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Reviews of Albergo Firenze 3 stars

Piazza Volta 16, 22100 Como, Italy

#21 of 38 hotels in Como

Guests' Choice

Review score

Based on 1415 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.8

  • Location

    9.7

  • Facilities

    8.3

  • Staff

    9.1

  • Value for money

    8.5

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 9 April 2025

    8.0
    Central location to lake and train station
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    We enjoyed the property - small but quant. A lovely breakfast. Lighting in the room could have been better was our only complaint.

    Stayed in April 2025

  • Reviewed: 8 April 2025

    10
    A gorgeous location
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    A memorable three nights. This well priced and very pleasant hotel is right in the centre of a historic square, lined with flowering trees. Shops and restaurants everywhere! Excellent breakfast and professional, multi lingual welcoming staff at the front desk and the breakfast restaurant. Walking distance to the ferry ports is a huge plus ➕

    Stayed in April 2025

  • Reviewed: 8 April 2025

    10
    Best choice
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Staff is very friendly and helpful. The location is incredible, full with restaurants, just in the center and near to everything. Room was very clean and big, bed also very big, good temperature in the room. Breakfast also is delicious and with a lot of options. Will be back for sure. The location is a good choise for relaxation, partying or a lot of walking activity.

    Stayed in April 2025

  • Reviewed: 7 April 2025

    8.0
    Nice view
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom was small. The shower was small and without a curtain and water sprayed everywhere. It was a now common remodeled 3 star hotel. There was no shampoo or conditioner. Luckily we prepared.

    It was in a good location, we had a nice few of the square. Beds were comfy.

    Stayed in March 2025

  • Reviewed: 5 April 2025

    10
    Great vacation
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    The sofa beds for the kids weren't very comfortable. It was OK for 2 nights. Not enough sockets for charging phones or connecting laptops.

    The location is great. Room was spacious. It was also very quiet. The bathroom/shower was spacious too. Nice breakfast too. The coffee is made per request so it's better than the automatic machines. The staff was very kind and helpful.

    Stayed in April 2025

  • Reviewed: 4 April 2025

    10
    Wonderful!
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    *Very cozy and nice place *Clean and comfortable rooms *Kind personnel *Delicious breakfasts *Located in the heart of the city *Surrounded by various restaurants *Close to the bus and train stations

    Stayed in April 2025

  • Reviewed: 2 April 2025

    7.0
    Nice location and team but 3*...
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Small things... reception on first floor, noisy from 0700. Room was clean, but room has a lack of electricity sockets especially at desk - had to unplug the fridge....

    Stayed in April 2025

  • Reviewed: 2 April 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Perfect location close to the lake. Enjoyed the balcony overlooking the central square. Excellent breakfast, too.

    Stayed in April 2025

  • Reviewed: 2 April 2025

    8.0
    Perfect location & staff were so nice!
    • Leisure trip
    • Family with young children
    • Superior Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    A little bit noise during the night.but i understand that doesn’t really bother us.

    Location is perfect,restaurant nearby is all good,staff were so nice & very helpful.

    Stayed in March 2025

  • Reviewed: 1 April 2025

    9.0
    Fantastic value for money and great location
    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 2 nights

    The AC seemed to work strangely whereby it blew out warm air before I realised it was switched off (it was March tbf) but did mean was too hot at night

    The breakfast was excellent as well as the check in experience, view from room and all round location and guidance we were provided with

    Stayed in March 2025

  • Reviewed: 28 March 2025

    9.0
    The best choice in como city. Really value for money
    • Leisure trip
    • Family with young children
    • Double or Twin Room - Attic
    • Stayed 2 nights

    Perfect location, very good breakfast

    Stayed in March 2025

  • Reviewed: 26 March 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    It was very clean, good location and very friendly staff

    Stayed in March 2025

  • Reviewed: 26 March 2025

    10
    Exceptional
    • People with friends
    • Superior Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Very good location, clean room, excelent service on reception

    Stayed in March 2025

  • Reviewed: 25 March 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Triple Room
    • Stayed 3 nights

    Location, location, location! I have to admit, I was a bit worried about booking a hotel in Como instead of Varenna or Bellagio, thinking those were the main spots people visit Lake Como for. But at the same time, I wanted to be somewhere central, with easy access to taxis, food, and everything around me. Wow! Not only was I surrounded by amazing shops, but the plaza in front of the hotel was absolutely magical—such a great vibe and energy! There were fantastic restaurants, gelato spots, souvenir shops, and it was just a short walk to the ferry. The hotel itself was beautiful and spotless, with a refrigerator stocked with complimentary still and sparkling water at all times. The staff was top-notch, including the lovely lady who took care of our room—she was so sweet and helpful! If you’re hesitating, just go ahead and book it—you won’t regret it!

    Stayed in March 2025

  • Reviewed: 24 March 2025

    10
    Exceptional
    • Family with young children
    • Superior Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Location

    Staff was very friendly

    Stayed in March 2025

  • Reviewed: 22 March 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Really great location, so close to the lake! My room was facing out onto the square which can be quite noisy but the windows were great for soundproofing so it wasn’t an issue at all. The room was also really spacious and comfortable and the staff are really helpful and friendly!

    Stayed in March 2025

  • Reviewed: 22 March 2025

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Double or Twin Room - Attic
    • Stayed 1 night
    • Submitted via mobile

    The hotel was at ideal location and the room was spacious and very clean. Staff were very friendly and helpful

    Stayed in March 2025

  • Reviewed: 18 March 2025

    9.0
    Perfect position
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The position is perfect , the staff so kind and professional, very quiet room even if you are in center but you can have a relax night .

    Stayed in March 2025

  • Reviewed: 16 March 2025

    8.0
    A pleasant stay at Como
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The hotel feels very old. We had a flickering light near the bathroom, and they simply removed it, while the other one kept flickering. In terms of cleanliness, the hotel could also improve.

    We really enjoyed our stay at the hotel. The room was very spacious. The location was excellent. The breakfast was varied and delicious. The hotel had a boutique and intimate feel, which was very nice.

    Stayed in March 2025

  • Reviewed: 14 March 2025

    9.0
    Fantastic location for exploring Como
    • Leisure trip
    • Group
    • Double Room with Small Double Bed
    • Stayed 2 nights
    • Submitted via mobile

    Fantastic location , staff very helpful , room good quality

    Stayed in March 2025

  • Reviewed: 14 March 2025

    10
    Had a great time, really enjoyed the stay, location and friendly staff were the highlights.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    Location was excellent, right on one of the main squares full of restaurants/shops/lake. Breakfast overlooked the square!

    Stayed in March 2025

  • Reviewed: 12 March 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Great location and prices. Bedroom and bathroom were spacious and comfortable

    Stayed in March 2025

  • Reviewed: 12 March 2025

    7.0
    The hotel is normal, but the manager is just terrible.
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night

    The horrible manager at the reception simply ignored all requests. There is simply no parking near the hotel. The manager said that the problem with parking is the resident's problem. He said that he lives here, but I do not - so it is only my problem where to leave my car. At any requests for help, he began to wave his hands and mock. The hotel is normal, but the manager is just terrible.

    The horrible manager at the reception simply ignored all requests. There is simply no parking near the hotel. The manager said that the problem with parking is the resident's problem. He said that he lives here, but I do not - so it is only my problem where to leave my car. At any requests for help, he began to wave his hands and mock. The hotel is normal, but the manager is just terrible.

    Stayed in March 2025

  • Reviewed: 11 March 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Charming and comfortable! We loved staying here and will come back again!

    Stayed in March 2025

Showing 1 – 25

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