Nothing

Great hotel with excellent friendly staff ,comfortable clean and in a great location Stayed here five times and perfect for ferry or a holiday

Stayed in October 2023

The Location of the property was close to the port Ancona!We had a beautiful room that overlooked the port it was clean and comfortable!We appreciated the hotel having a restaurant it made it very convenient!

Stayed in October 2023

The WiFi wasn't working on my floor and I had online meetings booked in the evening with my Clients in the USA. Obviously I couldn't do that in the lobby because of confidentiality, so I had to postpone the meetings until I returned to my office in the UK. This is not a good hotel for Business use. The lady on the desk at checkout didn't enquire about my stay, so I didn't bother telling her.

Breakfast was OK. The staff were mostly very nice, especially on arrival.

Stayed in September 2023

The water either didn’t work, or it was the color of rust. We travel often to Europe. And have never had someone act like this is normal, and that my family and I should just shower in it.

The location of we nice. Power kept going out, lights flickering.

Stayed in August 2023

ridiculously expensive for what you get. Very small and basic room.

The only thing I would save from the hotel is the kindness of the staff

Stayed in August 2023

the room was reasonable but very tired as was the hole hotel. the WiFi was also very disappointing and could also do with an upgrade (rather than use an old tactic of paying for a better service. (If its already there support your guests instead of trying to get an extra buck that you know you're not going to get)

the parking was great at no charge.

Stayed in July 2023

The hotel looks like nobody touched it since the 80s. No improvement in forty years. It could be a decent place to stay if the owners saw the light and finally decided to refurbish it completely. Old furniture, old air conditioning, old doors. Overpriced. I felt ripped off.

Kind staff, clean room.

Stayed in July 2023

The first room had a dirty matrass cover with visible stains and hair to be found. The second room was a bit cleaner. the hotel itself is very outdated, nowhere near the NH standards nor worthy of 4 stars.

location and availability of parking

Stayed in May 2023

The room was very tired and dated like something from the 70s. The room also needs refurbishment and the paint and paper are is very poor state.

The view from the room was great.

Stayed in May 2023

where do we start

atrocious

Stayed in May 2023

Nothing

Great hotel

Stayed in March 2023

Rooms are very small. Free Wifi sucks (at least in rooms), therefore one is de-facto forced to pay for premium Wi-FI. Avoid taxi-drivers called by the reception, they charge absurd prices

The style of the building and the internal decoration of the hall, they remind a DDR-hotel of the 70'

Stayed in November 2022

Though the hotel is spotlessly clean in the typically Italian way, it is showing its age. It could be a very fine property - the building and its location have potential) but needs some work. Also, the breakfast could be improved (the dry clumps of scrambled egg, for example). It was perhaps a little bit overpriced for its current state.

The hotel is about as near to the ferry port as can be, though via a circuitous route. The young man at reception was charming and helpful, recommending a restaurant nearby. Our room had a good view of the harbour and some of the historic buildings bordering it. The hotel welcomes pets. I was surprised by the surcharge, but it turned out the hotel provides a dog bed (unfortunately too small for our cocker), a bowl and treats. It also turned out that the surcharge was too complicated to deal with on the hotel's IT system, so in the end it was waived!

Stayed in October 2022

Sadly the restaurant was not open on the day we stayed but local ones were.

On arrival from Patras ferry this hotel was in a good location. The lovely man on reception checked us in and also arranged for a bottle of wine for us to purchase due to the bar being closed, we sat overlooking the ferry port enjoying our glass of chianti.

Stayed in October 2022

Wifi was bad in the room. Simply not ok. But it was ok closer to the reception.

Employees were pleasant and helpful. Location is ok, not so far from the main squares.

Stayed in September 2022

Great position, the walk up the hill did us good. great view over the harbour very friendly staff room cleanliness exceptional

Stayed in September 2022

cleaning issues

closed by sea

Stayed in August 2022

rooms dated, very strong smell of cigarette smoke in rooms and corridors.

good location for use of Ancona Port

Stayed in September 2022

The personal was the best! Very helpful and always happy 😊

Stayed in August 2022

Hotel is not easily accessible by bus. Requires a short but steep walk from bus stop.

Staff was very helpful. Room was great. Air Conditioning was especially good during extremely hot weather.

Stayed in July 2022

no much

Stayed in June 2022

Wi-Fi doesn’t work. Lighting made the hotel feel scary and creepy. Not very clean

Staff nice.

Stayed in May 2022

all good

great position looking over the port. very clean and the receptionists were polite and helpful.

Stayed in May 2022

Needs updating, rooms are looking very tired.

Stayed in May 2022

a little difficult to access on a narrow road, not many restaurants close by and the hotel restaurant never seemed to be open.

easy parking, nice rooms, helpful staff

Stayed in April 2022