Great hotel that gives you a small taste of Italian silent luxury feeling. In general, there were no issues and you can also have a look at the Siena stadium which is behind the hotel which was a bonus for me.

Stayed in March 2025

It was all good!

The hotel could not be closer to the city center without being in it. The property is lovely and spacious, with a delicious breakfast and helpful staff.

Stayed in March 2025

WiFi was not working properly

Stayed in March 2025

Location and the staff and the style of the hotel.

Stayed in March 2025

No lift

Location was great and the gentleman at reception was lovely. I didn’t catch his name unfortunately but he helped with my luggage as there are no lifts, then he also helped me over to a cab with my bags. Thank you! The rooms are spacious and clean and the windows open out which was nice. Walking distance to everything. Breakfast was delicious and so many options! Thank you for a great stay.

Stayed in March 2025

Lovely hotel in a very convenient location in the heart of Siena, short walk from main attractions. The hotel has a beautiful decoration and the room and bathroom looked as recently renovated. Extraordinary friendly staff ready to assist in every way. Nice restaurant and breakfast served there as well. No elevator in the hotel but the staff assisted me with my luggage up & down the room

Stayed in March 2025

I was new to bringing groups to Italy, so something written on the website about pullman access and procedure would be helpful.

The front desk staff was exceptionally helpful. The location was astoundingly beautiful.

Stayed in March 2025

Wi-Fi is not working well

Stayed in March 2025

There were no bad points.

Friendly and helpful staff who gave advice and assistance in every way possible.

Stayed in February 2025

Great option for larger groups!

Stayed in March 2025

The hotel is really lovely. It is a stone's throw from the center, well-maintained and with friendly staff. I was impressed with my room. It looked even better than in the photos. The bed was comfortable, and my room was quiet at night due to its garden orientation. Continental breakfast was offered, and I enjoyed it. Every member of the staff I encountered was friendly and charming. I would happily stay there again.

Stayed in February 2025

8 min from the Duomo, great location. The room is quiet and clean. Nice staff.

Stayed in February 2025

Nothing to dislike but maybe a kettle with a coffee and tea making tray would make the room even better

This hotel is perfect for visiting Siena, the location could not be better for walking Siena . The staff are very helpful and and have he answers to all your questions, where to go , what to see, where to eat etc etc The double room was small and comfortable , exceptionally clean with marble bathroom . Breakfast super with a selection of fruit , pastries, cereals, cheese , eggs and more . The whole stay 2 nights were very enjoyable and would recommend others to stay at Chiusarelli to add to your fabulous Siena experience and great value !

Stayed in January 2025

The staff were exceptional, so friendly and helpful.

Stayed in December 2024

A captivating facade, with towering palm trees is just an introduction to a palace-like interior. A fantastic choice of food at breakfast!

Stayed in December 2024

Non

Everything in this hotel was perfect 01.Clean, smill of bed sheet was amazing 02. very good housekeeping system 03. location easy to approch to everything 04.Staff were the best I have experienced in italy, they helped in everything, my special thanks to Lorenzo , Marco & barbara. They made my stay comftable , and they also gave me breakfast to go as I was leaving siena early in the morning. 05. Price , it worth 06. Nice interior

Stayed in December 2024

Everything was good actually, so no complaints.

The property is great, as always, very well located, with nice staff and comfortable rooms.

Stayed in October 2024

The three steps from the bed floor to the bathroom.

Stayed in December 2024

Hairdryer takes forever to dry your hair.

Walking distance to all the beautiful sights in Siena, very comfortable room and large room, well sized bathroom as well, staff always ready to help, the building itself is beautiful, well mantained and feels like Tuscany inside because of the murals and furniture. Good breakfast, variety of choices and lovely presentation.

Stayed in December 2024

None. I have no parking but Lorenzo told me about a free public parking no far away

Comfortable, quietness, fantastic toscane decoration, friendly recepcionist, specially Lorenzo, very close to city center. Splendid building with cozy terrace. Wonderful saloon for having breakfast.

Stayed in November 2024

Great! Close to city center. Clean and cosy

Stayed in December 2024

Location was excellent. Staff were great. Loved every about it.

Stayed in November 2024

N/A

Great staff at a charming old-world hotel with all the necessary comforts. Great option inside the historic walled tuscan city of Siena. Highly recommend.

Stayed in November 2024

Not the hotels fault, but their position on the edge of the Environmental zone makes it very difficult to get there with a non electric car without getting a big fine for driving in the zone. The hotel sent us driving instructions but we were unable to follow them (our fault) and we ended up in the environmental area between 2 busses. Waiting now for the €5-600 fine! Siena definitly need to redo their signage and even change the colour of the tarmac leading into the zone to warn non Italien drivers. the hotel could even add a large scale map to their arrival info as Google maps does nlt show the zones.

Good location, literally accross the street from the central pedestrian area. nice quiet hotel with perfectly professional and friendly staff. Not a new hotel , but a well kept one. Nice private garage for 6 cars under the hotel - book in advance!

Stayed in November 2024