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  5. Reviews of Albergo ai Tolentini

Reviews of Albergo ai Tolentini 1 stars

Calle Amai 197/G, Santa Croce, 30135 Venice, Italy

#269 of 289 hotels in Venice

Guests' Choice

Review score

Based on 254 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.5

  • Location

    9.0

  • Facilities

    7.0

  • Staff

    7.2

  • Value for money

    7.2

  • Free WiFi

    8.3

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Showing 151 – 175

  • Reviewed: 7 July 2022

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    1. The bath room sink did not drain so I could not use. It was uncomfortable. 2. I stayed 2 nights but no house keeping. At least it would be better that they can empty the trash bin. 3. A lot of mosquitoes. I got mosquitos bite only in the hotel. There are many mosquito marks on the wall. 4. Shower room and shower hose is not that clean. 5. Refrigerator is not cool, same temperature.

    It was close to airport bus terminal. I had to take early flight and it only takes 5mins walk from hotel.

    Stayed in July 2022

  • Reviewed: 1 July 2022

    1.0
    The Mosquitoes Hell
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Super small room and bathroom and i mean very small you cannt walk 2 people at the same time in the room. Very dirty all the walls were stained with blood from mosquitoes 🦟 and because they did not have any nets we opened the window to get some fresh air and we got like 30 mosquitoes in the room. No change of towels or sheets in 4 days stay not even someone to empty the bin. The whole place was a disgrace the first night we were looking for a flight back as we could not take it.

    The position of the hotel was the only good thing otherwise nothing.

    Stayed in July 2022

  • Reviewed: 1 July 2022

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    The air conditioner in the room was leaking. We also never saw the hotel staff.

    The hotel was able to accommodate our unexpected flight issues, even though no refund was given they still saved our room.

    Stayed in June 2022

  • Reviewed: 22 June 2022

    3.0
    It's not worth the money. We would not come again
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 3 nights

    - The room is not at all suitable for three people. There is no space in the wardrobe, because it is full of pillows and there were not enough hangers. - The bathroom is far too small and there is mould!!!!! - There were an incredible number of mosquitoes and no mosquito protection at all (e.g. a fly screen on the window or something for the socket). - Air conditioning drips and the whole floor was wet (provisionally a bucket is placed next to the bed, but it does not catch all the condensation). - The TV did not work. - It is incredibly noisy from the restaurant below and from the tourists (walking along with suitcases). There is no peace until 1 am. - The room does not look lovingly decorated as I think it is not continuously renovated. One has the impression that it is only rented for money, but not for having a good time. - It is said that the reception is staffed during the day, but we did not see anyone in the three days. - There was no cleaning under the bed. There was an incredible amount of dust. - When showering, the bathroom was flooded because the shower doors let water through.

    - The location of the room is really outstanding, because it is both very central and close to the train station as well as the "harbour" to be able to take the boats. There are also many restaurants and shops nearby. - It was great that there were towels, shampoo and toilet paper. The towels were all clean and had no stains. - Communication was always flawless and fast. - It was great that there was a fridge in the room. - The WIFI worked well. - There was hot water at all times.

    Stayed in June 2022

  • Reviewed: 19 June 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    it was a little hard to find

    location was great!

    Stayed in June 2022

  • Reviewed: 14 June 2022

    5.0
    Passable
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night

    Location

    Stayed in June 2022

  • Reviewed: 13 June 2022

    1.0
    The worst experience I have ever had.
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 2 nights

    The room was dirty, there were clumps of dust under the bed and on the furniture and dead mosquito stains/blood all over the walls. The towels had disgusting stains. The air conditioning did not work, even though the listing claims to have full-service AC. Getting a hold of management was impossible, as they would not answer us or booking.com. The shower flooded the entire bathroom every time it was used and there was a mosquito infestation. Do not stay here unless you want an extra headache, mosquito bites on your entire body and face, and a free sauna from how warm the room would get. Avoid at all costs.

    nothing

    Stayed in May 2022

  • Reviewed: 8 June 2022

    9.0
    Superb
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 1 night

    TV wasn´t working

    Very clean, well located, easy check in.

    Stayed in June 2022

  • Reviewed: 5 June 2022

    3.0
    Would not recommend. Too expensive for such bad experience.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 4 nights

    The bed was extremely uncomfortable (felt the mattress springs), room was not clean (mold and dust in the bathroom).

    The location was good. A bit noisy, but OK.

    Stayed in June 2022

  • Reviewed: 5 June 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    The air dryer doesn't want properly. You can dry your hair for 30 seconds until it stops working and you need to wait a few minutes until you can use it again.

    The location was great and the room is super clean.

    Stayed in June 2022

  • Reviewed: 22 May 2022

    10
    Great little hotel in an ideal location
    • Leisure trip
    • Couple
    • Standard Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    fantastic location and great value

    Stayed in May 2022

  • Reviewed: 24 April 2022

    1.0
    Didn't like anything - beds where really hard to sleep on, not close to Venice center, and not clean
    • Business trip
    • Couple
    • Standard Triple Room
    • Stayed 5 nights

    Dirty, worst beds Iv'e ever slept on, disgusting blankets

    Nothing

    Stayed in April 2022

  • Reviewed: 18 April 2022

    2.0
    Very poor
    • Leisure trip
    • Group
    • Standard Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    rooms dirty and super small. very very uncomfortable . staff not helpful at all

    location good

    Stayed in April 2022

  • Reviewed: 12 April 2022

    5.0
    Convenient one night stay
    • Leisure trip
    • Solo traveller
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    The room was adequate, with no real features. A little noisy, could be cleaner in the corners. Expensive for what it was, having recently stayed in much more attractive and convenient accommodation for 30 euros more. You would not want to stay for long.

    Convenient for one night between the station and piazzale roma

    Stayed in April 2022

  • Reviewed: 6 October 2023

    7.0
    Grateful for reasonable accommodation in such a wonderful place!
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    No TV reception - no channels. Was told it is not part of the service. Not a big deal in this wonderful city as we were out most of the time, but just wanted to relax with TV at the end of the day. Shower head was slimy and scattering water.

    Reasonable price in a great location in the best city in Europe.

    Stayed in October 2023

  • Reviewed: 2 October 2023

    8.0
    This is one of Venice’s unique stays in a great location.
    • Leisure trip
    • Couple
    • Standard Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Aircon was a bit noisy and a previous guest set the alarm on the tv to come on 1:30AM, now this is no fault of the residence just an annoying human.

    Great location in Venice and the directions to get to the room was spot on. Bed was comfortable and there was ample pillows, exactly what I like.

    Stayed in October 2023

  • Reviewed: 21 August 2023

    8.0
    It was very pleasant
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The cleanliness can be improved

    Location, réponse and flexibility

    Stayed in August 2023

  • Reviewed: 12 July 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    uncomfortable beds. there is no luggage storage available.

    location was perfect for us, 5 min walk to piazzale Roma.

    Stayed in July 2022

  • Reviewed: 23 September 2024

    3.0
    Poor
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    No warm water!!

    Location was good

    Stayed in September 2024

  • Reviewed: 14 October 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night

    There are no comments available for this review

    Stayed in October 2024

  • Reviewed: 21 September 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Standard Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in September 2024

  • Reviewed: 30 August 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2024

  • Reviewed: 30 July 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2024

  • Reviewed: 9 July 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2024

  • Reviewed: 29 June 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2024

Showing 151 – 175

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