Nothing.

Location, cleanliness. And dinner was excellent It was absolutely perfect as a base to see the wonderful sights of Venice. Very basic, but perfect9

Stayed in June 2023

Dinner is not very delicious and quantity of the food was not enough for a person.

we stayed canal view room and it was pretty good. Owner of the property allowed us to do early check-in and answers all of our questions so that was perfect. Dinner is served in a restaurant and not far from the hotel.

Stayed in June 2023

Everything. From being two hours late with checking us in. no staff available at the property. Extremely badly maintained. dirty linen with red stains on them, old beer bottles in the room and more. The shower head is broken and does not stay in place (you have to keep the shower head in your hand to wash yourself). Aircon is more like a fan. hallway had dirty linen and towels left in them. The dinner included, rather skip it and pay for something. No atmosphere and the food was, the worst experience we have had in Europe.

nothing except for the location which is good

Stayed in June 2023

When we got there, the person checking us in couldn't speak a word of English so we couldn't understand anything and had to use Google translate. The room was supposed to be ready from 2pm and when we got there after 4pm (delayed flight) it still wasn't ready. There was nowhere to leave our bags so they let us put them in our dirty room with dirty, used towels on the floor of the bedroom. The room wasn't very clean and there were bugs everywhere, I've never been bitten so much and we travel a lot. There was a massive whole in the window that they had boarded up using sellotape - not great. We couldn't get the hot water to work on the first night and when we called, someone working in the restaurant answered and said it takes a minute to come through - we showered in cold water that night. The next night it was working. Probably the worst place I've stayed during our travels.

Location was good, we'd stayed in the area previously and loved the area.

Stayed in May 2023

Small and damp room.

Included dinner was not the best meal we had but still very good at that late hour

Stayed in May 2023

- washroom door is not locked properly - has mosquitoes - no cups provided in washroom sink - curtain is dirty - window faces to a restaurant so no privacy if you open it

great location

Stayed in May 2023

everything was so bad

nothing

Stayed in May 2023

Curtains are very dirty

I like the Location,

Stayed in May 2023

Very poor facilities Hard pillows Mosquitoes Mould Noise Not even a kettle Balcony flower boxes had no flowers, but did contain rubbish and cigarette butts

Location

Stayed in May 2023

It's not a five start hotel so don't expect super luxury. Hotels in Venice are expensive. For the price and location it is unbeatable. During our stay we had very rowdy guests who at 7.30 decided to make a big noise in the foyer. I get the feeling this was an exception as the janitor (guy running place next door) came around to investigate what was going on and was livid.

The people running this hotel are lovely. Will go out of their way to make your stay work for you. We needed to drop our bags hours before official check-in. Which they arranged. The location next to canal and was brilliant. The dinner is at the restaurant owned by they same people who run the hotel. Lovely home made food. Daniela is right spark and made us feel super welcome. Great for families and having dinner included just takes the hassle out of locating somewhere to eat, when you have tired kids after a full day of sight seeing.

Stayed in April 2023

We turned up for our check-in at the time that we were supposed to turn up, but nobody was there for us. We waited and waited because we really wanted a shower before heading out for dinner, but literally nobody came, so we had to head out without even being able to use the bathroom. The room wasn't anywhere near what I saw from the pictures when I booked, but that's not my biggest issue. The day we left, I accidentally left my washbag in the room and in the wash bag there was jewellery as well, so I contacted the girl who did our check in, Cristina, to ask her if she could have kindly sent it back to me and I would have paid her for the postage and of course for the bother too. She ignored all my messages, so I had to phone her a few times and when she finally answered, she said she would have sent it "whenever she would have had time". It's lbeen 3 weeks and not only I haven't got my stuff back, but she keeps ignoring my messages. I have also tried to phone countless times the landlines but nobody ever answers. Leave your hopes at the door if you are wanting to get a hold of staff there. I have had to phone the local police officers to ask them to do something about my jewellery that Locanda Salieri are holding for no reason - absolute shocking customer service, literally the worst you could ever imagine.

Stayed in April 2023

The window is missing glass and Tv weren't in the room. They weren't waiting for us when we made our appointment.

The room is ok, the matrac is very comfortable. The dinner very very tasty!

Stayed in March 2023

no kettle/ mugs in the room

great price and location + free meal in restaurante.

Stayed in December 2022

1. no warm water in shower. 2. almost no water in shower 3. ice cold bathroom 4. no breakfast nor dinner even though they were advertised and promised 5. no staff present 6. no way to contact staff by phone 7. the phone number in Booking does not work 8. no extra toilet paper during 5 nights’ stay

The room was quiet and warm.

Stayed in January 2023

no staff, keypad entry difficult to use, no room service, heating intermittent dark and poorly lit entrance

location

Stayed in December 2022

I had a room with view of the garden. A few mosquitos got in while I left the window open. This was mid November.

Location is near the train station. Although the area is very lively during the day, it gets pretty quiet at night which makes for a good sleep. There's no staff present but you receive all the information you need per email.

Stayed in November 2022

Let’s start. Check in. I’m working at the hotel and I can tell that check in without receptionist may be good but only if you prepare everything in advance. I really don’t understand why while travelling to another country, on day of my heck in, standing near the door already without any information how to get in, I should call to the number given here to ask which is the entrance code. You should provide that in advance, I don’t have to call you to know that things. After calling lady sent me a WhatsApp with some kind of information but I still had questions. After asking her in WhatsApp I was waiting for the answer 3 hours and finally received short answer which basically also should be written in advance. But that’s not all. The “best” thing was that in the evening at the time of taking shower we realised that there is no hot water. That was a really unexpected surprise you definitely don’t want to have during your travel. So if you want to enjoy your holiday in Venice, I recommend you to choose another hotel

Location is nice, really close to everything. But I think in Venice anything is close to any place. Aldo quality of food during dinner is quite good

Stayed in October 2022

I wouldn't even give 1 star to this hotel!!!! When we arrived to the place and went in our room it looked different as stated on the pictures on booking.com. The window was broken "fixed" with duck tape, the bed was filthy dirty!! Red spots on the bed , black small pieces of I don't even know what? Hair on the bed! It was DISGUSTING!!! I don't even start talking about the smell of the room.... I asked the owner to give us another room it has been refused , then been told to leave pr they can send a cleaning lady to fix the room !!! How?? Also they gonna fix the broken window??? After that we left , booking.com and the owner refuse to refund our money, the owner offered to give a voucher next time I visit ??? Joke!!! We needed to pay a last minute place to sleep somewhere rather than the airport for extra money few minutes walk from the hotel. AVOID AVOID AVOID disgraceful "hotel" !!!!!!!!!! The owner asked to remove the bad review and they promised i will get the refund ! I never got my refund and I am now rewriting the review and opened a case with my bank!!!

nothing!!!

Stayed in September 2022

All was good

Staff friendly. Afordable for chosen location. Easy to get around.

Stayed in October 2022

The airconditioning was a little loud

Good location, clean, simply furnished and the Dinner which was included at Trattoria alle Lance was great. And great cicchetti around the corner Arcicchetti Bakaro.

Stayed in September 2022

The instruction was that the dinner is included. But even there was a restaurant next door, that dinner was arranged in a different place, a short walk from the hotel. As it was raining, I did not feel like walking there. And there is no breakfast in that hotel either. For the price I paid it was rather disappointing.

The bed was comfortable. Even there was no staff at the hotel, I was given all instructions on how to get into hotel and my room. Everything worked smoothly.

Stayed in September 2022

Room is small for three people. complimentary dinner was not good, tried it one night and we decided to eat at another place the next time. Overall, fair.

Location is good and amenities are basic. For three people the room is very compact (do not recommend for three). Recommend this place only for a short stay.

Stayed in September 2022

Very good value for money and a great dinner included! Accommodation is basic but comfortable and the location is superb.

Stayed in September 2022

off the hustle and bustle great location on the canal coupled next to two gorgeous restaurants

Stayed in September 2022

We’ll, the host was non existent. We saw her once when we checked in. The bathroom was awful!!! and I mean awful! There was a large amount of mold on the ceiling, the shower drain was plugged and the water was pooling in the shower, on the bathroom floor, and into our room. There were no amenities..no shampoo, body lotion, etc. The pillows were like cardboard. Our reservation stated that dinner was included, but there was no host to ask about where to get it. A disgusting place to stay!

Loved the view of the canal. The air conditioning worked well.

Stayed in September 2022