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Reviews of Hotel Alex 3 stars

Via Baccio Da Montelupo18/20, 50149 Florence, Italy

#301 of 382 hotels in Florence

Guests' Choice

Review score

Based on 232 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.1

  • Location

    7.9

  • Facilities

    7.8

  • Staff

    8.8

  • Value for money

    7.9

  • Free WiFi

    7.9

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Showing 76 – 100

  • Reviewed: 22 June 2024

    10
    We would stay there next time
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    -

    It was close to the tram line, easy to go to center The room was clean and spacious, people were helpful

    Stayed in June 2024

  • Reviewed: 12 June 2024

    10
    Amazing stay and would happily stay again!
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 4 nights

    The elevator can be a bit small for some, it can fit one person and a large suitcase or three people at a time. This is to be expected though.

    The view from our rooms was amazing, you could go out to your balcony and appreciate Florence. The breakfast was delicious and fresh every morning and consisted of a variety of fresh pastries, savory meats and cheeses, eggs, cereals, and had a selection of coffee and juices. We especially loved the staff who provided amazing service from housekeeping, kitchen, and front desk! The bathrooms and rooms are nice and big and will be cleaned and made up by housekeeping daily if you do not hang up the 'Do not disturb' sign.

    Stayed in June 2024

  • Reviewed: 9 June 2024

    10
    Everyone was friendly here. And it's just a short walk to the tram stop to take you into Centro.
    • Leisure trip
    • Group
    • Quadruple Room
    • Stayed 10 nights

    It was all splendid. I'm returning in October (to the same room) and bringing my husband with me this time.

    Stayed in May 2024

  • Reviewed: 2 June 2024

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 3 nights

    The room needs a lot of repairs, uncomfortable to sleep and the toilet ans shower are not safe. The breakfast very poor and personal with limit knowledge about the preparation of some things.

    location

    Stayed in May 2024

  • Reviewed: 25 May 2024

    10
    this was the best place out of the three stayed at in Italy.
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 2 nights

    If it was closer to town

    beautiful, large room. Would book it again and recommend it for visitors. It was close to bus and train station so very convenient.

    Stayed in May 2024

  • Reviewed: 16 May 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 2 nights

    The parking space is very limited. Also if you don't have a car is very far away from the center. The zone looks safe. The furniture feels and it is old

    It has a good location if you arrive by car. It also has a restarant at the bottom of the restaurant. The breakfast is good and it is included. The coffee in the breakfast is very good.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    6.0
    Honest place to explore Florence
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights

    It was pretty far from the center (but I knew it in advance so not really their fault). Parking was hard to find and the parking of the hotel was not included in the fee (this was not disclaimed in advance!). The room was basic, clean but not really well kept, with several signs on walls and furniture. There were many mosquitos both in the room and in the common areas.

    The breakfast was good and it was easy to reach the hotel by public transposrtation or by car. Il personale è sempre stato disponibile e gentile.

    Stayed in April 2024

  • Reviewed: 4 May 2024

    6.0
    Pleasant
    • Leisure trip
    • People with friends
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    We booked room with parking, but when we arrived we were told that parking is full so we had to search for a place on the street. TV in the room was old and without smart tv.

    Good location, 30 mins to city center on tram

    Stayed in May 2024

  • Reviewed: 3 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Everything

    Excellent staff and highly recommended

    Stayed in April 2024

  • Reviewed: 30 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Everything is ok.

    Great hosts and team,, always ready to help with advices and information on how to spend wonderful time in Florence. Hotel has it's own parking. Breakfast is good, coffee even better. Rooms are clean and tidy. The hotel is very good located- although outside old city, very good connected- you can reach Old city very easy and fast. I would gladly recommend this hotel to my friends and family.

    Stayed in March 2024

  • Reviewed: 23 March 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    N/a

    Courtesy of the staff.

    Stayed in February 2024

  • Reviewed: 31 December 2023

    6.0
    We stayed!
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    We payed for the room online, but when we left we were asked to pay an additional city tax. Also we had a phone call to the hotel, and we were told that the 20€ for the dog would not be paid if there were no damages, but we finally did pay also. Change your policy and let people pay everything on booking.com!!!

    Τιποτα

    Stayed in December 2023

  • Reviewed: 23 November 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night

    the breakfast was good for the price. it was a good experience because it has a nice location ( not near of center of firenze but near of station). good choice, i recommend if you want a good price and quality.

    Stayed in November 2023

  • Reviewed: 7 October 2023

    5.0
    Thank you
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    N/a

    Thank you. Coffee was very good.

    Stayed in October 2023

  • Reviewed: 4 October 2023

    3.0
    Staff brilliant, locations, room disappointing!
    • Leisure trip
    • Couple
    • Quadruple Room
    • Stayed 3 nights
    • Submitted via mobile

    We stayed in the triple room and The standard of the room was not acceptable… in serious need of redecoration! We left a day early!

    The staff were brilliant, very accommodating. The breakfast was acceptable. The bed was comfy.

    Stayed in September 2023

  • Reviewed: 4 October 2023

    5.0
    Clean but needs updating
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 4 nights
    • Submitted via mobile

    Very dated hotel, pictures and reviews a little mis-leading.

    Great staff and location. Just 20 mins via tram into Florence.

    Stayed in September 2023

  • Reviewed: 23 September 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    All was perfect

    It was a perfect and enjoyable stay in the heart of Florence. When I say the heart I mean the area where modern Florentine people live. We had a chance not only to enjoy the historical architecture of the city but also to see how people live today. The tram T1 is pretty cheap and take you to city centre in 15 min The Hotel's staff met us with the greatest welcome and warmth. The room was spacious, clean; beds were comfortable. We had cleaning every day and fresh towels were provided along with toiletries. Breakfast was included. It was like a dream: fresh artisan coffee, pastries, cold cuts and fruit selection. The bar is open all day as well as the restaurant where the professional chief serves artisan fresh fish and meat. Definitely worth trying! Especially because there are no tourists and only Italian families around having dinner or celebrating special occasions. Highly recommended

    Stayed in September 2023

  • Reviewed: 12 September 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    location bus was very far

    room was clean was big breakfast was really good and the stuff was very kind

    Stayed in September 2023

  • Reviewed: 7 September 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    The room ,breakfast and restaurant:)

    Stayed in September 2023

  • Reviewed: 3 September 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    On breakfast people often smoke front of the door and we smell it inside while we were eating.

    Location, comfort, breakfast

    Stayed in September 2023

  • Reviewed: 16 August 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    quiet area, accessible to find, room spacious, clean, arranged. tasty breakfast, coffee, only good before visiting the city.

    Stayed in August 2023

  • Reviewed: 15 August 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Very nice hotel/room. The breakfast was great also the personal! I recommend this hotel a Lot! Also the position of the hotel was great, the tramway was near and bus too.

    Stayed in August 2023

  • Reviewed: 12 August 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Fantastic hotel,very comfort. The staff fantastic too. Clear and quite room. The parking fantastic, safe, private with close door for my moto.

    Stayed in August 2023

  • Reviewed: 6 August 2023

    2.0
    Doesn't worth the money, not a three stat hotel
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Poor quality and very old facility, the walls and doors are thin as paper, you can hear every little noise in the building. It's not worth the money, the breakfast doesn't compensate. Parking was not provided. The room was dirty and ugly, I'm sorry to say, but I expect better state from a 3 star hotel.

    Stayed in August 2023

  • Reviewed: 12 June 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 2 nights

    Breakfast was fair. The bed comforters were really old.

    . The room was clean and spacious Location was decent since it was located right next to the public transportation which drops you off at the main touristic area.

    Stayed in June 2023

Showing 76 – 100

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