Santa Croce 595/a, Santa Croce, 30135 Venice, Italy
#193 of 295 hotels in Venice
Guests' ChoiceBased on 1147 hotel reviews
8.4Cleanliness
8.6
Comfort
8.5
Location
9.2
Facilities
8.2
Staff
9.0
Value for money
8.3
Free WiFi
8.5
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End of dialog contentReviewed: 10 March 2024
Tomáš
SlovakiaUncomfortable bed and pillows, missing douvette (only sheet for cover)
Location, friendly staff
Stayed in March 2024
Reviewed: 8 March 2024
Marius
United KingdomThe walls are quite thin and you could hear the cleaners. However, considering everything else, this was more than acceptable.
The location of the hotel was amazing. It was close to the public transport and in easy distance of most part of the Venice. The room size was more than enough, it was serviced every day without us needing to request any additional things such as soap. The WI-FI was excellent, it was warm and clean. The breakfast was 10 euro per person per day and the scrambeled eggs were awesome!
Stayed in March 2024
Reviewed: 5 March 2024
Claudius
Germanywalls are quite thin, you can hear everything, asnt much of a bummer though
We apparently forgott a bracelett in the room (after check out) and we left the baggage at the reception for our last days stroll, coming back we saw that they added the bracelett to our baggage, very friendly, reliable of integrity staff!
Stayed in March 2024
Reviewed: 28 February 2024
Adam
United KingdomThe amenities such as the fridge and air conditioning were barely functional. The room and bathroom design were impractical, lacking in thoughtful placement of shelves and hooks for convenience. This actually affect almost all hotels. People who design hotel rooms and bathroom don't spend a night there. Breakfast was a bit disappointing with a need for a larger buffet, better quality mayonnaise, and improved coffee. It's advisable to request an espresso instead.
The hotel, a standard 3-star establishment, boasts an advantageous location near the train station, the Grand Canal, and within easy walking distance to various attractions.
Stayed in February 2024
Reviewed: 27 February 2024
Aino
FinlandThe room was a bit cold.
The staff was very nice and helpful. The room looked the same as the pictures.
Stayed in January 2024
Reviewed: 22 February 2024
Margo
UkraineThere was a little chilly in room.
The hotel is not far from the train station, so it was convenient to leave things after check-out while walking around Venice. At the same time, the hotel is a 30-minute walk from the main tourist spots. Everything was great, there was only one moment I didn't like, but I could have changed it if I had thought about it earlier. The room was quite cool and there were no blankets at all, I think you could increase the temperature in the room and ask the hotel staff for blankets.
Stayed in February 2024
Reviewed: 22 February 2024
Ramirez
MexicoWhen I arrived at the hotel I had booked, they redirected me to another hotel that was also theirs, and without warning! And I had requested a request for a large bed and they confirmed the request, in the end they gave me a single bed which was super uncomfortable.! The bathroom smells bad..!
The hotel has a very good location.
Stayed in February 2024
Reviewed: 18 February 2024
Jagoda_
PolandThe room was a bit loud in the morning.
Very nice staff, close to the train station. Spacious room with heating.
Stayed in February 2024
Reviewed: 10 February 2024
Olga
ItalyCosy small room at the third floor with petite terrace and view to the roofs of Venice. Kind staff and hotel very close to the train station and Piazzale Roma, but also in a quite area with services also for locals. For december, a very good price/quality choice for Venice!
Stayed in December 2023
Reviewed: 9 February 2024
Angelique
NetherlandsThe person who cleaned the room opened the bathroom shutters and left it open and we did not notice on time because of the darkness. When we finally noticed, we already showered and we saw a person looking inside... Also the smell of the toilet spreads into the breakfast area, which was also not nice.
I liked our stay: the beds were nice, it was clean, and the breakfast was delicious.
Stayed in February 2024
Reviewed: 2 February 2024
Marius
LithuaniaEverything ok, just coffe was not iltalian quality:)
The location is very good
Stayed in January 2024
Reviewed: 1 February 2024
Pelin
TurkeyClean, location is very close to Santa Lucia station…
Stayed in January 2024
Reviewed: 1 February 2024
Ankit
FinlandGreat location near to railway station and bus station
Stayed in January 2024
Reviewed: 31 January 2024
Caroline
BrazilThe bed was making strange noises even with very few and short movements. The water in the shower was not hot enough
The location is great. Just a few minutes from the train station and bus station. The staff was good. The bedroom was clean, and the heating system was working really well.
Stayed in January 2024
Reviewed: 30 January 2024
Adrian
Romaniathe room was located on the ground floor next to the place where breakfast is served as well as next to a kitchen. quite a lot of noise early in the morning.
The hotel staff was very kind, the room was spacious enough, it was clean. The bed mattress and pillow are firm enough. Considering the period (January), the heating system was good and we had a good temperature in room.
Stayed in January 2024
Reviewed: 30 January 2024
California1970
AustriaMatteo at the reception was very professional and kind. Nice breakfast selection, friendly restaurant staff.
Stayed in January 2024
Reviewed: 29 January 2024
Başak
TurkeyThe perice! When compared to general Venice market; it might seem cheaper. But -as everything in Venice- the price is so much more than it deserves
Starting with the location; we liked almost everything. The room got cleaned everyday. The facility was clean and the stuff were so polite
Stayed in January 2024
Reviewed: 23 January 2024
David
IndiaClean Close to Venice Santa.Lucia station. Good breakfast. Friendly staff.
Stayed in January 2024
Reviewed: 20 January 2024
Jagan359
IrelandGood value for money. The room we stayed in was small but cost, clean and neat. we were out most of the time so it worked perfectly. Would recommend for short staya
Stayed in December 2023
Reviewed: 17 January 2024
I
IrelandThe beds were for which doesn't suit everyone. Could benefit from memory foam pillows. Scrambled eggs at breakfast were undercooked and cold.
Very connected and close to the train station and bus station. Walking distance from Rialto and St. Marco. Was nice that they made us latte macchiato for breakfast when we asked.
Stayed in January 2024
Reviewed: 12 January 2024
Richie
PhilippinesNo complimentary water, I dont know if this is a thing for European hotels. A water dispenser would be nice or a kettle. It has one at the lobby but by 10pm, the water is already cold.
Hotel was easy to locate and walking distance from the central train station. We liked the toilet as it has a bidet, which is not common in Europe.
Stayed in January 2024
Reviewed: 5 January 2024
Melani
IndonesiaLocation, entry to the location The room is too small
Clean
Stayed in December 2023
Reviewed: 4 January 2024
Saabeilin
SwedenCozy, clean and friendly hotel just in the perfect location!
Stayed in December 2023
Reviewed: 4 January 2024
Jusue
PhilippinesThe room was small but still acceptable
The location was great 👍
Stayed in December 2023
Reviewed: 4 January 2024
Nikravesh
Italythe location
Stayed in January 2024
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