Great location

Stayed in April 2025

Our room was supposed to have a fridge and we were told it had broken and not been replaced. The TV remote batteries were dead and since there is no onsite staff we couldn’t get replacements.

I really liked the location. La Terrazza was very clean and nicely appointed. And the terrazza was lovely; we enjoyed a nightcap and a lovely chat one evening. The ambiance makes you feel as if you are in your own villa.

Stayed in October 2024

Only thing they need is nicer towels!

Friendly owner

Stayed in September 2024

Nice view of the entrance to the old city. No soap bar provided. I had to clean out the kettle because there were black bits of tea? in there and it was a bit gross. The cleaning person obviously did not check the kettle. Also, I inquired about paying for the optional breakfast, but never received a response. Email communication could have been better. Piero is a friendly guy, but did not respond to my texts, however, he answered my phone calls. I was looking forward to enjoying coffee on the terrace, but it was locked. Considering the fact that the terrace is in the name of the listing, it was very disappointing that I could not access the terrace. I arrived late (11pm) and Piero was there to accommodate though. The towels were janky.

Great location, paid parking is very close and free parking is not too far away. Liquor store right next-door and restaurants within a one minute walk.

Stayed in September 2024

Due to the central location, we did experience a bit of street noise.

Central location. This property is not a hotel and should be considered more as an airbnb so don’t expect the amenities of a hotel (the price reflects this!) We contacted the owner prior to arriving and we were able to check in early at 11:30 when we arrived. He then advised where we could park our car for free and gave us a map to find the parking (he said it was safe). It was about a 12 minute walk from the accommodation. You can literally only dropped your bags at the hotel and are not able to park for more than 5 minutes so be aware if this! It’s clean and our family room/s was very spacious. Great value for money and would recommend!

Stayed in August 2024

lovely place close to everything. great staff. good communication. Loved Lucca.

Stayed in June 2024

n/a

Amazing family room - very clean , big beds, great decoration

Stayed in May 2024

The air conditioning in the room could not be turned on, because the remote control was missing. There were stains on the bed cover.

The host was very friendly and helpful, everything went perfectly with them. The common areas had a nice atmosphere and the balcony was wonderful.

Stayed in May 2024

The shower unfortunately had very difficult doors to close. But this is a small point that didn't prevent us from enjoying the place.

We got a room for 3 people but it was, in fact, two large rooms connected and 1 badroom. The rooms were very stylish and clean. Good beds. The view of the gate added to the atmosphere. The house has a great living room with cozy places to sit. The rooms had coffee makers with excellent coffee. Well situated. Highly recommended.

Stayed in May 2024

The towels we very rough other than that nice experience.

Nice comfortable rooms.

Stayed in April 2024

Inside the building was very cold because of the humidity and not so much because of the real cold .We asked the control of the air condition but they said it was only for the summer .So there was not heating in the structure.We could pay more the price of the room having warm. We rent a studio of 2 bedrooms .But to go to the bathroom you should pass through the bedroom of the others .So it was very very uncomfortable.

The rooms were comfortable and very nice decorated.All the building was very nice decorated.The location is perfect, five minutes walk to everything.

Stayed in November 2023

Loved that it was right by the town wall and very comfortable. 2 bedrooms, for two couples - needed to walk through one bedroom to get to the bathroom, but was really no problem. The open area with dining and living room was old world beautiful. Really enjoyed our stay here and loved Lucca. Don’t miss riding the wall on a bicycle!

Stayed in October 2023

The layout was not clear from the description of the property. If you are in the second bedroom then access to the bathroom is through the first bedroom, which might not suit everyone. Also there were not enough glasses or cups provided for four people.

Great location within easy reach of the main sights in Lucca. It was clean and comfortable.

Stayed in October 2023

The kettle was broken and the coffee machine didn’t work so we couldn’t have a hot drink.

Beautiful location, handy for the station and right in the centre, very peaceful.

Stayed in October 2023

Air conditioning could be improved.

Centrally located. A typical Italian house in the old town of Lucca. Comfortable and clean.

Stayed in September 2023

Walls were thin and we could hear the people next door talking and snoring. Air conditioning was also loud and sounded like a softer version of a washing machine

Good location, room was clean

Stayed in September 2023

Towels, coffee, and tea are in need of improvement

Stayed in September 2023

Fragile WiFi Shower drain was blocked on arrival Towels were thin and tiny Garden terrace area looked neglected with dead plants

Great location Good size

Stayed in September 2023

Excellent location and very nice room with shady terrace

Stayed in July 2023

Listing mentioned breakfast; but there was no breakfast.

Stayed in June 2023

The terrace is unfortunately not well maintained.

good location, close to the city center and all sights. Cozy apartment with nice atmosphere, the room was spacious and clean. Staff was friendly.

Stayed in June 2023

The hotel has no parking, we were directed to a free public parking outside the citadel, 15 mins walk away. The room is very small and with no balcony, as mentioned in the description. The bed is formed of two small beds, with space in between, which made sleeping very uncomfortable. No safe box, as advertised, and no mini bar.

The location was great, the owner was very helpful and nice. Everything was clean and new. The common terrace and reception area are amazing.

Stayed in June 2023

On arrival, the landlord Piero said that he would not provide breakfast; we had hoped to be served breakfast on the terrace each morning. The bedroom was long but a little narrow, so the bed took up most of the width of the bedroom; we felt we had to walk around the bed all the time to get to the shower room/toilet.

Location was exactly what we wanted, right inside the walled city. The shower room/toilet was beautifully clean, with excellent walk-in shower cubicle.

Stayed in May 2023

A bad shower is a deal breaker for us. Sadly the shower let's the whole room down. Luke warm after running the water for 3 minutes. Such a waste of water.

Location is the best. 5 minutes from the centre of the old Town. Stunning view.

Stayed in May 2023