furnishings maybe a little tired

very good location. Central to all that I wanted to experience. Very good value for money.

Stayed in March 2023

The location was great. It was about 4min walking from the Tram Station Unitá, and above a really nice bar that served some delightful aperitivo. The staff was always really nice, and they kept my bags in the last day after my check-out. I stayed in a room with personal bathroom, and it was all very clean and functional. The room was spatious and comfortable, and the noise cancelling was almost 100%. It certainly kept away most of the noise from the busy street. Another nice touch: it was rather cold for most of the weekend, so the heating was turned on in the bathroom, so I never was cold while taking a shower. Overall, I think it was really worth it, and a great value-quality choice.

Stayed in March 2023

The location of this place is possibly the best location one could have hoped for in Florence. And the woman at the reception was super friendly and nice which made us feel comfortable at the place.

Stayed in March 2023

Nothing, it was great

Lovely staff, feels far warmer and full of character than normal hotels. The room was very pretty and the location was nice too. The staff all spoke good English too which is always relieving for those who don’t speak the local language.

Stayed in February 2023

There is nothing else in the hotel, aside from the rooms and a common area to sit down

Old style hotel, easy to reach and with comfortable rooms

Stayed in November 2022

The WiFi was patchy at best which was disappointing but the stay overall was still extremely pleasant. Worth noting that the city tax was asked for in cash only!

The location was fabulous and the room wonderfully comfortable

Stayed in January 2023

Great location near the attractions and train station. Super friendly staff.

Stayed in January 2023

Great location, very near to Duomo. Room was upgraded free of cost. Facilities in the room was excellent, it was super clean. Heaters were working very well. When I have visited Florence, it was a bit windy and chilly. But I felt great in the comfy beds :)

Stayed in January 2023

a bit nosy

the location and the room

Stayed in December 2022

Hotel is located above very noisy street with restaurants, that were playing live music till 11 pm. Windows are not cancelling noise at all. Only way to sleep was with earplugs

Great localization. Shared bathroom was clean and kind stuff.

Stayed in December 2022

The furniture was a little bit old and worn, and also the sink and taps in the bedroom too. But for the price and location, you can't really complain. There was a bit of noise from the bars and restaurants downstairs but that's part and parcel of the atmosphere of these small Italian streets.

The location was great, the staff were friendly, the beds were comfortable, the room temperature was fine. It was a cosy place.

Stayed in September 2022

- The hairdryer is awful, I had to spend around an hour to more or less make my hair dry. - Ventilation in bathroom switched on automatically after turning on the light and was working and making noise for some time after switching it off. It will not let you sleep if you will use it in the night time. But I used light near the mirror so could avoid that noise. - I didn't have problem with noise from the streets in the evening but in the morning it was not possible to sleep. But it's not a fault of the hotel - they made everything they could. Windows are very good. It's because of the central location. - There is a common toilet or bathroom on the floor, so you will hear how people visit it. - It would be nice to have 2 big towels - for body and hair, I had one big and one very small and thin.

- central location close to all main attractions - facilities are quite old but everything is very clean - I got a better room than I booked - large and with great view - Good internet connection - shampoo and soap are provided

Stayed in November 2022

The lady in the reception gave us wrong room’s key and she was angry to us that why we have sit on the bed even she gave us the key of that room and we thought it was our room , this behaviour was rude and disrespectful .

Stayed in November 2022

The hair dryer is not strong, but it's fine.

Location is good. Close to train station and tourist attractions. Many option for great restaurant too. Staffs are friendly and helpful too. I had a good stay.

Stayed in November 2022

A little dated

Excellent location and friendly staff.

Stayed in November 2022

Its good location with cheap rate..Just go for it

Stayed in November 2022

The check out time is at 10.30am which is quite early.

Cosy little room with basic amenities (including a working mini fridge and hair dryer) and a nice view of the street.

Stayed in November 2022

No lift from ground to first floor.

Location

Stayed in November 2022

Due to the location , it was very noisy if the windows remain open. They had triple glass, so complete silent if all was closed. But if anyone has mild claustrophobia, it can be a problem. It was resolved with a fan, supplied by the hotel staff.

Hotel was very central and close to train station. There were several pubs and restaurants around. This review is for a 2* hotel. So bearing in mind this, the room was good. Not luxurious, basic, but the mattresses were excellent and the room was a good size.

Stayed in October 2022

The room is directly on a busy tourist street. However when the windows are closed you don't hear any noise(very good isolated windows). Location to the central station, Duomo and Galleria Academia is in walking distance from the hotel. The lady at the reception was very very very friendly and explained everything nicely. She is a sweetheart. The shared bathroom was always clean and tidy. You are allowed to leave your baggage free of charge at the hotel after check-out untill 17:00.

Stayed in October 2022

Extremely noisy.

Great location, friendly staff.

Stayed in September 2022

noise from the street and construction on the roof at the time of stay

Stayed in October 2022

The decor is dated but that isn’t much of an issue.

Charming but dated, Hotel Lorena, is well situated near all the sites and great restaurants and shopping. We loved the view of the Duomo from our top floor room.

Stayed in August 2022

Facilities listed in booking.com said it had air conditioning however, it was not ON. We did not need it as it was not that hot. But we had booked this expecting that there will be AC as mentioned in the advertisement

Central location - very close (walking distance) to the main attractions in florence. Very friendly staff, spacious rooms and excellent location with a lot of food and drinks available nearby. The rooms were exteremely tidy and overall it was a comfortable stay. Luggage storage option was available which helped us immensely to travel around Florence without the worry of our bags. I will recommend this to my friends.

Stayed in October 2022

Room was very basic but you get what you pay for and for a 2 star hotel in the middle of Florence it was a good deal. This place has a strange requirement that you have to leave your keys at the desk when you go out, which was a bit annoying.

Great central location. Pretty comfy bed. Windows that open to let in the air but which are quite good at muffling they very busy street below when closed.

Stayed in October 2022