There was someone to meet us, despite huge delays with flights that meant we didn’t arrive until 1:30am! The location is great, and they booked us onto the tour as well which was also excellent. The breakfast was good with a good choice of options and very friendly staff.

Stayed in April 2025

Massimo, the gentleman running the coffee bar was amazing. What a great human that man is.

Stayed in April 2025

Everything was perfect: location, bedroom, staff, restaurant... 10/10.

Stayed in April 2025

Great location for exploring Mt Etna. Nice room and good value.

Stayed in March 2025

Lovely place and wonderful and helpful staff

Stayed in March 2025

The shower in the family room leaked a lot! Bathroom was musty.

You can't beat the location! Breakfast was fantastic. Really great restaurant inside. Rooms were simple, yet comfortable. Helpful staff.

Stayed in March 2025

No kettle in the room, but drinks and snacks were available downstairs, so it was not a problem

The location was excellent for what we wanted, just a few metres from the cable car. Perfect for a one night stay. The on-site restaurant was also really good with delicious food and wine. All the staff we encountered were very friendly and helpful. Would definitely go back.

Stayed in February 2025

Located at 1,910 meters above sea level, this mountain lodge can be more than just a pit stop. There are different types of rooms where one can stay and we choose the one with a private bathroom and a terrace. It was very comfortable, cozy and clean. We even had all the amenities by which I was honestly surprise. After our evening arrival we enjoyed locally produced wine and dinner and then we could soak up the views of Catania being lighten up below us. The next morning started by waking up to incredibly beautiful sunrise. We enjoyed our breakfast, fueled up the energy before kicking off this hike. Whether you decide to stay overnight here or come in the morning, your trip to MOUNT ETNA starts here at ETNA SOUTH. From Rifugio Sapienza, we took the cable car that whisks you up to 2,500 meters. It’s like entering another world – the lush greenery gives way to vast fields of black lava rock.

Stayed in November 2024

Beds not super comfortable- also rooms are not super clean and furniture is outdated.

Directly at the homebase for Etna tours. It‘s more for adventure travelers, but offers a great restaurant for dinner and classic Italian breakfast.

Stayed in October 2024

The restaurant is very nice. The location is perfect. The rooms are ok.

Stayed in October 2024

Location is unbeatable. We arrived in the evening after driving from Catania airport and were able to have a great dinner at the restaurant. The staff arranged a tour for us the next morning. Everyone was kind and inclusive towards my children.

Stayed in November 2024

The shower in our room was small. Bed was a little hard.

Location is perfect for exploring and hiking Mount Etna. The restaurant and bar were great and convenient. Staff were pleasant and friendly.

Stayed in November 2024

a lounge area for hotel guests to relax would be good.

the staff were amazing, the restaurant was superb for dinner. position perfect.

Stayed in November 2024

Nothing

The location is amazing of course! The staff is super friendly. The receptionist was very helpful and his English was top. Basic rooms, but clean and with a nice view. On the property there is a big restaurant with delicious pizzas. In the morning we had breakfast and we could take as much as we liked, even in a take away box for our long drive home

Stayed in November 2024

There was zero soundproofing and no expectation on anyone to remain quiet late at night - we basically didn't sleep, as people were shouting and laughing in the corridors until late. Also the rooms could feel a little claustrophobic, as the windows are very small.

Fab location right on Etna, a couple of minutes' walk from a couple of huge craters, and with plenty of restaurants etc. Also right next to the cable car and various tour-booking outlets. The staff were absolutely fantastic, so much fun and very friendly. The food was nice (enormous portions at dinner), and everything they serve is made from Sicilian ingredients. They have their own brewery too - some lovely beer! The place was also very clean and warm, with comfortable beds.

Stayed in November 2024

Great location - typical ski-chalet feeling - good restaurant - good breakfast - parking top - higher price but acceptable due to it’s position on Etna ! Recommended!

Stayed in October 2024

The location for a visit to Etna is unbeatable

Stayed in September 2024

Very noisy. First night kept awake late with loud neighbours, second night we were woken very early by lots of cyclists that were all staying in hotel that got up before 6 am and would talk loudly in corridors.

Staff very friendly. Loved the separate rooms for the kids and adults with sliding doors in between

Stayed in October 2024

Amazing location, people and food. Perfect

Stayed in October 2024

Great location for hiking on Etna

Stayed in September 2024

The setting is unbeatable, right at the edge of the ascent and next to the cable car (pricy, €50!); service is fine - and the restaurant for dinner is very, very good. Highly recommendable.

Stayed in October 2024

A kettle on the room would have been great but it's not the Italian way

Simple but comfortable hotel in a perfect location to head off on a trip up mount eternal. Perfect for one night

Stayed in October 2024

There was no shelf in the shower cabin.

Excellent breakfast. So close to start a morning trip to Etna.

Stayed in October 2024

Our room was pretty loud and the bathroom was a bit tired, but we didn’t spend much time in the hotel. It did the perfect job for an Etna adventure!

Great location, excellent restaurant and friendly helpful staff.

Stayed in August 2024