Reviews of Relais Servio Tullio
Via Nazionale 243, Central Station, 00184 Rome, Italy
#1215 of 3,799 B&Bs and Inns in Rome
Guests' ChoiceReview score
Based on 157 hotel reviews
8.8Score breakdown
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Cleanliness
9.1
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Comfort
9.2
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Location
9.6
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Facilities
8.9
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Staff
9.5
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Value for money
8.5
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Free WiFi
9.5
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Reviewed: 12 October 2023
William
United States21 reviews1 helpful vote7.0“Was expecting something else”- • Leisure trip
- • Couple
- • Comfort Double Room
- • Stayed 1 night
Price was too high for the small room. Bathroom could use a refreshing.
The staff was very friendly and helped with airport transfer. The pictures are beautiful but the rooms are smaller then they look. The bathroom was clean but caulking around the sink and shower could use refreshing or bleaching. The price we paid $400/night was not worth it..
Stayed in October 2023
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Reviewed: 8 October 2023
Wayne
New Zealand56 reviews3 helpful votes4.0“Not what I imagined”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
The room was tiny, place difficult to locate unless your told to look for a keypad on a door to find the property
It was located fairly central to Rome
Stayed in September 2023
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Reviewed: 20 August 2023
Phil
Australia7 reviews2 helpful votes6.0“Perfect location, great staff. Building AC needs updating”- • Leisure trip
- • Couple
- • Comfort Double Room
- • Stayed 2 nights
- • Submitted via mobile
The air conditioner was not great and on a hot night wasn’t too comfortable. The lowest it felt was around 23 degrees.
Perfect location only a few minutes walk to the city centre and attractions. The staff were also incredibly friendly and helpful.
Stayed in August 2023
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Reviewed: 11 April 2023
Jason
United Kingdom17 reviews2 helpful votes2.0“Hostal Experience & Not a Hotel”- • Leisure trip
- • Couple
- • Comfort Double Room
- • Stayed 5 nights
- • Submitted via mobile
The fact that it was more a self serve hostal than categorised as a hotel. The room temperature was sporadic most of the time, very small, cleaning of room got missed a couple of times even though door sign was left out requesting this, so lack of clean towels and toilet paper. Early check out time, as usually accustomed to a more common 11am check out time with most hotels or 12noon, therefore, harassing knocking on room door to hurry us out of the premises. Not very respectful.
Location was just about it to be honest
Stayed in April 2023
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Reviewed: 23 February 2023
Hettmaster
Germany13 reviews5.0Passable- • Leisure trip
- • Family with young children
- • Deluxe Room
- • Stayed 4 nights
- • Submitted via mobile
Ordinary room, nothing exceptional nor cosy, not too much sunlight, not particularly clean floor (had to mop floor accidentally which turned out to have a dark towel afterwards...)
Very swift and friendly customer service and personal welcome.
Stayed in February 2023
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Reviewed: 3 February 2023
Ivan
Slovakia19 reviews7.0“overally good”- • Leisure trip
- • Couple
- • Deluxe Room
- • Stayed 4 nights
- • Submitted via mobile
- poor breakfast choice and it was served at the room
- Location - clean room - kind staff
Stayed in February 2023
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Reviewed: 5 January 2023
Piranhi
United Kingdom9 reviews7.0“Great hotel but lacks privacy.”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 6 nights
- • Submitted via mobile
Rooms are too close to the main hall and reception. Our first room was literally behind the reception and we could hear everything which meant they could hear our conversations. It didn't feel personal or private. We ended up paying for an upgrade just to get some more privacy. The rooms are also smaller than in the images too. The hotel was good, if they fixed the sound proofing then we would come back.
Rooms are very clean. You can't hear outside at all. The shower is great. The location is perfect. The staff are super friendly and helpful and the cleaning staff did an amazing job. This is a great stay for a solo traveller or someone out exploring from morning till night.
Stayed in January 2023
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Reviewed: 28 August 2022
John
United Kingdom15 reviews7.0“Good stay overall but could also be better”- • Leisure trip
- • Couple
- • Comfort Double Room
- • Stayed 5 nights
- • Submitted via mobile
Our room was in very close proximity to the breakfastarea and this meant that it could get rather noisy. Also ran out of toilet roll and this was not noticed by the cleaning staff.
Location was good, staff friendly
Stayed in August 2022
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Reviewed: 19 August 2022
Paul
United States4 reviews1 helpful vote7.0“Nice place, but some major drawbacks”- • Leisure trip
- • Couple
- • Deluxe Room
- • Stayed 5 nights
- • Submitted via mobile
Checking in was difficult and confusing. This isn't a typical hotel. It is a few rooms in a much larger building which appears to contain other small hotels, businesses, etc. It is difficult to contact anyone outside of the regular business hours. Nobody staffs the front desk before 10am or after 7pm. We arrived around 9am and could not contact anyone to find out how to check in, and could not even actually locate the hotel. We got to the address and there is a buzzer for this unit, but nobody responded as we were there before 10am. They allow you to specify the time you'd like breakfast, but it isn't delivered on time. The first day it was a half hour early. The last day, it was 75 minutes late, which didn't help because we were rushing to catch the train. Also, we chose a reservation that offered a free taxi ride from the airport (since our reservation was over a certain dollar amount). This process is very confusing and we were unable to take advantage of it. The hotel claims it isn't a thing they ever offer. Booking.com gave confusing responses regarding how to book it. So I would just avoid it altogether. I specifically booked this hotel because of that advertised perk, which turned out to be bait and switch in the end, it would appear. Also, in the room, the walls are paper thin. Our door and bedroom was about 4 feet next to the front desk. We heard everybody's detailed conversations and I'm sure they heard ours. From our bathroom, we could even hear detailed conversations from the adjacent room.
The room was very clean and modern. Staff was very friendly and helpful for explaining how everything worked, suggestions on what to do and where to go, etc. Breakfast was good. Location was great... 10 minute walk from the train station. Close to major attractions.
Stayed in August 2022
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Reviewed: 16 May 2023
Anonymous
United Kingdom1 review7.0“a clean and comfortable hotel in a great location for seeing the city”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 3 nights
- • Submitted via mobile
breakfast was 25 mins late both mornings of our stay
friendly helpful staff
Stayed in May 2023
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Reviewed: 29 March 2025
Saša
Bosnia and Herzegovina4 reviews10Exceptional- • Leisure trip
- • Family with young children
- • Comfort Double Room
- • Stayed 4 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in March 2025
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Reviewed: 8 March 2025
Martina
Switzerland73 reviews2 helpful votes9.0Superb- • Leisure trip
- • Family with young children
- • Comfort Double Room
- • Stayed 4 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in March 2025
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Reviewed: 11 January 2025
Martin
Australia11 reviews9.0Superb- • Leisure trip
- • Couple
- • Double Room
- • Stayed 3 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in January 2025
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Reviewed: 29 December 2024
Fiona
United Kingdom16 reviews1 helpful vote10Exceptional- • Leisure trip
- • Family with young children
- • Comfort Double Room
- • Stayed 3 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in December 2024
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Reviewed: 8 December 2024
Christian
Malta5 reviews9.0Superb- • Business trip
- • Family with young children
- • Double Room
- • Stayed 4 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in December 2024
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Reviewed: 8 December 2024
Christian
Malta5 reviews9.0Superb- • Business trip
- • Family with young children
- • Comfort Double Room
- • Stayed 4 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in December 2024
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Reviewed: 23 August 2024
Stephen
United Kingdom1 review10Exceptional- • Leisure trip
- • Family with young children
- • Comfort Double Room
- • Stayed 3 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in August 2024
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Reviewed: 22 August 2024
Besnik
Germany7 reviews10Exceptional- • Family with young children
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in July 2024
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Reviewed: 29 July 2024
Sean
United States5 reviews10Exceptional- • Leisure trip
- • Couple
- • Comfort Double Room
- • Stayed 4 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in May 2024
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Reviewed: 25 June 2024
Marina
Canada1 review10Exceptional- • Leisure trip
- • Family with young children
- • Deluxe Room
- • Stayed 5 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in June 2024
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Reviewed: 16 May 2024
Liam
United Kingdom1 review9.0Superb- • Leisure trip
- • Couple
- • Double Room
- • Stayed 4 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in April 2024
-
Reviewed: 3 April 2024
Nertila
Albania1 review9.0Superb- • Leisure trip
- • Couple
- • Comfort Double Room
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in April 2024
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Reviewed: 25 March 2024
Zingarello
Switzerland10 reviews1 helpful vote9.0Superb- • Leisure trip
- • Family with young children
- • Comfort Double Room
- • Stayed 2 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in March 2024
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Reviewed: 24 March 2024
Eda
Albania15 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Comfort Double Room
- • Stayed 4 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in March 2024
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Reviewed: 3 March 2024
Denis
Germany7 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 4 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in March 2024
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