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Reviews of Alexander hostel

Via Carriera Grande 32, Naples Historical Centre, 80137 Naples, Italy

#195 of 196 hotels in Naples

Guests' Choice

Review score

Based on 689 hostel reviews

4.9

Score breakdown

  • Cleanliness

    5.6

  • Comfort

    5.5

  • Location

    6.8

  • Facilities

    5.1

  • Staff

    6.6

  • Value for money

    6.6

  • Free WiFi

    7.6

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Showing 376 – 400

  • Reviewed: 18 June 2022

    7.0
    Good
    • Leisure trip
    • People with friends
    • Standard Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The hostel was a bit loud, but only due to busy period.

    Staff were friendly and the place was clean.

    Stayed in June 2022

  • Reviewed: 10 June 2022

    9.0
    Exactly what you pay for. Value = service. Bed was very clean and it wasn’t uncomfortable even tho i slept on top bunk.
    • Leisure trip
    • Family with young children
    • Single Bed in Male Dormitory Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    thought it was male female separately. but in midnight they put a guy in our otherwise girly room

    Responding fast, helpful staff, clean bed, location

    Stayed in June 2022

  • Reviewed: 5 June 2022

    1.0
    Very poor
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Female Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    They dont answer questions and it's loud and smells like pee.

    Stayed in June 2022

  • Reviewed: 4 June 2022

    2.0
    Very poor
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Female Dormitory Room
    • Stayed 1 night

    It was written in confirmation "• Socket near the bed •". But it wasn't!!! Only in the kitchen and I should seat and wait for hours. And they have taken 2,5 euro city tax instead of 2 by law

    Stayed in June 2022

  • Reviewed: 2 June 2022

    3.0
    Poor
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    The water in the shower was cold, the bathroom extremely dirty. The beds were very unstable and only one ladder for 3 upper beds. It was really loud due to the street outside.

    The location is good and the welcoming was kind.

    Stayed in May 2022

  • Reviewed: 1 June 2022

    1.0
    Being in this place ruined my holidays
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 7 nights

    The WORST hostel experience! Even if it's cheap it's not worth your shattered nerves. When you book a place you expect at least to have a bed for yourself and the opportunity to use the bathroom. In Alexander Hostel you don't get any of them. First of all you should be very careful with your personal belongings. Hostel staff move them when you are out and I've lost my jewelry this way. When you try to report problem to the owner the only way to communicate is whatsapp but he doesn't reply (and he is never in the hostel). There are two women that work there. First is called Felicita and she is completely lost all the time. She doesn't speak English neither Italian. She acts really weird all the time. Next one is called Sara and she was nice at the beginnig but she shouted on me when I tried to use the shower. It's not easy because there is only one bathroom for the whole hostel and both shower, toilette and sink are in the same room. It means that you need to be very patient even if you just need to pee or wash your hands. There is no light in the bathroom so for example Felicita pees with the door open instead of fix this problem. There is only very cold water. When you try to take a shower after one minute Felicita and Sara start to bang the door and scream at you. Sometimes they do the overbooking. One night I wasn't able to sleep because next to me there was a discussion about the bed reserved for two different girls. Felicita was entering to the room many times this night and she looked into the beds that were occupied trying to find the free one. It was in the middle of the night, she was doing a lot of noise and leaving the light inside. The door to the female dorm are broken and it makes a lot of noise each time. Actually everything is broken, dirty and really disgusting there.

    Stayed in May 2022

  • Reviewed: 29 May 2022

    2.0
    I couldn’t wait to leave this place
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    I have been traveling for 5 months and I have been in so many alright hostels, but omg this one is the worst. First of all, the area is sketchy and not safe. The hostel is on the 6th floor and you need 5 cents for the elevator. There were two bathrooms (one for men and one for women) for over 15 people. They are SO dirty with no hot water. There is no fan, the window was open which means mosquito’s bites all over your body (seriously they’re vicious), not necessarily their fault but just so you know. There was no outlets in the room, so you had to charge your phone in the kitchen. I also saw some bugs in my bed and on the wall, and I wasn’t sure if they’re bedbugs since I got bitten all over. Now let me tell you the worst of all, I booked a room in a 6 beds female dormitory, but there was a 7th bed for apparently the night worker? Who lived there and all of her stuff was in the room. She kept the door open all day/night, and she snored like an ANIMAL so loudly all night AND morning. We simply could not sleep, it was so awful. She moved people’s stuff and just threw them around. The phone was ringing at 3am sometimes and the location in itself is just noisy. It is also far away from the center or “touristy” areas. Save your money because I was in a hurry and didn’t check the ratings, but whatever it is, DO NOT STAY HERE. You can spend the same amount at a far better place.

    The day shift worker was very nice and friendly and the location was very close to the station.

    Stayed in May 2022

  • Reviewed: 24 May 2022

    1.0
    Very poor
    • Solo traveller
    • Bunk Bed in Female Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    Unclean Unhelpful Horrible experience

    Nothing

    Stayed in May 2022

  • Reviewed: 13 May 2022

    8.0
    Napoli
    • Leisure trip
    • Solo traveller
    • Single Bed in Male Dormitory Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    The beds make a lot of noise during the sleep

    Friendly staff, almost clean

    Stayed in May 2022

  • Reviewed: 10 May 2022

    2.0
    couldn’t wait to get out
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Female Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    everything

    Don’t. Just don’t. Avoid at all cost

    Stayed in May 2022

  • Reviewed: 10 May 2022

    3.0
    Go on your way even if it's cheap!!!
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Female Dormitory Room
    • Stayed 2 nights

    Dilapidated hostel, even if it's cheap. The host is not always at the hostel during the arriving hours. 2 TINY bathrooms (1 male, 1 female) for at least 20 beds. Sometimes toilet tissue missing. Mould on bath and walls. VERY dirty bathroom sink. For the room: good, comfortable mattress (only good point!!!) but structure of the bunk bed very unstable if you sleep up. No locker with key as it is said and shown on the website. Plugs almost dangerous because old and very close to your head when you sleep. No fire detector. Beasts walking on the wall when you sleep. 1st door downstairs (when you enter the building) obsolete, you need to move the key (while it's in the locker) right and left and up and down for some minutes before being able to turn it normally to open the door (???). I should have stayed 2 nights, finally I stayed only one.

    Comfortable beds and quiet at night. Nice woman who welcomed me but she speaks only few english. Kitchen ok.

    Stayed in May 2022

  • Reviewed: 10 May 2022

    1.0
    Terrible
    • Leisure trip
    • Solo traveller
    • Single Bed in Male Dormitory Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    All is absolutely terrible. Dirty. Noisy. Weird people insine. No personal responsible. Bad zone. They gave me the wrong keys so I couldn't go into the building. Absolutely outrageous. I couldn't sleep. I lost one night because I preferred to changed my hotel.

    Nothing

    Stayed in May 2022

  • Reviewed: 3 May 2022

    2.0
    not a very nice stay
    • Leisure trip
    • People with friends
    • Bunk Bed in Female Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    unclean, not nice staff, not comfortable, the place was wierd for just even to crash for the night..

    location

    Stayed in April 2022

  • Reviewed: 1 May 2022

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Female Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Very priceworth, super nice and excellent service

    Stayed in May 2022

  • Reviewed: 6 December 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    It was close to the bus and train station so it was easy with luggages, it was a dorm but it was well kept and neat with clean sheets and towels…., I slept comfortably and it was worth the money

    Stayed in November 2023

  • Reviewed: 25 October 2023

    1.0
    All the rooms where book and the reception said I made a mistake t
    • Solo traveller
    • Bed in 6-Bed Female Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    I did not sleep there

    Stayed in October 2023

  • Reviewed: 20 August 2022

    1.0
    It will take a long while to recover.
    • Leisure trip
    • Solo traveller
    • Single Bed in Male Dormitory Room with Shared Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    no air conditioning sink was blocked and not fixed location is horrendous - slums of Naples and 30 mins to the nearest respectable part of campers

    nothing

    Stayed in August 2022

  • Reviewed: 18 July 2022

    1.0
    Strongly suggest to avoid
    • Leisure trip
    • People with friends
    • Bunk Bed in Female Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Firstly, the hostel is filthy. The bathroom was disgusting and the door lock hangs by 1 loose screw. I’m pretty sure our bedding was not changed before we arrived, as it had stains and hair on it. Also, the door to the female room is leant on the wall and pretty much is decoration. We left for the whole day and after coming back, we found that one of our beds was given to another guest. 4 more girls arrived close to midnight, just to be told to leave, as they hostel was overbooked. The lady speaking did not want to refund them and simply asked them to leave (the area is not safe even during day time). The “boss” came and argued with the girls, telling them to call the police if they want, suggesting that they have somewhere to sleep (2 beds between 4 girls).

    nothing, if I could give -1 I’d give -1/10

    Stayed in July 2022

  • Reviewed: 16 June 2022

    1.0
    Very poor
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Female Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    It Is close to the station.

    Stayed in June 2022

  • Reviewed: 23 April 2025

    5.0
    Passable
    • Leisure trip
    • People with friends
    • Single Bed in Male Dormitory Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2025

  • Reviewed: 21 February 2025

    5.0
    Passable
    • Solo traveller
    • Bunk Bed in Female Dormitory Room
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2025

  • Reviewed: 13 February 2025

    4.0
    Disappointing
    • Business trip
    • Solo traveller
    • Single Bed in Male Dormitory Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2025

  • Reviewed: 30 January 2025

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Single Bed in Male Dormitory Room with Shared Bathroom
    • Stayed 2 nights

    There are no comments available for this review

    Stayed in January 2025

  • Reviewed: 18 January 2025

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Economy Double Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in December 2024

Showing 376 – 400

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