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Reviews of Be First

Via Principe Amedeo 165, Central Station, 00185 Rome, Italy

Review score

Based on 113 hotel reviews

5.8

Score breakdown

  • Cleanliness

    6.1

  • Comfort

    6.4

  • Location

    7.5

  • Facilities

    5.6

  • Staff

    6.4

  • Value for money

    6.1

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 4 August 2024

    7.0
    One of a kind.
    • Leisure trip
    • People with friends
    • Superior Room
    • Stayed 4 nights
    • Submitted via mobile

    Upon entering the shower, we discovered that the shower was missing a door; a key component when considering the size of the shower and the clogged drain. Furthermore, two consecutive mornings we were unpleasantly surprised to find that a very eager cleaner was attempting to enter our room whilst we were asleep. During one of these instances, he had even managed to push out the key we kept inside the lock for safety (clearly the key he had overpowered ours) and entered, discovering us in our sleep attire. Contacting the owner was not an option as we had tried to call and message him on multiple platforms regarding an issue with the TV the day of our arrival, we still do not know how to work the TV.

    The place was great. The room was comfortable and the AC kept it very nice and cool. The location, though not fully in the center, was very accessible and even had a nice park nearby.

    Stayed in August 2024

  • Reviewed: 13 June 2024

    7.0
    Weekend Stay
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 2 nights
    • Submitted via mobile

    Not many plug sockets in the room worked and the shower door was broken. But the shower worked fine and we unplugged a lamp for an extra plug socket.

    Location was good, very easy walking distance to the Termini train station and has lots of nice restaurants nearby. Mattheo was helpful and checking in and out was super easy. We used it as a base purely to sleep and shower and for that it was fine. It was good to find an affordably priced place with a private bathroom in Rome.

    Stayed in June 2024

  • Reviewed: 17 May 2024

    7.0
    Overall this is a great location and hotel for 3-4 nights in Rome!
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Our aircon was old and faulty and by the end of our stay it was dripping.

    Our room was the perfect size for 3 nights in Rome and the cleanliness was up to a good standard. The location was great as we were close to the train station so was able to move around in Rome easily.

    Stayed in May 2024

  • Reviewed: 2 April 2024

    6.0
    The room itself was OK, no more no less.Staff not available.
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 3 nights
    • Submitted via mobile

    The staff wasn't available. TV didn't work. Apart from the first day that owner sent me the information about how to pay city tax and how to check-in, they didnt respond anymore. If you dont write to them between 14 to 20, you wont get any response which is not acceptable at all. Most people travelling, from 14:00 to 20:00 will be out of room. I contacted, once at 21:00 and another day at 22:00. I expected a response the day after when they say they are working, which was the least expectation. Also when i wanted to leave, i sent a message to inform, but no response to non of them. In those messages, once i asked i dont want the room service(cleaning)when i am not in room, it was ignored. I wanted to use my sheets and pillow covers for the bed, which i brought from my home, which was clearly different from theirs, by color and design, and i lost it. When i contacted the owner for getting information or a payment for the loss, still no response.

    Unlike previous people's experience, we didn't have problems with check-in or water. Check-in was easy, the water was hot.

    Stayed in April 2024

  • Reviewed: 30 March 2024

    6.0
    Good but could be better
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 5 nights
    • Submitted via mobile

    Even though the responses were quick they came with inaction. Ex. We asked for an extra pillow the first day we arrived, and never came. The bathroom door was broken. You could swim in the toilet if you wished for.

    Comfortable bed of the property. Quick Response of the Messages from the owner.

    Stayed in March 2024

  • Reviewed: 8 February 2024

    7.0
    It was good, but it could be better.
    • Leisure trip
    • Group
    • Superior Room
    • Stayed 3 nights

    In December, it was really cold in the room, the air conditioner did not heat. The TV did not work, although it turned on, but it was not possible to tune in to any channels because the set-top box did not work. Although there was a teapot in the room, there were no dishes, not even a cup, and no information about bringing your own.

    It was a great location, everything was within reach. Easy check-in, we have no problem with that. The room was tidy. Good value for the price.

    Stayed in December 2023

  • Reviewed: 15 December 2023

    6.0
    Basic accommodation in a central area. Okay for a place to sleep
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Check in Room dated Hot water in shower only works when toilet tap is running

    Good location near train/bus/metro

    Stayed in December 2023

  • Reviewed: 19 November 2023

    7.0
    Great location and comfortable apartment. Nice and secure with multiple levels of locks. Close to transportation.
    • Leisure trip
    • People with friends
    • Superior Room
    • Stayed 3 nights
    • Submitted via mobile

    Check in was made more difficult than it needed to be. Had to download what’s app to get the instructions and then it still didn’t mention what floor it was on. Otherwise no issues.

    Good location and very secure. Only 15-20 min walk from colosseum. 5-10 min walk to main train station (Roma termini). Reasonably spacious room with comfortable bed.

    Stayed in November 2023

  • Reviewed: 13 November 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 2 nights
    • Submitted via mobile

    The A/C doesn’t work The blanket was dirty They need to improve the details about check-in.

    Stayed in November 2023

  • Reviewed: 24 October 2023

    7.0
    Okay for price
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 2 nights
    • Submitted via mobile

    Bathroom bidet leaked and wasnt fixed as was still leaking so bathroom floor was wet the whole time and didnt realise you didnt have kitchen facilities unless you have the studio room, no iron/steamer

    Decent room and close to the colosseum

    Stayed in September 2023

  • Reviewed: 14 October 2023

    7.0
    For 2 days stay it was okay.
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 2 nights
    • Submitted via mobile

    To have a hot water we waited 30 minutes. This wasn’t pleasing. I wanted to contact the owner about the issue, but he didn’t answer my messages.

    It has private bathroom. The place is close to Termini.

    Stayed in October 2023

  • Reviewed: 4 October 2023

    7.0
    enjoyed the stay but not th access procedure
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 3 nights

    needs a safe and coffee provision. The process for accessing the property is confusing particularly for people of advanced age. Someone, without knowledge of the property, should review the procedure with a view of clearing up the grey areas.

    Well located and quiet

    Stayed in September 2023

  • Reviewed: 17 September 2023

    6.0
    Okay for price charged.
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 3 nights

    Difficult check-in. Water flow of shower.

    Location close to metro stations. Clean.

    Stayed in September 2023

  • Reviewed: 10 July 2023

    6.0
    The location because it is close to the city center but if you are expecting a guest house as it is supposed to be, you
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 4 nights
    • Submitted via mobile

    We didn’t like that it is supposed that it’s a guest house but we didn’t have access to the kitchen.

    Location because it is close to the center

    Stayed in July 2023

  • Reviewed: 18 June 2023

    7.0
    compact flat for several days visiting. if you plan to use train and metro station you can easy accest main stations by
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 3 nights
    • Submitted via mobile

    crowded street

    location for easy access to all stations

    Stayed in June 2023

  • Reviewed: 3 June 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 3 nights
    • Submitted via mobile

    Pictures showed a balcony. There are 3 flats only one has a balcony which we didn't get. Description should not show balcony picture its misleading. Also you get a kettle but no cups/utensils so not possible to use it.

    Location was great.

    Stayed in June 2023

  • Reviewed: 18 May 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    We thought it was a hotel with reception and everything but It’s an apartment inside a residencial building. So, it’s better if we knew that in the first place because we didn’t. Anyway, it’s a good deal for that amount of money.

    Stayed in May 2023

  • Reviewed: 27 January 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 6 nights

    After the first contact, the host didn't answer me anymore. In our room we found a broken hair dryer, I sent a picture to the host and I got no answers. Also, in the bathroom, the drains were clogged and the ceiling had mold.

    The location is good, it is very close to the train station, and metro and just 20 minute walk to Colosseum. They clean the room every day and the online check-in was straightforward. It is also quiet and warm.

    Stayed in January 2023

  • Reviewed: 3 October 2022

    6.0
    good place for those who need room just for sleeping
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 3 nights
    • Submitted via mobile

    Bathroom had strange smell and wasnt very clean.

    good location, near train station and 15 minutes away from Colosseum.

    Stayed in September 2022

  • Reviewed: 1 July 2022

    7.0
    Great location, but flat needs improvement
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Electric stoves were not working properly. Check in took very long as it was remote. Fridge was on the opposite side of the kitchen, could be moved closer to ease cooking

    Amazing location just outside of Roma Termini. Well furnished apartment with comfortable bed

    Stayed in July 2022

  • Reviewed: 1 May 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 7 nights
    • Submitted via mobile

    Even though there was a cattle, there are no cups or cutlery in the property. So you have to buy your own and that is annoying. There is no soundproofing at all, so you can hear neighbours.

    Place is clean and nice, not far from the city center

    Stayed in April 2022

  • Reviewed: 12 November 2024

    3.0
    Consider the property only for the location! nothing else. Trust the reviews they are right!!
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 3 nights
    • Submitted via mobile

    cleanliness is horrible, water from showers doesn't drain soon, water from bidet come outside on the floor. There are so many reviews about this, still no action is taken by property this shows their ignorance. Also, some other used garbage was put in our room dustbin which had used pads and condoms and all. It's bad!

    proximity to central station

    Stayed in November 2024

  • Reviewed: 30 October 2024

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 3 nights
    • Submitted via mobile

    We staid at accommodation since 17.10. till 20.10. and we had several problems during that time. First we had no watter for two days. In one room the sink was blocked and toilet is leaking and in the another room sink is leaking. For the price we paid this is not right. No one from the accommodation has responded to our complaint.

    The location is good.

    Stayed in October 2024

  • Reviewed: 20 October 2024

    1.0
    Worst stay in my life
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 3 nights
    • Submitted via mobile

    It was the worst stay in our life. This is my very first time that claiming of stay in hotel or b&b in my life. First of all, this is not a hotel at all, the whole place smelled like an unbearable strench so we couldn't stay in the room. All duvets and sheet wewe not cleaned at all, totally dirty and smells very bad, it was stincks like vomit. So we could't use the dubet at all. Shower stall drsin was clogged since weve arrived so we could't take any shower properly. Heavy odors, unclesned rooms, smelly stincky, clogged shower drains.. We feel like we threw more than 300 euros on the street. Therefore, we kindly rrquest you to issue a compensation or refund for this reservation.

    Nothing, worst stay

    Stayed in September 2024

  • Reviewed: 18 September 2024

    1.0
    Accommodation ruined the trip for us was so disappointed as all rooms booked on booking com have been great
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 2 nights
    • Submitted via mobile

    Dirty nothing worked

    Not a bit like pictures dirty nothing worked toilet not working tv not working did ask landlord did not fix it not a superior room not good at all

    Stayed in September 2024

Showing 1 – 25

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