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Reviews of Smart Hotel Saslong

Via Pallua 40, 39046 Santa Cristina in Val Gardena, Italy

#17 of 23 hotels in Santa Cristina in Val Gardena

Guests' Choice

Review score

Based on 541 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.0

  • Location

    8.6

  • Facilities

    8.6

  • Staff

    9.0

  • Value for money

    8.3

  • Free WiFi

    8.4

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Showing 76 – 100

  • Reviewed: 4 August 2024

    10
    Excellent hotel, warm and friendly, would stay again.
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Clean, comfortable, friendly and helpful staff. Bed was very comfortable and had a good night’s sleep. Loads of choices for breakfast. Hotel restaurant was excellent and reasonable price.

    Stayed in August 2024

  • Reviewed: 3 August 2024

    8.0
    Delivered the expected
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    the room is old, our bathroom had a strand of hair in the wall, from the previous client who stayed there. Also, there is no air conditioner and even in the night (15 degrees), the room was very hot.

    The price is good, also the breakfast is very nice

    Stayed in August 2024

  • Reviewed: 28 July 2024

    10
    Clean and comfortable, great breakfast
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    One pillow per bed was provided but I would have preferred another pillow. No full length mirror. The curtains need a liner to keep out light. Otherwise all was great.

    Very clean and modern hotel just off the main road in a beautiful area. The room was minimalist with no decorations or art. We found the beds were comfortable, the rain shower was great although the water runs into the bathroom leaving a wet bath mat. Breakfast was excellent with more choices than we could eat. We ate at the restaurant all three nights. Their salads are huge. There was even a Happy Hour one evening for all guests. The hotel provides a free bus ticket which is really convenient as the bus stops are very close. We took the bus into nearby Ortisei and then the cable cars. There is parking underground as well as a few spaces in front of the hotel and directly across the road. The WiFi was good but I needed to sign in again at times. The staff were very nice.

    Stayed in July 2024

  • Reviewed: 25 July 2024

    8.0
    We enjoy staying
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Restaurant service are very slow.

    Location, staff if they are onsite. Food is good.

    Stayed in July 2024

  • Reviewed: 25 July 2024

    9.0
    Modern hotel situated in the beautiful Dolomites.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room has no AC, which I imagine isn’t a problem the majority of the year. Stuffiness of the room was easily rectified by opening up the balcony doors. Very minor issue.

    Beautiful location with great, modern facilities and welcoming staff. Parking garage downstairs and spaces outside upstairs, very accessible if renting a car. The room was basic, but perfect for a few nights and the bed was lovely and comfortable. Plenty of charging points. Bathroom was great. The star of the stay was easily the breakfast - an amazing spread and included in the price! We had a great time.

    Stayed in July 2024

  • Reviewed: 25 July 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    I like the breakfast , so many selections. Very nice place to stay!

    Stayed in July 2024

  • Reviewed: 23 July 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very modern and clean, large comfortable lounging inside and outside.Amazing variety and quality for breakfast.

    Stayed in July 2024

  • Reviewed: 22 July 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No boiled water. No cattle.

    Good place to stay

    Stayed in July 2024

  • Reviewed: 16 July 2024

    8.0
    Location was good although only limited food options nearby. The room only had see through curtains.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights

    See through curtains which allowed external lights to shine in. Food closed very early on Wednesday.

    Stayed in July 2024

  • Reviewed: 16 July 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    There’s a light in the balcony that only turns off at 00:30AM (there is no light switch). The curtains are see-through so it is very bright and difficult to sleep in. This can be fixed simply by adding black-out curtains - this would also give you some privacy as the see-through curtains allow the neighbouring street to see you.

    Beautiful. Clean. Well managed.

    Stayed in June 2024

  • Reviewed: 16 July 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 4 nights

    employees leave after 8 pm so do not check-in late. for a smart hotel not a single usb port in the rooms for charging devices which was shocking. staff (men) could be nicer because we asked for a do not disturb sign for the door and told that they ran out of signs. the women (front desk and cleaning staff) were very nice though. we brought poke bowl back one evening after getting tired of paste and pizza and decided to sit outside the blue restaurant. We were approached by a restaurant employee that rudely told us that we could not sit outside if were not eating at the restaurant. I served in the us coast guard and experienced discrimination and incidents towards Asians; once in Positano where a ferry employee gave my younger son the middle finger after another customer waiting for a ferry became upset rightly so after waiting for an hour. I also got pulled over by the police entering the dolomites where they checked my international driving permit. I got more respect driving 400 foot cutters in the coast guard than during our trip to Italy :( Italians don't seem to appreciate visitors and the over tourism has taken a toll on their patience and it shows in their lack of customer service. They also drive very fast and try to run you off the road especially the motor cycles.

    comfortable beds and good variety for breakfast. the coffee machine was very cool with hot chocolate, etc. Ortisei is a close drive and the food was very good and there is a short walk down to the river where we took pictures and enjoyed nature time as a family.

    Stayed in June 2024

  • Reviewed: 15 July 2024

    10
    A short stop over that should have been longer
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights

    No problems at all

    Breakfast spread was the best I've ever encountered, super variety, very high quality. Impressive

    Stayed in June 2024

  • Reviewed: 13 July 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights

    Wifi signal was somewhat weak in my room.

    Amazing breakfast; one of the best I've had in Europe!

    Stayed in July 2024

  • Reviewed: 9 July 2024

    10
    Will come back
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    -

    Amazing location, nice rooms, excellent breakfast Dog care is top

    Stayed in July 2024

  • Reviewed: 8 July 2024

    9.0
    Short but sweet
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    We only stayed there for one night, wish we could have stayed longer.

    Breakfast was really good, free parking space in the garage where we had option to leave the car after check out. Closeness to the waterfall where we went for a walk and closeness to the starting point of our hike to Seceda peak is a big plus.

    Stayed in July 2024

  • Reviewed: 2 July 2024

    9.0
    Superb
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The dining room is relatively small for the amount of people, very crowded and if you don't arrive early in the morning you have to wait for a table that becomes available

    A very rich and tasty breakfast Possibility to do laundry

    Stayed in June 2024

  • Reviewed: 29 June 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Parking was a bit inconvenient due to the lack of free space in the parking lot.

    Breakfast was very satisfactory

    Stayed in June 2024

  • Reviewed: 29 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Great breakfast! Neat and clean hotel.

    Stayed in June 2024

  • Reviewed: 27 June 2024

    9.0
    Really recommend Smart Hotel Saslong.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Only a small shop & a kebab shop nearby but the local buses are very frequent and it’s just a short ride into Ortisei.

    Spotlessly clean rooms, very comfortable bed, pillows and duvet. Breakfast buffet was brilliant - the staff didn’t stop restocking & ensuring everything was clean. Free bus pass was a really great extra that we used a lot.

    Stayed in June 2024

  • Reviewed: 27 June 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Very comfortable beds. My three daughters all loved the comfortors and wanted to buy some to bring home! Good location.

    Stayed in June 2024

  • Reviewed: 25 June 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was perfect!

    Stayed in June 2024

  • Reviewed: 25 June 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Quadruple Room with Bunk Beds
    • Stayed 3 nights
    • Submitted via mobile

    There is no fridge and kettle in the room

    Interior, location,parking, breakfast, room - all was good.

    Stayed in June 2024

  • Reviewed: 25 June 2024

    9.0
    Great breakfast, adequate room
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Room that was fine for 2 last year was a crowded for 3. THE additional bed was shorter and narrower than normal twin. Shower floor was very slick with no grab bar.

    One of the best breakfasts we've had at an exceptionally clean hotel. We returned with our son this year after a wonderful stay last year. Friendly receptionist made us feel welcome.

    Stayed in June 2024

  • Reviewed: 21 June 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast area was very crowded

    Perfect location Bus passes Good breakfast

    Stayed in June 2024

  • Reviewed: 21 June 2024

    10
    Fresh modern & comfortable design and a great value
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    The location and amenities are great. Very comfortable lounging area indoors and outdoors. Modern yet homey design very inviting.

    Stayed in June 2024

Showing 76 – 100

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