They were very arrogant They showed no consideration Overstaffed Under qualified No airport shuttle and the shuttle service to Vinitaly was terrible

The breakfast that was included

Stayed in April 2024

Very good hotel for value. Brekfast is excelent.

Stayed in January 2024

very varied, delicious breakfast; comfortable bed; free parking; nice staff

Stayed in December 2023

A little out of town.

Nice

Stayed in December 2023

location little far

clean? great stuff

Stayed in November 2023

Employee

Place

Stayed in October 2023

No

friendly

Stayed in October 2023

The breakfast was good,

Stayed in October 2023

No restaurent we have to order in or go out for food

Room was very spacious. It was 12mins from porta nuova by taxi Nice ambience Breakfast @ euro 8 was really lavish spread and value for money Staff at the reception were very cordial

Stayed in September 2023

I arrived at the 4 starts hotel that I should have a room booked at 1am. They first gave me a tripple room that no one can move inside as it is too small so I went down and told them that I cannot stay in such a tight room and that I already booked a double room with a king bed! They told me that i ll have to stay in this room until the next day as they do not have other rooms available.. I said ok as I am soooo tired.. I tried to open the room, but the key didn't work.. had to go down again and asked for another key. The guy came with me and opened it with the other key and left.. when i entered the room, i put the key inside its slot to open the lights. The lights didn't work!!! I opened the flash light of my phone and i called the guy, luckily he had told me the reception number (9) as the phone was so old with no instructions on it.. after 3 mins, he replied, saying that i just need to put it in the slot!!! I told him I did, and he came up again to try, and he found that he can not make it work!!! I waited for 15 mins, and he came back with another key to try, and it didn't work. He then told me that i ll have to put it in the slot outside the room and then inside it again to work!!! He tried to make it work for 10 mins!!!! keeping going back and forth inside and outside of the room!!! Finally, after 10 mins, the lights worked, but these are the steps: 1. you have to go outside the room 2. close the door 3. put the key in the slot 4. open the door 5. remove the key from the outside slot 6. put it quickly inside the inner slot of the room 7. quickly close the door (while you are inside).. this is the process to keep the lights on!!!!! And if u say that this is the normal process, I ll tell you try to keep the card inside the inner room slot and open the door, you will be surprised that the light will go off! Breakfast was not good The receptionist made a mistake writing the company name, and when we told her, she said she could not change it.

The place is beside Lidl and Aldi so if anytime you want to buy something, you will find it very easily.

Stayed in September 2023

The reception could have more information regarding public transportation from Arena Opera at night: we found night buses ourselves:)

It was the last minute reservation after our first choice was cancelled, and it exceeded our expectations. The hotel is in the residential area providing excellent public transportation to the city center, good supermarket round the corner and silence at night. The staff of the restaurant is very attentive, there is a wide choice of local and international options for breakfast. The room was located on the upper floor meaning no noise at night at all. Beds were spacious and excellent towels were provided.

Stayed in September 2023

Is a good option if you arrive by your own car.

Hotel ok. Parking inside but also free of charge on street. Comfortable. Nice and friendly personnel.

Stayed in September 2023

I’m sorry. The water problem was not addressed as expected. Toilet was not working properly. Can’t wash ourselves properly.@Hygiene problems not met met.

Stayed in August 2023

- dirty bathroom

- free parking - good location

Stayed in July 2023

Some of the corridors are a bit tired

Nice hotel. Breakfast was lovely. Location is 35 min walk from central Verona

Stayed in July 2023

Decor dated

Value and breakfast

Stayed in August 2023

The bathroom was recently renovated, but is clean and usable. There is a charge for the private underground garage, and free parking in front of the hotel.

Clean, comfortable, delicious breakfast, nice staff. Bicycles can be stored.

Stayed in July 2023

Hotel that time forgot! This hotel is so dated - decor from the 70s/80s - worn carpets, faded wall paper, breakfast was chaotic and poor. Nothing at location.

Nothinb

Stayed in July 2023

The stuff

Location

Stayed in July 2023

Everything, unsupported noise , not clean , personnel (who made our check in )

Rein

Stayed in July 2023

Nothing.

We were only there to sleep. But everything was great, particularly the staff who were great.

Stayed in June 2023

clean and smart

very clean and very nice hotel. the staff are very nice and Luca at the bar in the evenings is such a nice and helpful guy. very good hotel.

Stayed in June 2023

room was out of date looking , very old .. specially the bathroom and the bed , mini bar have only 1 mineral and 1 still water , that’s it , and there was no tea coffee facilities in the room. Oh and the bed was very old .. it says 4 star hotel but I don’t know how ?

I only liked the staff , they were all very helpful and friendly every single one of them

Stayed in May 2023

Outdated and bad location.

Clean and high quality hotel. Good options for food and large room with en suite.

Stayed in May 2023

this hotel is in the middle of residential flats, very awkward to get to if you’re not driving. we walked to the centre of Verona and it took us about 35 minutes. the lady who greeted us barely spoke to us or looked at us and had a very confused look on her face until we eventually got a room key and she informed us of our room and breakfast. the room itself is very outdated, 70’s decor, green bathroom, red carpet, ancient hair dryer and peeling wall paper. shower head in the bathroom sprayed everywhere and was unable to be adjusted which made for an awkward shower. the beds also had a rough type blanket under sheets which made you feel itchy. the air con was broken and room was very hot. tv was fine. the hotel was clearly rated 4 stars aboht 50 years ago and hasn’t been updated since. realistically I’d give this hotel 2 stars as I’ve been to a 3 star hotel better than this one.

nice lobby/lounge area when you walk in, spacious room.

Stayed in April 2023