Keep the A/C on for guests comfort

The staff was wonderful. Great location. Rooms are small, but beautiful building.

Stayed in October 2022

Finding hotel when arriving by car difficult as not well sign posted - parking difficult Noisy bar/club next door made for bad night at weekend

great location , easy access to cafes and restaurants beautiful building

Stayed in October 2022

Breakfast is decent but not exceptional.

there are only 7 rooms in this magnificent high ceiling Palazzo. Fantastic location. very comfortable.

Stayed in October 2022

Nothing

Fantastic staff. Restaurant and bar were great.

Stayed in October 2022

nothing

great room and great staff

Stayed in September 2022

friendly staff

Stayed in August 2022

Albergo Capello was ideal for our four-day stay in Ravenna. It’s central location enabled us to visit most of Ravenna’s beautiful sights on foot, and there was the added bonus of parking, as we travelled by car. The hotel has lots of character; the room was very airy and spacious. The staff were very friendly and helpful. We look forward to coming back again!

Stayed in August 2022

location comfort price

Stayed in August 2022

The location of Albergo Cappello is perfect, right in Ravenna's historic center and within a few minutes' walk of Ravenna's historic sites that include a number of sites of Byzantine mosaics, plus the tomb and a museum dedicated to Dante Alighieri. Also, there are plenty of shops and eateries nearby. Regarding food, the price of the hotel room included a delicious breakfast. We also opted to eat dinner at the hotel's restaurant, and the food was excellent. Each member of the staff we encountered was very pleasant and helpful. Secure parking is located a 2 or 3-minute walk from the hotel, which was very convenient.

Stayed in August 2022

Very close to centre and attractions

Stayed in July 2022

LIFT RENOVATIONS.... had to use stairs with bags although help was offered.

DORA is sooo helpful and charming. the location is perfect

Stayed in July 2022

spotless, really spacious and amazing location

Stayed in July 2022

The in house restaurant wasn’t open on the day we were there. Parking was further than we’d like and he charged us 30€ instead of 20€ as advertised.

Staff was super helpful and the room was lovely. Location was great.

Stayed in May 2022

Lovely historic hotel in a fab location . Very friendly and helpful staff . Very comfortable and good breakfast

Stayed in May 2022

great central location. clean and comfortable. friendly and helpful staff

Stayed in May 2022

Very dark hallway in reception. This part needs to be modernized and well lit. the staff were very inviting and friendly but the reception area was not.

Location and room was very comfortable.

Stayed in April 2022

Band playing loud music downstairs in the restaurant until midnight.

Great location, good breakfast, beautiful room

Stayed in November 2024

The room AC couldn't keep up with the heat, needed re-gassing

Decor was brilliant

Stayed in July 2024

Breakfast arrangements. The experience was very different on 2 mornings. The older lady with dark hair was efficient and happy in her work. Everything and more we had to pre-order was ready for us. The young lady (from reception and restaurant) obviously didn't want to be there. We had to ask for cereal, then a bowl, then a spoon, then some milk. Milk was not enough for 2 bowls of cereal and tea. Parking arrangements were awkward. Not enough power points in the room. We had to boil the kettle in the bathroom. Not very safe!

The central location. The restaurant. The room was comfortable.

Stayed in July 2024

After taking the elevator, we still had to carry luggage up a flight of stairs. Just too much

Location. Close to train station

Stayed in June 2024

Street noise from time to time.

Service and staff friendliness

Stayed in September 2023

Air conditioning was below American standards.

Staff friendly and helpful.

Stayed in June 2023

The hotel was dimly lit, and had old fashioned, dark wallpaper. We found this a bit depressing. The sofa in our suite was old and sank towards its centre, most uncomfortable. The breakfast was interrrupted by large bags of washing, and a huge laundry trolley, being dragged through the tables. The breakfast was very limited and dull. We were offered scrambled eggs, two kinds of bread, and 3 types of cereals in packets. Fruit juice was offered but did not always appear without a reminder. Fruit consisted of apples and some very hard plums, quite inedible. Getting our room cleaned was somewhat hit and miss. It seemed a low priority, compared to preparing rooms for new people.

Staff were very pleasant, friendly and helpful. The hotel was centrally placed in the old centre. Some aspects of the hotel were attractive e.g. the very high, decorated ceilings and the vast collection of art books. On the two occasions we had an evening meal, the food was very good.

Stayed in September 2022

AC unit didn’t work well

Centrally located, friendly and attentive staff, great breakfast

Stayed in September 2022

I liked everything. Perhaps a member of staff could be better trained in English to deal with issues that come up - like the national train strike during my stay.

Exciting street location right next to the closed market and just up the street from the main square. Beautiful room with ceiling frescoes. Careful historic preservation.

Stayed in November 2023