Nothing. It was good.

Excellent location in the middle of town

Stayed in August 2023

it’s located right next to a bar, so was very loud at night

great shower, no sulfur smell, very pretty room and great linens, bed very comfy and nice big window you can get great airflow from

Stayed in August 2023

This is the second time we've stayed at this hotel. It's very nice, spacious, the staff is very helpful and the location is great. It's right on Laugavegur, which is a main shopping street that still manages to be charming. On a summer evening you can watch people hop-scotching and scootering round. It was much cheaper on our most recent trip because we were there in early May. At the height of the summer you can expect high prices.

Stayed in May 2023

Breakfast is not included in the room but available for 20€/person (kids included)

Very central position. Room is big and very well equipped.

Stayed in July 2023

- The excellent location and being at the heart of the city comes with extra noise. The live band next door plays every night from around 8-11. My wife complained about the noise but I went down and enjoyed the nice music 😁. - There are no ACs in most hotels in Iceland because usually they are not needed. However last week was exceptionally warm and some people might prefer an AC or a fan. My teenage kids asked for a fan and they were provided with one.

- Excellent location in the main pedestrian street in Reykjavik. - Nice and clean. - Reasonable value for money in Reykjavik - Reasonable size rooms - Public parking in the streets around the hotel - Multiple restaurants and shops around the hotel - Nice live music in the pub next door/ downstairs - I had minimal contact with the staff but they were courteous

Stayed in July 2023

Very dissapointed no roof top hot tub upon arrival, reason i booked this hotel, misleading information on hotel website. Was told on check in new owner who didn't want hot tub anymore but website not updated. I had friends staying on top floor who told me hot tub was still there but covered over so it could still have been used by guests.

Free tea, coffee, hot chocolate 24 hrs in reception was lovely, very comfortable bedding and bed, fantastic central location, room cleaned every day and cleaning staff very friendly.

Stayed in July 2023

The lighting system took some practice to figure out. The days of simple on and off switches are over. Now it’s fading to and from darkness by pressing various switches for a few seconds or pressing it hard and releasing it to turn it on or off. The bed was very comfortable. The staff were very nice. I was happy with the room.

Rooms were clean and the staff were pleasant.

Stayed in July 2023

We got a 2nd floor room. Room was much bigger than expected and had a mini-pantry which was nice. However, the room was located just next to the bar downstairs, which was blasting loud music at night. It was quite disruptive. Hope that the hotel management could control it. Would have gave a higher score otherwise.

Stayed in July 2023

Parking was had to find.

Good location.

Stayed in July 2023

No tea & coffee in the room Breakfast wasn’t great

Room Size & view

Stayed in July 2023

Nothing

Receptionist

Stayed in July 2023

Nothing

Their service at the reception

Stayed in July 2023

The staff was very helpful and friendly.

Stayed in May 2023

Slightly noisy given location close to bars on Main Street but music quietened down by 11pm so not a problem.

Central location

Stayed in July 2023

The bed was supposed to be a queen size bed when in reality it was just two 90 cm beds placed together.

Everything was great. Location and size of room.

Stayed in July 2023

It was hard to find

Location

Stayed in July 2023

On arrival there were no towels and no bed linen in our room, which is not acceptable as we pay a lot for the room. The first receptionist couldn’t do anything she said. The second one managed to find towels and bed linen - but one had a huge hole in it. We were compensated with free breakfast so, it was ok. But not a very nice welcoming. What the room also needed: - Somwhere to hang clothes and towels in the bathroom. - A kettle for making tea/coffee in the room. - A shoehorn

Great room and bathroom. Well cleaned. Good space. It’s in the city centre and many shops, restaurants and cafés around. Great to have a fridge in the room.

Stayed in July 2023

Our friends lacked bed sheets on the arrival, and the receptionist wasn’t able to get any. Which wasn’t a nice start. We also had appreciated something to hang our towels on in the bathroom. A shoehorn is also needed in a hotelroom.

Big room, big bathroom, all newly decorated. The cleaning was also very good. We also liked the balcony with the view and it’s being situated on the main street with lots of restaurants, cafés and pubs near by.

Stayed in July 2023

Being adjacent to a bar , the room was initially very noisy , but this quieted down later at night. I would like a kettle in the room instead of maybe having to go down to the lobby but good to have the option downstairs at least.

Great location, coffee in the lobby, big bed and clean living space and bathroom , it was great for a short stay.

Stayed in July 2023

Hotel was fine, Priceline sent confirmation in May to us. Hotel did not receive payment. Was very confusing situation spent a lot of time trying to figure out payment. How did Booking.com get involved with this? Ended up paying day of arrival

Stayed in July 2023

Pillows need to be switched out. They are old and lumpy.

Excellent location right in the middle of town

Stayed in July 2023

Location!!! comfortable room also!

Stayed in July 2023

No view!

This hotel is in the heart of town close to shops, bars and food. The room was spacious and staff were very helpful.

Stayed in June 2023

Nice Seaview and balcony.

Stayed in May 2023

The room did not have any kind of desk. Sink was super small. Front desk staff was not overly friendly.

The room was filled with light; coffee was available for free 24 hrs. Great shower, fridge in the room.

Stayed in June 2023