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Reviews of Passalacqua 5 stars

59 Via Besana, 22010 Moltrasio, Italy

#2 of 23 hotels in Moltrasio

Guests' Choice

Review score

Based on 45 hotel reviews

9.5

Score breakdown

  • Cleanliness

    9.8

  • Comfort

    9.9

  • Location

    9.7

  • Facilities

    9.6

  • Staff

    9.6

  • Value for money

    9.0

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 3 April 2025

    10
    amazing
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything . It's unique.

    The property is amazing!

    Stayed in March 2025

  • Reviewed: 24 December 2024

    10
    Totally amazing. The bar staff are great!!! The views, the spa are breathtaking
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The gym could have been cleaned a little better and the swimming pool windows. I think at breakfast each table could have its owner server. Having multiple people keep attending to just 2 people was a bit uncomfortable. Some space is also required at the table. We were very late and nearly didn’t make our booking :-( I think the reception could have maybe had a drink waiting on arrival ? Offered an upgrade ? Asking whether they should book the restaurant for us was too pushy when we didn’t even know if we would arrive! The Gotthard Tunnel was closed. The room service pizza was awful. More options should be made available for a hotel like this.

    It is a dream! The location by the lake. The gardens. The interior. The spa is beautiful and very private.

    Stayed in December 2024

  • Reviewed: 9 December 2024

    10
    Understated perfection
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    Frankly it was all perfect. Even if the stay comes at a high price point, it is very much deserved as the level and quality of our stay was impeccable.

    Overall, it feels the proper Italian experience where simplicity meets understated luxury. Service: spotless. Friendly and easygoing, yet perfect - from the reception, to the valet and luggage service, to the restaurant and bar. Personnel is prepared and professional, but makes you feel “at home”. Room: the attention to detail and quality of the room is beyond exceptional. Every single detail is carefully thought, from silver details (glass saucer, bathroom sets etc). Spacious room and bathroom, warm and cozy, yet maintains the style of its grandeur past. Restaurant: fine dining yet traditional and sensible menu with good portions and peculiar amuse-bouche. Very careful with allergies and pregnancy requirements (quite a combo!). Interesting non alcoholic drinks. Bar: nice selection of light lunch menu, perfect for a quick bite. Spa: amazing. The way the hotel recreated a secluded space in the tunnels below the villa is simply stunning.

    Stayed in December 2024

  • Reviewed: 4 December 2024

    10
    Just perfect
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    We have nothing negative to say. Just beware that, if you don’t have a car, you will be a little isolated - Moltrasio is a really tiny villa with not a lot to see. During the winter, taking the ferry is not as pleasant as in the summer, so staying inside has more of an appeal. We didn’t mind that at all, given how absolutely outstanding Passalacqua is.

    Passalacqua is just flawless. Everything about the property is jaw-dropping - first the lovely lake views, and then the lavish decor. The details are outstanding - from the signature scent to the flowers and Christmas music, a cozy and elegant environment is created, in the form of a true winter wonderland. Every single staff member is very polite and friendly, going out of their way to make your stay perfect. My husband and I, on our honeymoon, received a very warm welcome and even a room upgrade. We were initially thinking of taking the ferry to explore nearby towns, but were so fascinated by Passalacqua that we decided to just spend our three days enjoying the lovely views. Not even the low temperatures deterred us from enjoying our stay thoroughly. We had both the formal dining experience and the bar food, and both were great. Our thanksgiving dinner was particularly flawless, with both great food and an unforgettable reception with live piano music. Breakfast was also unbelievable- Passalacqua has an amazing selection, and the staff is absolutely amazing at making you feel at home. We were constantly asked if we needed anything, and all of our needs were instantly catered to. The spa was also a highlight. We were given an amazing tour of the installations and had a blast at the newly inaugurated indoor pool. Overall, this was a memorable experience and made our honeymoon unforgettable. We sure hope to be back in the future.

    Stayed in December 2024

  • Reviewed: 1 December 2024

    9.0
    Exclusive feel and relaxing. Service wonderful.
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Yes the property awesome. View and ambiance.

    Stayed in December 2024

  • Reviewed: 28 November 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Lake View
    • Stayed 4 nights
    • Submitted via mobile

    On the expensive side of things...

    Fantastic!

    Stayed in November 2024

  • Reviewed: 15 July 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    One of the most beautiful hotels we’ve ever stayed at. Incredible grounds and views. The design details are just stunning.

    Stayed in April 2024

  • Reviewed: 3 July 2024

    10
    Just phantastic!
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    This hotel is almoust to dreamy to be true! Easily the best location I‘ve been to.

    Stayed in April 2024

  • Reviewed: 1 June 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    Personally I felt the food could be a lot better

    Beautiful position and top class accommodation

    Stayed in May 2024

  • Reviewed: 27 May 2024

    10
    a hotel dream come true
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with City View
    • Stayed 2 nights

    prepare to bring the big wallet - the prices are as fantastic as the property. in particular, we found dinner at the hotel's restaurant to be wildly overpriced, considering the rather average dishes served. you may want to consider some of the lovely other dinner options in town.

    can a property that received the highest industry-accolades live up to the sky-high expectations of its guests? passalacqua can. it is a hotel dream come true, a secluded world of wonder for a privileged few. the warm welcome and personal service combined with flawless housekeeping, attention to detail (from the beautiful stationery to the picture-perfect breakfast buffet), immaculate gardening and priceless views made our stay more than memorable. passalacqua is spectacular from a to z.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    10
    Beautiful quiet little gem!
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    I didn’t like the food at the restaurant for dinner . Please don’t order the “secret recipe pasta and risotto”. The breakfast is great though.

    What lovely gem! So much better than Tremezzo! Only 24 rooms, I had to book 4 months in advance! Loved the cuteness of it, beautiful views, nice pool. Loved the love piano music at the restaurant . Very romantic hotel. Every corner is picture perfect!

    Stayed in April 2024

  • Reviewed: 21 April 2024

    10
    Dreamy
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with City View
    • Stayed 3 nights
    • Submitted via mobile

    There’s nothing not to like!

    This property deserves all the accolades! The staff are exceptional, Greg the hotel manager is the captain steering this team to iconic glory. Thank you for making our Minimoon so special and memorable, we will be back 💙🦋💙

    Stayed in April 2024

  • Reviewed: 20 April 2024

    10
    This will be an unforgettable experience for the remainder of our lives. It was truly the most beautiful place we've
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything is perfect.

    Everything about this hotel was exceptional, every corner had unmatched details that showed the thought behind every little thing. The gardens were beautiful, it smelled like flowers wherever we went. The different levels provided a totally different vibe. From the docks to the hotel room, it truly was the most beautiful hotel we've ever experienced

    Stayed in April 2024

  • Reviewed: 13 April 2024

    10
    Excellent! Beautiful!! Exceptional!!!
    • Leisure trip
    • Group
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Awesome

    Stayed in April 2024

  • Reviewed: 9 April 2024

    10
    Beautiful !
    • Business trip
    • Group
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Exceptional

    Stayed in April 2024

  • Reviewed: 3 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Food quality can be improved further and hard to get transport unless pay double to Uber prices. The housekeepers are a bit absent-minded.

    Exceptionally beautiful decor and furniture. The deputy manger, Alberto, hotel and restaurant staff.are all well trained and tentative.

    Stayed in March 2024

  • Reviewed: 26 October 2023

    10
    Beautiful… like a dream. Perfect for honeymoon
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The bar menu was quite small and the portions of spaghetti pomodorino (which is full or flavour) was inconsistent. Sometimes I got half the portion as previous. This didn’t affect our stay at all and I recommend this hotel.

    It is beautiful. Stunning.There’s music and scents to set the mood everywhere. Everywhere smells good and the attention to detail given by staff is amazing. The outdoor areas are lovely to explore. The pool area is so beautiful. Because the property only had about 24 rooms, it sorta feels like you have whatever space you’re in to yourself. They have free activities like gelato making and wine tasting rooms enjoy. The rooms are beautiful and very comfortable. The bed is high which I love and the pillows are soft. The TV is hidden like a mirror on the wall. The bathroom has a separate bath, and not one but 3! Dyson hair appliances including the Dyson air wrap. I loved styling my hair in the bathroom. Breakfast was a good selection of buffet and made to order items. You can choose to have breakfast in the main building or room service. I had lunch at the bar for the duration of my stay and then dinner either at the restaurant or off site.

    Stayed in October 2023

  • Reviewed: 13 April 2023

    10
    magical place
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Lake View
    • Stayed 3 nights
    • Submitted via mobile

    everything was great.

    Paradise. great location, beautiful gardens and property, great staff, great food.

    Stayed in April 2023

  • Reviewed: 11 April 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    Absolutely incredible hotel that exceeded all expectations. The staff go above and beyond to meet your every need and the hotel has everything you could need for a relaxing and exquisite stay.

    Stayed in April 2023

  • Reviewed: 28 March 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Lake View
    • Stayed 1 night

    A bit not my style of luxury design

    Super exquisite hotel on Como lake. Huge investments into interior design. Extremely welcome staff

    Stayed in March 2023

  • Reviewed: 26 March 2023

    10
    AMAZING.
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    no taxi or Uber in tbe region

    everything

    Stayed in March 2023

  • Reviewed: 13 March 2023

    10
    incredible service, spectacular property. Worth every penny
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The property is enormous and truly spectacular. Straight out of a movie. Includes a swimming pool, tennis courts, outdoor/indoor gym, and unlimited dining spots with unforgettable views. The interior is classic Italian elegance.

    Stayed in March 2023

  • Reviewed: 1 January 2023

    10
    Magic at Lake Come - a true gem!
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was perfect - nothing to not like!

    The hotel is a real gem and absolutely amazing. Having stayed at most of the top tier hotels at Lake Como - this one stands out - a lot. The staff is very attentive and friendly - always with a smile and a helpful hand. The rooms are spectacular, spacious and very comfortable. The restaurant for dinner and breakfast was on the point and all the food was very tasty and well balanced. The hotel offers on site various activities like tennis, fitness, swimming pool and boccia - all with an incredible view on the lake. Overall the hotel is true magic and makes it easy to relax, enjoy the beautiful lake views and to be sophisticatedly pampered.

    Stayed in December 2022

  • Reviewed: 25 November 2024

    6.0
    it is nice, but not worth the money - not deserving World's Best Hotel top 2
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night

    I came here for birthday celebration, however nothing special happened - no room upgrade, no special setup, not even a simple greeting - which indeed let me down a bit. Activity is nice - we love the flower class - however there is too little activities provided in the hotel (only 1 activity available on Saturday, compared to 3 activities on weekdays).

    Great lake view, great history on the building. Very generous mini-bar (though beverage only, not too much on snack). Excellent breakfast, dinner at bar is so so (dessert is great!). I do love the high-tech build-in with a traditional retro style room.

    Stayed in November 2024

Showing 1 – 25

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