Via della Croce 2, 23829 Varenna, Italy
#7 of 7 hotels in Varenna
Guests' ChoiceBased on 393 hotel reviews
7.9Cleanliness
8.3
Comfort
8.2
Location
9.2
Facilities
7.5
Staff
9.1
Value for money
7.8
Free WiFi
6.2
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End of dialog contentReviewed: 15 June 2022
Bethany
IrelandSuperb location, very friendly and helpful staff
Stayed in June 2022
Reviewed: 6 June 2022
Lana
Netherlandsthe bathroom was pretty old, it had a small shower with showercurtain we arrived at 3pm and unfortunately the room wasn’t ready.
the location is perfect. the staff is really sweet
Stayed in June 2022
Reviewed: 5 June 2022
Renuka
IndiaNothing to dislike.
Very good location, walking distance from station and ferry. Very comfortable and very helpful staff. Great restaurant attached to the hotel. Altogether very enjoyable experience.
Stayed in June 2022
Reviewed: 26 May 2022
Madhusudan
United StatesThe front desk staff (Ekterina) went out of her way to accomodate all of our needs. The kitchen staff was wonderful. The breakfast service was simply awesome.
Stayed in May 2022
Reviewed: 23 May 2022
Jun
Netherlandslocation really good, 3 minutes walk to ferry boat.
Stayed in April 2022
Reviewed: 17 May 2022
Vladimir
EstoniaRoom was somewhat old-fashioned. Definitely worth refurbishing.
Excellent location. Very helpful staff (especially Jekaterina - thank you very much for your kindness). Good breakfast.
Stayed in May 2022
Reviewed: 31 March 2025
Nigel
SpainThe only negative for us was the breakfast. Everything was running out and not being replaced. Even plates and cutlery. Maybe more staff in the kitchen would improve this.
It was a short walk from the train station and very easy to find. The staff on reception were lovely and gave us great advice on places to visit. The bed was comfortable, and there were plenty of toiletries provided. The hotel was quiet at night which was good.
Stayed in March 2025
Reviewed: 8 January 2025
Emma
United KingdomThe room was very basic and in need of modernisation. The shower was poor and had a curtain that stuck to you. There was a smart tv but the WiFi wasn't good enough to be able to use it. Breakfast options were very limited, mostly cakes and pastries.
The location was great, close to the station though there were steps near the station and to get into the hotel. The receptionist was very helpful. The room was very clean and quiet and the bed was comfortable.
Stayed in January 2025
Reviewed: 29 December 2024
Cristina
RomaniaThe property was exceptionally clean, conveniently located close to downtown and the port, and offered a warm and welcoming atmosphere thanks to the friendly staff. The breakfast was a highlight, with delicious options that added to a wonderful experience.
Stayed in December 2024
Reviewed: 19 December 2024
Mika
AustraliaStaff were friendly, breakfast was very generous and location was perfect. Room was kept really warm for winter which was perfect
Stayed in December 2024
Reviewed: 15 December 2024
Eleanor
Maltai always take eggs for breakfast, it would be excellent if you serve eggs for breakfast
everything perfect. location was excellent and breakfast very good.
Stayed in December 2024
Reviewed: 22 October 2024
Michele
United StatesWhat a nice staff. Very friendly and helpful. Comfortable room for the price, very clean, nice shower, great breakfast!
Stayed in October 2024
Reviewed: 17 October 2024
Dana
United StatesThe walls are paper thin and the entry way is very loud. We could hear every other room talking . No mini fridge
The beds were comfortable
Stayed in October 2024
Reviewed: 6 October 2024
Sheree
AustraliaNothing not to like as long as you are aware Its older and a simple property.
It was in a fabulous location
Stayed in October 2024
Reviewed: 4 October 2024
Todd
United StatesThe rain was way too small. I thought it was way too expensive for what I got. I would not stay there again.
Stayed in September 2024
Reviewed: 3 October 2024
John
CanadaStreet noise after midnight
Excellent breakfast! Friendly, helpful staff
Stayed in September 2024
Reviewed: 27 September 2024
Janet
United KingdomDated and noisy
Location
Stayed in September 2024
Reviewed: 10 September 2024
Sara
United StatesVery outdated, showers impossible because they flooded, no awnings for waiting outside. Super hard to get luggage to and from your room, up many steps. No chairs in some rooms. Way over priced.
Location,staff and food
Stayed in September 2024
Reviewed: 14 July 2024
Kate
AustraliaPerfectly placed and immaculate. Matteo was extremely warm and helpful with luggage and use of a space after checking out. My stay was affected by a national train strike and my money was refunded for the night I couldn’t stay, for which I am grateful. A lovely breakfast was provided. Cannot recommend highly enough.
Stayed in July 2024
Reviewed: 7 July 2024
Bridget
United StatesEverything was old and not very clean. Hairs left in the sink from previous guests. Room very small.
The location to the train station and the ferry was a bonus. 5 minute walk to laundry services. 2 Minute walk to the ferry, 5 minute walk to the train station.
Stayed in June 2024
Reviewed: 4 July 2024
Teresa
United StatesAir conditioner was broken for two of our three nights. It was supposed to be working on the last night but was not adequate. No offer was made to compensate us for this.
Location is great. Breakfast was ok. Beds were comfortable.
Stayed in July 2024
Reviewed: 3 July 2024
Christine
United StatesThe a/c wasn't working and it was sweltering. Could not sleep. Opened windows for circulation, but street and people outside extremely noisy.
The reception woman tried to be helpful.
Stayed in June 2024
Reviewed: 2 July 2024
Otani
United StatesI could have used a single chair to sit at the desk In the room; instead I had to move the bed closer to the desk, to use as a chair.
Check-in was personal and friendly. Easy to receive assistance if needed. Very well-organized staff.
Stayed in July 2024
Reviewed: 25 June 2024
Mary
United StatesClose to the train & ferry.
The staff was friendly & helpful.
Stayed in June 2024
Reviewed: 21 June 2024
Bardin
SingaporeNo lift to reach the rooms. Water stopping during shower.
Proximity from railway and boat stations
Stayed in June 2024
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