Breakfast

All except breakfast menu

Stayed in September 2024

No tea or coffee facilities in the room

Very clean a stylish, staff very friendly and efficient.

Stayed in September 2024

Room was a little dated.

The pool was beautiful. The pool bar was good with nice food. Breakfast on the terrace was lovely. The room was a very good size and everything was very clean. Staff were very friendly and helpful.

Stayed in August 2024

The Air conditioner system is too noisy. We could not sleep well enough.

The hotel is a dream come true!!!!

Stayed in August 2024

N/a

We returned after staying in their sister hotel; Hotel Splendid. All their hotels are quite remarkable. Superb staff; friendly and attentive.

Stayed in September 2024

N-a

Fabulous hotel, sparkling interior with lots of places to sit and read, have a drink and relax. The staff were friendly and extremely helpful.

Stayed in September 2024

The lack of power points which made it difficult to charge phones and use a laptop. Our room was split over two floors. The available power point on the lower floor did not function. The only way to obtain power would have been to disconnect hotel equipment which did not seem appropriate. On the upper floor there was one working power point but it was a long way from the beds. I would have liked to have known about the car parking charges prior to arrival. Parking is charged hourly. There is a 5% service charge added to the bill (apart from the usual tourist taxes) which is in addition to the price quoted by Booking.com. We had booked a ground floor room as one of the party had recently had an operation. On arrival we discovered our room was on level 4. However the lifts were efficient so we accepted the room even though the staircase within it was quite awkward. There are also steps at the entrance to the hotel.

Delightful and helpful staff. Nothing was too much trouble

Stayed in August 2024

There is nothing to critisise

As always the service super friendly and we loved our stay

Stayed in August 2024

Troppa confusione in piscina

Reception impeccabile

Stayed in August 2024

NA

Beautiful

Stayed in August 2024

I like the hotel and all our stay is short and amazing.

Stayed in August 2024

We didn’t have breakfast included and price for breakfast is way too high.

Beautiful hotel. Nice pool, Staff is so nice! They really made our stay special.

Stayed in August 2024

Breakfast was €25 per person so not an option for us but plenty of cafes close by to visit instead.

We were surprised and delighted to find the hotel was fabulous. It was beautiful from the pool, to the garden furniture to the rooms. Everything was immaculate and the staff were lovely.

Stayed in July 2024

The triple room was not very big but adequate

The hotel is beautiful the marble floors and the gold lifts were stunning

Stayed in August 2024

Staff were lovely

Stayed in August 2024

Spent 4 nights here . Room was good size, comfortable , well appointed and had a balcony with a view over the lake and mountains where we had our breakfast , very nice. We did not use the restaurant as we preferred what was on offer in the town by the lake. The swimming pool area and gardens are lovely. Good parking in the gardens at a cost. Easy to navigate around the lake from the ferry port in Baveno which is a 5 minutes walk. All the staff we met were helpful and a credit to the hotel.

Stayed in July 2024

Niente

Tutto Cordialità Efficienza Pulizia Location Pet friendly staff

Stayed in July 2024

I returned to this hotel with great pleasure, I received a free room upgrade. the staff is always very kind and helpful. I especially love the garden of this hotel with the jasmine beds. Superlative bars and restaurants.

Stayed in July 2024

Room was somehow stuffy and didn’t really feel clean.

Facilities and employees are great.

Stayed in July 2024

We liked everything but if we have to find fault,it would be with the parking payment which we found a little high.

Very friendly and welcoming staff. Super clean and tidy pool.

Stayed in July 2024

motorcycle parking could be better

the entire place is amazing - connection to adjoining hotel is amazing - great staff

Stayed in June 2024

Parking. We chose this hotel as it offered parking . It didnt mention the €30 a day charge for parking your car. Which can rack up the cost of your stay when already paying a premium. Breakfast is costly too at €25 per person per day when we found a cafe down the road where it was around 20€ for a couple

The hotel is stunning and all facilities amazing. Staff lovely. And brilliant location

Stayed in July 2024

Pool was too cold. Everything too expensive. We spent over 60 Euros for parking for 2 nights.

Very pretty. Great food. Nice and knowledgeable staff.

Stayed in July 2024

The breakfast was expensive and we were rather rushed when eating as plates and food were being cleared away around us before we had finished. I've never known this happen before in any other hotel, and it's a bit disappointing when you have paid so much for the meal. I really enjoyed the stay and would love to go back - I won't bother with breakfast next time though.

Really friendly and welcoming reception staff who gave us a lovely start to our stay; we were also upgraded to a room with a large private terrace and a view over the lake which was great. The room was extremely comfortable and the public areas - especially the pool and area round the pool bar - were beautiful.

Stayed in July 2024