Staff attitude, clean and well furnished rooms.

Stayed in July 2023

Toilet could be separate in the bathroom.

Breakfast was delicious. The staff opened early for us on the last day so that we could make our bus. Very appreciative!

Stayed in July 2023

A/C not quite cool enough.

Very central location and wonderfully comfortable beds. Liked parking off site and shuttle availability.

Stayed in June 2023

nothing

Fabulous renovated hotel located in the Sassi de Matera with a contemporary fit out making it a unique experience. We were impressed with hotel staff and the shuttle service provided to/from our car parking.

Stayed in June 2023

The website should have made it clear that the (free) parking is not onsite. They have a little bus to transport you back and forth. Not a big deal though.

This was one of the grottos converted to a hotel room. It was an exceptional experience staying there, despite the miserable weather in the middle of May. The room was enchanting. The staff went out of their way to make my stay pleasant. Breakfast was excellent and for dinner there are plenty of restaurants nearby. It was a pleasure walking through the old town and admiring the architecture and the views --despite the rain and the cold.

Stayed in May 2023

Location superb for sightseeing but you need to know to call them for a pcik up form a main road road when you arrive i the town.

Stayed in May 2023

They need a bar. Or at least opportunities for cocktails on arrival. A glass of wine while enjoying the spectacular view would be a special moment. Rooms are quite nice. Beds are a tad stiff and low to the ground for older folks but it is very impressive what they have done with the rooms overall. Staff is excellent. Very kind. Very thoughtful. And most of all very excited about the city of Matera and eager to share their knowledge. Overall a great experience.

Location was beautiful. Breakfast was tasty but limited choices.

Stayed in May 2023

nothing

The location is perfect. The rooms are big and nice. The breakfast is also good.

Stayed in May 2023

On the page it says that there is parking available, which is not actually true ( there are no parkings in Sassi), but it is also not a problem , because they pick you up and drive you to the hotel and back to wherever you park.

Location is superb. Hotel is in the first row by the canyon. Sleeping in Sassi was really enjoyable and unique. Views from the outdoor terrace were wonderful. The staff are really nice. We would definitely stay again.

Stayed in May 2023

nothing to not like

Roberto was soo soo helpful providing us with great suggestions to make our stay in Matera etc special. The rooms were clean, stylish and comfortable.

Stayed in May 2023

Amazing location, interesting room and equipment.

Stayed in May 2023

The time spent at the hotel was too short...

If you go to Matera , stay at Basiliani hotel. It is a wonderful discovery. The view from the room is amazing, the hotel staff is super welcoming and helpfull, the beds are confortable and the situation of the hotel is a little exentrated from the bustle of the city center so you can sit and relax . The breakfast was really good and we sat outside on the terrasse enjoying the quietness and the beautiful view. To summarize: go, go, go...

Stayed in April 2023

Top location, good breakfast and very friendly staff.

Stayed in April 2023

Breakfast!

The location was just incredible. Our room opened up to the gorge.. Hard to describe, but we were just above this incredible canyon. It did mean that very often there were tourists right outside our door, but really it was one of the prettiest spots in the city. The "restaurant street" is right behind the hotel, so that helps too. Breakfast was a basic cold cuts /yoghurt/fruit spread. Could have been better for sure.

Stayed in January 2023

convenient place, friendly staff

Stayed in February 2023

NOTHING.... it was amazing.

The place was magical. The hotel is in a great location, and you are part of the old town. Amazing experience. The room was spacious; the people at the hotel super nice and very helpful. I fully recommend this Hotel .

Stayed in January 2023

nothing

the room and view from outside are excellent. all the staffs are so helpful

Stayed in December 2022

Nothing everything was 100%

We loved the hotel and attention to detail - staff were not only professional (as we both work in hospitality) but were helpful and kind especially Nino and Giuseppe - we have no hesitation in recommending this Hotel

Stayed in November 2022

our room was overbooked but they were very good about the mix up

in a cave

Stayed in September 2022

IL STYLE CAVEOSO !

Stayed in September 2022

Nothing. Our stay was perfection.

The location was stunning, the hotel is on the edge of the ravine looking across at cave dwellings. The room was in an incredibly old structure but was ultra modern, comfortable and sophisticated. We loved our stay. Matera is incredible… like no place we have ever seen. Incredibly ancient, great food and a relaxing location. The highlight of our stay was the staff. They picked us up from a free parking lot and drove us to within 100-ft of the lobby. They used WhatsApp for us to conveniently interact and we used this process for top notch concierge services. They recommended restaurants and booked reservations, helped us reserve massage and spa at Aquatico (incredible!), picked us up and transported us back if we were tired from climbing hills, helped us locate an open pharmacy on a Sunday, and drove us across town for a cooking lesson. They were incredible! Special shout out to Roberto who was our English speaking concierge and go to guy!

Stayed in August 2022

nothing

Authentic and quirky

Stayed in August 2022

Everything about it! a little treasure in Matera

Stayed in August 2022

excellent location

Stayed in August 2022

the staff were absolutely lovely and excellent really helpful

Stayed in August 2022