Two of the staff members were slightly rude to us and that was not appreciated well.

The property is absolutely breathtaking! We loved the hot tub and a dip in the river. We got the best room on the property and food was amazing. The reluctant chef even cooked up something vegetarian for us on day one. The cod and lamb on day two was veryyyyy tasty. We had a great experience in this 7 star property!!

Stayed in August 2022

Rooms very outdated and old.

location and the views were good.

Stayed in August 2022

Loved everything :)

Worth every penny! Highly recommend!

Stayed in July 2022

I didn’t have enough time their!

The fact that not only did staff go out of their way to accommodate my needs, as I was a late arrival. (not recommended) as it’s rude. but at 11:30pm a cat directed me where to go as the water amenities were due to close! best night ever in Kiev-agetti

Stayed in July 2022

Property is showing signs of age; bathroom was very warm and small, overpriced for what you get

Location next to a river and hot springs

Stayed in July 2022

Room: insufficient space to hang clothes, towels etc, specially when when - a few extra hooks and coat-hangers would have helped enormously. No drying room for wet clothes/boots etc Restaurant: Menu choice very limited, so that people staying more than one night need to repeat dishes. Orange juice ran out at breakfast on our first day, and wasn't available on the second morning. This is potentially an excellent hotel, but seemed slightly run down and undermanaged - I wonder whether it has been hit very hard by the pandemic.

Good setting, friendly staff, good food.

Stayed in July 2022

First of all I think that we got the worst room in our category and it wasn't fair. It was only side river view instead of river view. Our tarrase was a communication path for gueast and for a staff so no way to have a peace and intimacy. Additionally a tarrace was broken and it was a fear to stand on that. Plus: a staff allowed us to use a grass next to tarrace, hovever it was next to kitchen and it wasn't confortable. Secondly everything at this hotel should be improved. Windows and doors in very poor condition, rooms weakly equipped however a bathroom was good. There is disorder around, you dont have a feeling that at the holet is cleanly. Storage rooms and washing room are next to the wellness area, gueasts see a mess inside and a staff walking with a dirty laundry. Breakfast is very poor. Generally all below the standard of hotel 3* and a website and presented offer doesn't compliance to a reality. Completely below an expectation and not worth of a price.

Great location. Nice staff. Excellent swimming pools and hot tubes. There is sauna too, but be carefull - there is a glass and stone inside so you can burn yourself and there is only hot water in the shower next to sauna. It was suprising for me. Unfortunately hotel has a great untapped potential.

Stayed in June 2022

spectacular location

Stayed in July 2022

Room was boiling with all the heating on. We turned it off except the underfloor heating as you couldn't, we went out but when we got back it was still boiling. Could not leave door open as we could not wedge it open and it kept closing. The window could not be opened as it had been nailed shut. There was no cold water from the tap and we were very dehydrated. In the morning the hot water was not working. We did not stay the 2nd night as we had a terrible night that was really uncomfortable. The website says there is a restaurant but there is not.

Stayed in April 2022

For the size of the room, the rate should have been cheaper.

What we liked: the location was amazing, right next to a river. The breakfast was good. What we didn't like: the room was a bit outdated and the bathroom was TINY - think tiny house living. I thought it was overpriced for what it was.

Stayed in June 2022

The breakfast was so good. It gave us lots of different options. The hotel is in such a beautiful location. We loved to soak in the hot tub over looking the river.

Stayed in June 2022

Older place that has nothing luxurious about it, needs facelift. Can’t justify the $475 CAD / night. Our room too hot because sauna underneath and can’t open windows because of midges. Paid $120 CAD for two tenderloin WAY overdone; got a measly 15% off even though my wife and I left the meat on our plate. Had double quality for half the price at Hotel Stracta in Hella.

polite staff. comfortable bed. good breakfast.

Stayed in June 2022

price and quality are correct but a bit of a lower price would have been fine too

nice location along the river, excellent breakfast

Stayed in April 2022

Its just not a 4 star hotel despite the price tag! The room was pretty small and ours was basically next door to reception and as the whole of the front was glazed everyone could just look in as they walked past. The restaurant was closed in the evenings, no explanation given - we thought it was maybe because there weren’t many guests staying but then in the morning it was so busy at breakfast they couldn’t cope - there was nowhere to sit and they had to start moving furniture around, then they ran out of nearly everything so we had to keep asking for things like eggs, bread, milk and coffee, which were eventually replenished but it took a while as there seemed to be one poor girl running around doing everything. The baked beans were cold but we’d asked for so many things we didn’t like to keep having to ask, nor did we want to wait 20 minutes to have fresh.

Pretty location next to the river and ideally positioned on the golden circle. Hot tubs were lovely in the evening.

Stayed in March 2022

restaurant was closed for dinner - not informed when we booked even when I stated diet requests. there is building works on site. hot tub is in very poor condition.

staff were helpful.

Stayed in April 2022

the pictures on booking are a bit misleading. f.e. the main hot pot is not existing any more

we got an upgrade. those rooms were really nice. the rest of the building is pretty basic.

Stayed in April 2022

Gem of a hotel in an unbelievably gorgeous location Staff super friendly and helpful Breakfast delicious Although restaurant not open in the evening, just a short and pleasant walk along the river into town where there are many restaurants to choose from!

Stayed in April 2022

The smell in the bathroom and the value of the room (we had standard room)

Nice hotel with good restaurant

Stayed in September 2023

Desperately needs maintenance done, the buildings look unfinished, gardens have weeds all through them. We had a gross cup full of old cigarettes still on our mouldy balcony. Pictures in the ad don’t reflect what is there, a pit of photoshopping

Hot tub and sauna were nice, good breakfast

Stayed in July 2023

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Stayed in April 2025

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Stayed in March 2025

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Stayed in December 2024

There are no comments available for this review

Stayed in February 2025

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Stayed in January 2025

There are no comments available for this review

Stayed in November 2024