was incredibly hot with no way to adjust. It was very uncomfortable to sleep in such a hot room.
The location was ideal. The sauna and hot tub were super nice.
Stayed in August 2023
Reviewed: 10 August 2023
Oleg
RussiaNothing
Everything
Stayed in August 2023
Reviewed: 8 August 2023
Alreem
United Arab EmiratesNo parking
The staff was very friendly and eager to help. The location was perfect, it was in the center of everything. The bed was the comfiest! Wanted to take it home with me.
Stayed in August 2023
Reviewed: 31 July 2023
Kevin
United StatesThe staff at the hotel were very friendly and helpful, especially Nevin. She went out of her way to make sure all are reservations for taxi's were accurate. The hotel was in an area that was accessible to everything. Walking around Reykjavik was easy.
Stayed in July 2023
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