No tea/coffee making facilities as standard. Breakfast poor choice. Air conditioning a bit naff.

Nice large room. Big comfy bed.

Stayed in April 2023

Inefficient staff with racist attitude - not all but some

Nothing

Stayed in April 2023

Excellent value for money, very clean and comfortable room, spacious bathroom. Nice selection of pastries for breakfast. Though not centrally located, only a short walk from railway station Roma Ostiense and Metro Garbatella.

Stayed in February 2023

the staff: rude

Stayed in February 2023

The restaurant was closed and we hadn’t been informed in advance. There wasn’t any bar even for a drink or coffee.

Stayed in December 2022

amazing

excelente location near colosseum,close to bus ,the best cafeteria for breakfast is next doors from hotel with everything cofee lattes expresso,sandwiches juice and the price is insuperable if you go there with family and you don’t want to spend a lot money,the taxi services is optimal with excellent prices less than uber in case you need to back later to the hotel,the bed super comfortable and clean is the best for me and if you have a baby they put a extra little crib for baby and not less I’ll get good price and front desk very kind.

Stayed in December 2022

A bit too far away from the city center, given Rome's unreliable transportation. A bit too expensive for what you get. The bedding and linens could be better, for example.

Generally pretty clean rooms and enough space.

Stayed in August 2022

With the room I received the window view was obstructed .

It was comfortable.

Stayed in September 2022

Quite and chill room, no noise from AC. 150m to public bus station, easy to travel to centrum. Used Google Maps to suggest travel to Vatican, and precise route came up - 30 min later i was there. Also easy to travel to FCO

Stayed in August 2022

Cafe next door has limited hours.

Room was clean, staff were helpful.

Stayed in July 2022

The gentleman at the front desk was not friendly or helpful in the least. Prior to arriving we asked the hotel if there was any possibility to arrange transport from the airport- we were overwhelmed as we were coming off a 10 hour flight from Canada. They said no, this would not be possible. Upon arrival we went into our room and found it extremely hot. We went down and told the gentleman at the front desk that we didn’t think the air conditioning was working (our main reason for choosing this hotel). He said Rome is hot.. that’s that. Then, we asked if we could get some ice anywhere (again, it’s extremely hot), he said you can from the restaurant BUT the restaurant isn’t open so… lastly, we arrived around 12:30 the day of check in and when I booked the hotel we asked if there was any chance of an early check in (check in is typically at 2pm). When we arrived at the hotel he said the rooms not ready and check in isn’t until after 2. All in all, these seem like small things but we were on our honeymoon and the experience overall was not great. Kudos to the woman who works the front desk 50% of the time- she was wonderful. I will forewarn- the room is very small, specifically the bathroom shower! You have to squeeze your way in!

The location isn’t bad once you get used to the metro system and the restaurant downstairs is nice and convenient and we ate some delicious pasta there. The woman at the front desk was also very helpful and friendly, she aided in the recovery of our stay.

Stayed in July 2022

The hotel is outdated with no facilities at all. The hotel is 2 stars or less and its no way near 4 stars. There were many things we did not like. The location is just fine, no markets nearby.

It was clean. The bus station is close by.

Stayed in July 2022

their policy is terrible! our flight was delayed for more than 12 hours! with little baby we weren’t able to continue our trip and we had to cancel it last minute because we were suposed to stay on airport with 8 month old baby for more than 12 hours because of ryanair.. i called hotel to explain our situation and asked them if they could charge that first day and give us back the money as booking told us to do. they refuse to do so because they didn’t care about our situation…they told us that is not their problem that our filght was canceled…i understand business and that everybody wants only money but what hurts is that tere is not empathy for others, especially in some extreme situations like our was.. for me it is not about the money, it is about the humanity…money will come and go but it is disgusting how people react… completely sad about your hotel and hotel policy, and ofcourse about your employees..

nothing.

Stayed in July 2022

This should be a 3 star hotel instead of 4. Despite the hotel being no smoking many of the rooms smelled of cigarettes. Very strongly. Furnishings are cheap and run down. There were stains on most surfaces in the lobby and in the rooms.

Location is good. Bathrooms are clean, but that’s about it.

Stayed in July 2022

The surrounding area, nothing to do with the hotel, was covered in litter everywhere. It let the neighbourhood down so the council or major, whoever deals with that should think about smartening things up.

The room was excellent. Very spacious, clean, very comfortable beds and lovely bathroom. We didn’t have breakfast at the hotel as my son is not an early riser, however, we did have an evening meal which was really great!

Stayed in June 2022

There was a bit weird smell in the room (perhaps from AC but I got used to it quickly), WiFi could have been better, but the biggest concern was the location - it's a walking distance from the metro but not the most pleasant one. On the other hand, taxis are easily available which was very helpful

Staff at the reception was really friendly and helpful, the room was well sized and clean enough

Stayed in June 2022

Location, it was far from city center. But if someone is lucky, public transport is available. Lucky because there is traffic jams often.

The room was clean and the staff was friendly.

Stayed in May 2022

.

Comfortable, easy to reach, clean, wonderful breakfast, nice staff.

Stayed in June 2022

No kettle available, no bottles water available and no fridge for me to keep anything in. This hotel is no way a 4*, it is a 2* at a push.

The shower was lovely

Stayed in June 2022

Bad, unreliable wifi connection. The gym was permanently closed, presumably because of COVID restrictions. Breakfast was very basic, with very little vegetables to offer. The staff was indifferent.

Clean, well equipped. Good location away from the city buzz.

Stayed in May 2022

nice rooms, good breakfast, authentic area but close to the center.

Stayed in May 2022

The breakfast room is small, and can't fit all of the guests at once: hence the need to book your turn in advance, the day before. One morning, there was no hot water in the shower. The first night, the heating/AC was not working. The following days, it was set to 22 °C (quite cold, if you ask me), and even though I kept changing it, it periodically went back to 22 (I don't know if it was automatic or the cleaning personnel...). Finally, a personal note: I hated that all of the lights turned on when you got in. It's a waste of energy, and one has to turn them off one by one when they come back to the hotel to get a good night's sleep.

The room was fairly big and nicely furnished. The wardrobe was spacious and the bathroom very modern. Overall, it was clean, you would get fresh towels every day and all the necessaire for one's personal care was there.

Stayed in May 2022

The hotel absolutely does not correspond to 4 stars and is not worth the money. The room was dirty, there were big lumps of dust under the beds. The refrigerator was brought to the room only after a request at the reception, there was no kettle. After cleaning our room various small items were missing, and in our friends room gold jewelry (rings and a chain) disappeared. The reception said that we should have used the safe. In general the hotel staff was unfriendly, especially the men at the reception. A simple request to borrow/sell wine glasses was refused, given that there were no utensils in the room.

Stayed in May 2022

I received a room without a functional air condition and despite they knew that the air doesn't work they told me that they are fully booked and can't give me another room until the last day when I had to leave! And also the last day they didn't cleaned the room!

Nothing

Stayed in May 2022

breakfast was very simple. coffee was not good.

cleaning was good.

Stayed in May 2022