Piazza Cavour 5, 23037 Tirano, Italy
#5 of 14 hotels in Tirano
Guests' ChoiceBased on 255 hotel reviews
8.7Cleanliness
9.1
Comfort
8.8
Location
9.4
Facilities
8.4
Staff
9.2
Value for money
8.9
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 13 October 2023
Pam
United KingdomOn arrival receptionist on phone and had to wait 10 minutesd to check in . Not good first impression
Breakfast was very good and friendly staff
Stayed in October 2023
Reviewed: 10 October 2023
Constanza
IrelandThey let me do an early check in at my arrival. Staff was nice and breakfast was excellent
Stayed in October 2023
Reviewed: 4 October 2023
Susan
United KingdomI could hear the people in the next room but that didn’t disturb me once I had gone to sleep.
The staff were excellent and made me feel very welcome. The shower was very good. The location was great - about 5 minutes walk from the station. It is a budget hotel but it included breakfast which was nice.
Stayed in October 2023
Reviewed: 1 October 2023
Ann
AustraliaThere wasn’t anything
The location was excellent. Good breakfast in the morning served by a very helpful and friendly lady :) . Very clean.
Stayed in September 2023
Reviewed: 28 September 2023
Peter
United KingdomGood location comfortable room and excellent service
Stayed in September 2023
Reviewed: 26 September 2023
Pock
United KingdomExcellent accommodation in a great location in the centre of Tirano, less than 10 minute walk from station. Very friendly staff, a very decent continental style breakfast. Room was very comfortable and roomy.
Stayed in September 2023
Reviewed: 25 September 2023
Rick
United KingdomCan't complain about anything
Basic, yet very homely accommodation near the Palazzo. It's a great location and reasonably priced.
Stayed in September 2023
Reviewed: 23 September 2023
Robds
CanadaBreakfast was great...coffee, tea, juice plus cheese, salami, fresh fruit and brioche. All delicious and served with a smile. Location is very central. Lots of tourism information available for our use
Stayed in September 2023
Reviewed: 21 September 2023
Rhandy
Philippinesstaff were very welcoming and attentive. really appreciated their assistance and help. the property in general was clean and tidy. it’s worth staying here comfortably.
Stayed in September 2023
Reviewed: 17 September 2023
Oscar
DenmarkIt was quite noisy, and the bed was very small.
Nice place 5 minutes walk from the train station. Stayed there one night after arriving by the Bernina express. Good value for money.
Stayed in September 2023
Reviewed: 14 September 2023
Grouty
United KingdomThe only small criticism is no lift, but the manager carried our luggage up to the rooms for us.
Clean and tidy. Decent shower. Great value for money and good location
Stayed in September 2023
Reviewed: 12 September 2023
Andre
United StatesThis is authentic Italy. Simple, spotless room. The staff were all very friendly and helpful. Breakfast was well appointed. We felt like we were staying in a home, not a hotel. Very comfortable.
Stayed in September 2023
Reviewed: 8 September 2023
Richard
United KingdomThe two idiot women in room No:2 who kept me awake all night with loud TV and never ending shouted conversation. Deafening.
Excellent dinner. Staff were great. Wonderful location round the corner from the Bernina Express station. Local shops and cafes next door.
Stayed in September 2023
Reviewed: 30 August 2023
Frances
AustraliaIt is always nice to have tea/coffee making facilities but minor problem.
Family run and friendly, the staff were very helpful when I had a transport problem. Cheap wine and a good Continental breakfast too. Room big enough and shower good. It’s old fashioned in decor, which I like and location close to the station is handy,
Stayed in August 2023
Reviewed: 29 August 2023
Giovanna
United KingdomThe location was great and the staff were friendly.
Stayed in August 2023
Reviewed: 23 August 2023
Dejv
Czech RepublicNo AC so it was quite hot in the room during the night. Air freshener is provided, but you have to turn it on like every 20 minutes or so. Otherwise it will stop working.
Very nice staff, location close to everything, cozy room, good breakfast.
Stayed in August 2023
Reviewed: 18 August 2023
Sara
SwedenOnly that there was no AC and in July that would really have helped, in order to sleep well.
Close to the station, beautiful view, super friendly and helpful staff, breakfast included.
Stayed in July 2023
Reviewed: 15 July 2023
Maria
BrazilRoberto's attention explaining and helping us with everything we need. The whole team was very helpful, the location was perfect, I highly recommend it!
Stayed in July 2023
Reviewed: 25 June 2023
Bartek-pl
PolandFirst of all, the advantage of the hotel is a great family atmosphere. We thank the staff for their care and kindness. The hotel is located in the very center, two steps from the restaurant and a 10-minute walk from the Bernina Express station. I recommend.
Stayed in June 2023
Reviewed: 19 June 2023
Atanas
BulgariaThis property is located near the old part of Tiranno. We were in room 9 which had a terrace and a mountain view. It takes about 15 minutes to get to the train station, which is convenient for those traveling with the Bernina Express. Breakfast is included. The host was kind and gave us additional information about Tiranno and the Bernina Express train.
Stayed in June 2023
Reviewed: 16 June 2023
Deborah
United Statesbreakfast offerings were a little lean - but the price was great so not a big deal. They were so nice it just didn't matter :-)
DOn't expect the Ritz Carlton - the room was very basic - but it met our needs. Where this hotel beats others is on the level of support from the staff/team. When we checked in - they asked about our plans and gave us great tips for taking the train to St Moritz and where to stop along the way. They also gave us excellent tips on restaurants etc. I can't emphasize enough how great the staff there was - every person we spoke with went out of their way to be helpful - It was such a positive experience - we would definitely stay there again. the location was great for us - there are some great restaurants near there and it is short walk to the train station etc.
Stayed in June 2023
Reviewed: 15 June 2023
Wolf__
Switzerlandnoisy stairs
we were lucky with a top floor and views away from the street good value for money
Stayed in June 2023
Reviewed: 13 June 2023
Hannaems
FinlandClean and spacious enough for one night before heading Bernina Express. Breakfast was nice with coffee, croissant, yoghurt and bread.
Stayed in June 2023
Reviewed: 12 June 2023
Irene
AustraliaNo internet in Tirano because of weather conditions made it difficult to find without Google maps
The service was fantastic..this is a family owned hotel the host makes you feel comfortable.
Stayed in June 2023
Gmunden, Austria
Söll, Austria
Świnoujście, Poland
Cebu City, Philippines
Danby, USA
Jistebnice, Czech Republic
Ko Lanta, Thailand
Lucca, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content