Everything was amazing 👍

Stayed in April 2025

N/A

Great little hotel, spotlessly clean and staff were very helpful. Location was perfect.

Stayed in April 2025

Great new hotel, great room, great location and the staff were excellent

Stayed in April 2025

Breakfast would be great but it’s okay since there are so many shops nearly.

Great location. Very quiet with pretty views from the room. Spacious rooms with large windows. Plenty of space to put clothes away. New showers. Absolutely no complains.

Stayed in April 2025

I had a very pleasant stay during my trip to Florence. The hotel is very new, the facilities and locations are excellent! The reception staff are really helpful and friendly

Stayed in April 2025

Very clean and new facilities. Small, cozy and quiet. The staff was super friendly and helpful. The bed was very comfortable.

Stayed in April 2025

None

The property is very clean and with good view

Stayed in March 2025

The room was very nice and clean, the location is near central area and the staff was very friendly and polite. They helped us to get the most important information about the town,places to visit and restaurants to eat 🙂 Highly recommend this place

Stayed in March 2025

Very courteous host, renovated property. Nice and safe area

Stayed in March 2025

Basic but nice. Very clean, good location staff very friendly. I would stay here again if back in Florence.

Stayed in March 2025

Comfortable room, clean and full of light

Stayed in March 2025

Location was within walking distance to most things, staff was extremely helpful and friendly. The rooms were clean and comfortable. The shower and view were just bonuses, but both were excellent! Would definitely stay again :)

Stayed in March 2025

The bathroom is missing the cabin which made the floor completely wet

We felt a very warm welcome by Lucca at the front desk, he was very kind to explain us Florence on a Map. The hotel is beautiful, new, and very well located, in front of a park, far enough from herds but everything is walking distance.

Stayed in March 2025

The entrance door is a little heavy, but I think that's why it's a traditional building.

We could wake up to a beautiful view every day. It was perfect for accessing the bus stop for our Pisa and Chianti winery tours, as well as the bus to the mall.

Stayed in March 2025

It was very clean and updated

Stayed in March 2025

I had an amazing stay at Essence Hotel. The location is perfect—right in the heart of Florence, making it easy to explore all the major sights while also away from the noisy crowded streets. What truly made my experience unforgettable was the incredible reception stuff. As it was my first time in Florence and being a solo traveler, she went above and beyond to make me feel welcome, offering fantastic recommendations not only for the must-see landmarks but also for hidden gems that gave me a more authentic experience of the city. Her kindness, passion, and deep knowledge of Florence made my trip so much more special. The hotel itself was comfortable, clean, and had a great atmosphere. If you’re looking for a place with excellent service and a fantastic location, I highly recommend staying here.

Stayed in March 2025

Nothing

Newly renovated. Convenient location and wonderful staff at the front office

Stayed in February 2025

I had severe reservations about having to send a copy of my passport because we were checking-in around 7.30. With so much fraud around I do not think it is a sensible idea to ask for such precious information across the internet these days. Whilst I understand how the staffing here works AFTER my visit, before we arrived, it all seemed rather irregular and so I would aim to explain to future guests how the system works, and how I suppose that factors into the value for money. Personally I don't really like having to go out for breakfast as it was not provided at the hotel. Finally and this is really minor, the room safe was on a shelf that was at a 20 degree angle which I found mildly irritating!

A room with a stunning view of the Duomo- RESULT! The staff were exceptionally friendly and accommodating on site. It was a great location and very good facilities.

Stayed in March 2025

Room very hot. Opened window but then got bitten by mosquitoes.

Excellent room with fridge, kettle and tea and coffee. Hairdryer in bathroom. Large television. Friendly staff gave us directions for things to see and places to eat as well as a marked up map.

Stayed in March 2025

Nothing to complain.

Everything, from the location - with a beautiful view of the city, to the lovely staff - Lucca was very kind and attentive, he went above and beyond to make sure I have all the information to explore the city

Stayed in February 2025

Nothing

Big room; very comfortable. Staff very helpful.

Stayed in February 2025

That the room door is difficult to close from the inside it tends to open up.

It was great, clean and close to train station. There is a tea kettle in the room and teas and instant coffee.

Stayed in February 2025

Not much

Hotel is located in a quiet part of Florence, which is great if you wish to avoid the throng of tourists, but at the same time, the local attractions in including the Duomo and the Mercato are within walking distance (8min walk) . You can also catch a bus to the Piazzale Michelangelo from the square across the hotel. The receptionist, Rafaella was wonderful. I could tell she loves to help tourists make the most of their stay in Florence. Bed was comfortable, room was very clean. Would love to stay there again!

Stayed in February 2025

The hotel has this old elevator that is charming. Room was very clean and has good amenities, they give free water bottles, 1 for each day of my stay there. They gave me lots of towels and replenish them each day. The staff are very helpful, they will communicate with you and offer you help. You can leave your luggage at the reception for storage. The receptionist during my stay even booked for me to a great traditional restaurant on my last day there.

Stayed in February 2025