Very friendly and professional host. We loved all the little touches in all the spaces and decorations. It felt like the hosts really love this place. Comfortable bed, fun room, very very clean. We loved that you could actually smell the freshness of the towels, a charmingly light scent of vinegar (old school methods rock!) We felt at home there. We enjoyed our breakfast and the breakfast room was nice.

Stayed in January 2025

Bed was a bit hard for me

Place was neat good size in the heart of Napoli.. very clean

Stayed in September 2024

Booking.com experimental taxi service - nobody informed us that taxi service is included only on our way to Napoli not on our way back home to the airport. Explanation from some Mr Jerome that is not his fault but taxy department guys who are doing that experimentally in one way was so unprofessional I do not Wana use some other words... Shame on ppl!!!

What we like about Botanic Charm - everything! Hotel is nice, clean, tidu and no noise. Even though I can't even speak Italian my English was enough - very nice, polite and friendly owners running their business in the best way. Helpful, pleasant and positive people. Our room was always clean, linen and towels changed. We arranged continental breakfast and every morning at 9:00 it was ready - nice, rich and tasty. Including coffee and tasty cookies, croissants, fruits, juices...plenty of wonderful choices. For the last day actually evening of our stay I took my wife for a Birthday dinner - before we checked our room after beach time there was a nice surprise - Birthday Cake from Andrea. He prepared the cake by himself with a bottle of Prosecco for me and my wife including greating card... Make us speechless. Overall experience about our vacation in Napoly and our hosts in Botanic Charm for two weeks - was aaaaamazing! Only negativity was nonprofessional attitude from booking.com taxy service guys - taxi service was included from booking.com side from airport and supposed to be included as well for our flight back home day - but nobody inform about that not us not even owners of the hotel that did not have idea that taxi service have been done without their knowledge. Because internal misinformation and bad nonprofessional internal booking.com department communication - instead of having a relaxing 55. Birthday Dinner with my wife - I was looking around scheduling a taxi ride for early morning to the airport! Tnx Good our hosts put great effort and did what we needed - arranged a taxi for us for 05:45 so we can be at the airport on time! I would recommend Botanic Charm to everyone who would like to spend a nice relaxing vacation in Naples. We enjoyed it and will definitely be back.

Stayed in July 2024

Everything was good. Nothing not to like.

This locations was perfect for me.

Stayed in September 2023

-

Clean and nice room, good breakfast, very welcoming guest

Stayed in July 2023

Wi-fi - Drops the connection frequently

Stayed in June 2023

Nice and clean, the exterior of the building is typical Naples, but the inside is very good. The owner is SUPER nice, makes sure you have all that you need. He even bought gluten free stuff for breakfast for me.

Stayed in May 2023

Very good breakfats, adjusted to you expectations.

Stayed in April 2023

Wifi gave some trouble.

Was only a short walk to city center. Lots of nice food places and bars in walking distance. The place was clean and the beds were super comfortable. We would definitely come back.

Stayed in April 2023

Breakfast was only sweets - I missed some ham or chease.

The room was very nice and clean. The staff was friendly and service minded. I had a great stay at this place, and for a very affordable price.

Stayed in February 2023

Breakfast should have more choices like cooked eggs or bread toaster. Otherwise everything was good.

Location is good. Walking distance to good restaurants and train station.

Stayed in September 2022

balcony too small to sit on :-)

very clean, modern, and spacious, especially the bathroom

Stayed in June 2022

Breakfast was a big disappointment: packaged sweet snacks, no bread (only toast), and if you want an egg, you'll have to pay an extra €3 for just one. The photos also show cold cuts and cheese, but we didn’t get any.

Don't be fooled by the pictures on Booking – they show a house, but you'll actually be staying in an older apartment building on the first floor. Breakfast was a big disappointment: packaged sweet snacks, no bread (only toast), and if you want an egg, you'll have to pay an extra €3 for just one. The photos also show cold cuts and cheese, but we didn’t get any. The only positive thing was that the rooms were very clean and spacious. The owner was friendly. He allowed us to leave our suitcases there until our departure for the airport.

Stayed in April 2025

There are no comments available for this review

Stayed in April 2024

There are no comments available for this review

Stayed in May 2023

There are no comments available for this review

Stayed in March 2023

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Stayed in March 2023

There are no comments available for this review

Stayed in June 2022

There are no comments available for this review

Stayed in July 2022

There are no comments available for this review

Stayed in November 2022