Via Regina 45, 22010 Carate Urio, Italy
#4 of 28 hotels in Carate Urio
Guests' ChoiceBased on 207 hotel reviews
8.6Cleanliness
8.7
Comfort
8.8
Location
8.9
Facilities
8.3
Staff
9.3
Value for money
8.0
Free WiFi
7.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 14 April 2025
Urs
SwitzerlandFriendly and helpful staff / manager The cosy family room with views and terrace The bar / cafe / enoteca
Stayed in April 2025
Reviewed: 8 April 2025
Alison
United KingdomWe loved the location but it is a very small village with limited facilities which might not suit some. Some essentials were lacking on arrival but were swiftly resolved when bought to their attention - they had simply been missed when preparing the room.
Stunning location on the water with outstanding views and exceptionally helpful staff. Rooms very good for the money, though not luxurious by any means. Tasty breakfast and very willing to accommodate dietary needs.
Stayed in April 2025
Reviewed: 7 April 2025
Maktoum
United Arab EmiratesBreakfast should start earlier.
The view was awesome.
Stayed in April 2025
Reviewed: 28 October 2024
Charlotte
United KingdomThe hotel was perfect location, only 30 minute ferry from Como. The ferry stop is right outside the front of the hotel in addition to a bus stop which can also take you around the lake. The hosts were super lovely and extremely helpful when needing advice on bus/ferry times and places to visit. We stayed in a lake view, balcony room which was perfect. Sadly we had bad weather but would definitely recommend!! The room was super clean and nice sized bathroom. Would recommend as a perfect hotel to stay at when visiting Lake Como. If you’re wanting to stay somewhere with restaurants and supermarkets near by, there wasn’t much apart from the restaurant in the hotel.
Stayed in October 2024
Reviewed: 1 October 2024
Nicole
AustraliaThe family hospitality. The location. The view.
Stayed in September 2024
Reviewed: 26 September 2024
Harshvardhan
United Arab EmiratesSize of room was small but I guess. All property are small compared to other countries.
We had the best view of the lake right from our room. Amazing service at reception. A must stay, enjoy lake Como from this amazing hotel.
Stayed in August 2024
Reviewed: 18 September 2024
Trudy
United StatesNothing
Orso Bruno was in a very convenient location. Parking was available, on-site restaurant, & a wine bar right next door. We did not have to move the car once. It had a beautiful view of Lake Como and the 2 bedroom suite was very large & comfortable.
Stayed in September 2024
Reviewed: 14 September 2024
Fung
United KingdomNeed to pay for parking
Good view from our room. Bed is comfortable, and the room has air conditioning. Bathroom is large. Pier is close, and you can check ferries timetable in the reception. Knowledge staff
Stayed in September 2024
Reviewed: 10 September 2024
Clair
United KingdomNothing
Location was good opposite ferry. Staff were very friendly and helpful. We booked and paid for parking which was good. We really liked the seating for drinks and snacks by the lake.
Stayed in September 2024
Reviewed: 8 September 2024
Ioana
RomaniaThere is a boat station/ stop quite in front and could be a but nosy in the morning
The location is great, we booked a room with lake view which was really enjoyable
Stayed in August 2024
Reviewed: 6 September 2024
Bkeet
SingaporeNot the hotel's fault, but there's hardly a footpath even, for a decent stroll around the hotel, given that the hotel does not have a pool or gym
The view from our room, the ease of check-in & out, the friendly helpful staff, close proximity to ferry point & excellent restaurant. I was not feeling well enough & missed my pre-paid breakfast, but hotel was kind enough to give me a refund.
Stayed in August 2024
Reviewed: 5 September 2024
Valeriia
United Arab EmiratesA bit isolated from any activity place; Breakfast menu almost doesn’t change
Beautiful view from the room and the breakfast place; Super friendly staff, we were checking in late and we got detailed instructions with the pictures which was very helpful; Spacious room
Stayed in September 2024
Reviewed: 3 September 2024
Valtteri
FinlandView, customer service, breakfast, location, ferry stop near
Stayed in September 2024
Reviewed: 22 August 2024
Casey
United KingdomThe breakfast could have had a little more variety, however I was in a rush to leave for an event so it may be that I didn't look enough.
The view was absolutely incredible from my personal terrace. Waking up to Lake Como, is worth an unlimited amount of money. Also, the staff were absolutely incredible. Very helpfuly and lovely to talk to.
Stayed in August 2024
Reviewed: 13 August 2024
Amelia
SingaporeThe reception area is a bit dead. They could have utilised the area more for lounging and reading. Rooms on top floor need to be accessed via external staircase. (Could be a problem when it rains)
It’s situation on a quiet street off the main road. The hotel overlooks the lake and the environmental is very peaceful. Staff are very nice and helpful. Great food, comfortable rooms (Thank goodness for the air con!)
Stayed in August 2024
Reviewed: 8 August 2024
Snow
United KingdomStunning views, friendly staff clean and nice room
Stayed in August 2024
Reviewed: 6 August 2024
Anne
United KingdomBathroom could be upgraded but was clean
Nothing fancy here, small quaint hotel in a small quiet, pretty village on the left side of lake Como. Room was very spacious and clean. We had a nice sun terrace and views of the lake. The breakfast was very good and the bistro in the evening was also very good. Staff were most helpful. It was a very relaxed stay but nothing fancy. Great bar below hotel with lakeside terrace.
Stayed in June 2024
Reviewed: 3 August 2024
Liselotte
BelgiumBeautiful view, excellent location, very friendly staff and delicious breakfast! Also the kids were warmly welcomed!
Stayed in August 2024
Reviewed: 27 July 2024
Morten
DenmarkWe are a family with three smaller children (7,5,1 1/2), the street is very narrow with no secure place to walk. And the area is very quiet with no shops where you can buy water or ice cream. No play grounds in walking distance. The shore of lake Como is almost not accessible from the hotel, you have to drive to find a place to swim with children. We got no information about things to do in the area with children - and not very much help when we asked for a place to get pizza for lunch. The guy in the hotel told us “further down the street”, but we didn’t find that place, that serves pizza for lunch. So we wouldn’t recommended the place for people traveling with children. It was not a relaxing area with children.
The hotel is beautiful, and it is located just next to the Como lake. Breakfast (not included) was very good and with a great view over the lake.
Stayed in July 2024
Reviewed: 26 July 2024
Stephanie
SingaporeBeautiful view of the lake with clean and large rooms. The restaurant was lovely. Samuele was very friendly and helpful, even prior to us arriving!
Stayed in July 2024
Reviewed: 25 July 2024
Robert
United StatesPerfect location. Parking was ample. Dinner aNd Breakfast was exceptional. Staff were excellent and very accommodating. Would love to go back for another stay.
Stayed in July 2024
Reviewed: 21 July 2024
Stefan
DenmarkThe hotel is situated in a quiet and charming area not too far from the Autostrada and has a great view of the lake. Very flexible and helpful staff, we would like to come back.
Stayed in July 2024
Reviewed: 14 July 2024
Nicola
SwitzerlandEverything was great on both my visits.
This hotel is both characterful and immaculately clean. Nice bathroom and the beds are very comfortable, the hosts are extremely considerate to their customers. We appreciated the friendly service, thoughtful cosmetics, coffee & tea making facility and excellent food in the restaurant.
Stayed in July 2024
Reviewed: 13 July 2024
Adel
IsraelClean, big Rooms, Nice and kind stuff, location near the boat bus and bus station.
Stayed in July 2024
Weissbad, Switzerland
Fiesole, Italy
Playa del Carmen, Mexico
Korčula, Croatia
Tällberg, Sweden
Pas de la Casa, Andorra
Faak am See, Austria
Salerno, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content