Very nice place to stay at and close to train station and all attraction staff were friendly and room had a nice balcony and jacuzzi to relax after a long day walking around this stunning city

Stayed in April 2025

Great location, clean and large room, and friendly staff. I was especially impressed by the kindness of Igor :)

Stayed in April 2025

Hotel says it is soundproofed but it isn’t.

Check in/out staff very good.

Stayed in April 2025

The staff is really what sets this hotel apart, they were extremely kind both for check in and che k out, they checked on us on our last day to make sure it was all good and even gave us a little goodbye present. Very thoughtful the welcome message and chocolate in the room. The room has been cleaned although the bed sheets have only been refolded. Fresh towels very appreciated. The location is fantastic!!

Stayed in April 2025

Everything is good

Location, food, modern style hotel, friendly staff

Stayed in April 2025

We had a perfect service with the kind regards of Sophie. Perfect location, recommend the hotel!

Stayed in April 2025

Everything was amazing! The location was quite convenient right next to the train station and you can easily have access to all major tourist attractions. The receptionist IGOR was super welcoming! Highly recommend!!!

Stayed in April 2025

The hotel location is so convenient Staff was very helpful and kind Hotel is causy and clean

Stayed in April 2025

NIL

C-Hotel Ambasciatori was a great and well located hotel extremely close proximity to the train station which is great for tourist with luggages that they have to lug around. Room was clean and spacious. Specially mention to Gulia who was our service check-in staff, she was provided really great service, warm and patience to share the insights on the streets of florence and places we could visit in Florence. Having such service staff really represents the people of Italy and the hospitality they provide, which we greatly appreciated.

Stayed in March 2025

Room facilities and view was great Location just next to the train station 10 mins from land marks Every thing in your hand reach Breakfast was great Cleanest was very good except first day one bed sheet had a stain Hairdryer was suck but we didn't need it much so we didn't complain to see the hotel reaction in solving the problem. Staff super friendly especially zack Welcome note, welcome bar drink and also a pasta pack as a goodbye gift were so thoughtful Overall it is very recommended , defently worth my money

Stayed in April 2025

Nothing

Very convenient

Stayed in April 2025

The only downside I experienced was that the sound insulation between rooms could have been better, as I could clearly hear activity from the neighbouring rooms.

I had a wonderful stay at c-hotels Ambasciatori in Florence. The staff were all friendly and helpful, but I want to especially thank Mr. Igor for his outstanding service. Since it was my first time visiting Italy and my original room was quite small, he kindly upgraded me to a larger room at his own discretion. He also gave me a complimentary drink card, personally showed me the room, and took the time to walk me through a map of the city, pointing out all the must-see spots. His warm welcome truly made my stay in Florence unforgettable. Thank you, Igor, for creating such a beautiful experience for me!

Stayed in April 2025

None

Location is good.

Stayed in April 2025

Nothing

Everything is wonderfull. Center of the city, rooms, breakfast, price, staff, especially Lorenzo, his interest and cheerful personality make the hotel feel completely different... Thanks to all

Stayed in April 2025

Hotel Ambasciatori has become home for me when I am in Florence. Very close to the train station and a few minutes walk from the very center of the city, the location is the most convenient to me. Rooms are clean and spacious and offer all the the comforts you need when you are traveling for business or vacation. A special thank you to Lorenzo, the Manager at the hotel who is always going the extra mile to make my experience the best possible during the my entire stay. His kindness and professionalism are unparalleled and I truly appreciate his attention to every details.

Stayed in April 2025

Everything was great about our stay and our receptionist Marco gave us a great tour of all the amenities the hotel has, and was very kind a friendly! 10/10

Stayed in March 2025

The service and the location were both exceptional Staff were very friendly and helpful

Stayed in April 2025

Very clean & tidy, used it as a city break, opposite railway station, 20 min walk to ponte Brigde

Stayed in April 2025

There will be noise due to train station is close, if you close the window it will be fine. There is no AC working in the room only heating however they mentioned its availability ( they told it’s not working as per Florence law to close the ac during winter our visit was on April). I faced one issue and it’s special case and not applicable for other rooms, there was noise coming from the ac duct and it was annoying so much that I couldn’t sleep at night, i reported the issue to them and they fixed it and try to provide another room but not in the same day. I was expecting them to provide some gift or upgrade as an apology for the issue but they didn’t. After maintenance it was ok.

The reception team are very friendly especially Sophie, location of the hotel is very good next to the train station. View and rooms are great.

Stayed in April 2025

Small elevators

Location is perfect. Literally in front of train station SMN and walking distance from majority Florence attractions. Also, really good restaurant next to the hotel Trattoria Dalloste. Breakfast excellent

Stayed in April 2025

The reception team was exceptionally helpful and kind

Stayed in April 2025

Staff was really nice and helpful when needed. Room was not too big but comfortable. Really enjoyed my stay overall. Only thing I'd feedback on would be sometimes the coffee was not replenished when the room was tidied but if you asked housekeeping they would give it with no problem. Excellent location.

Stayed in March 2025

A great hotel, very well located, close to all tourist attractions and in front of the train station. I have been to Florence more than once and it is definitely the best location to stay . A big thank you to Igor who checked me in and made my stay 100% better. He was very attentive, helped me with a city guide and, on top of that, he was concerned that my elderly grandmother had the best possible stay. After this stay I would like to come back to Florence again, stay at the same hotel and hope to be attended by him again!

Stayed in March 2025

Buffet was a busy time and had to wait before food was refilled

Amazing location and staff.

Stayed in March 2025