Via Pallua 40, 39046 Santa Cristina in Val Gardena, Italy
#17 of 23 hotels in Santa Cristina in Val Gardena
Guests' ChoiceBased on 541 hotel reviews
8.7Cleanliness
9.1
Comfort
9.0
Location
8.6
Facilities
8.6
Staff
9.0
Value for money
8.3
Free WiFi
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 4 August 2024
Louise
United KingdomNothing
Clean, comfortable, friendly and helpful staff. Bed was very comfortable and had a good night’s sleep. Loads of choices for breakfast. Hotel restaurant was excellent and reasonable price.
Stayed in August 2024
Reviewed: 3 August 2024
Vanessa
Brazilthe room is old, our bathroom had a strand of hair in the wall, from the previous client who stayed there. Also, there is no air conditioner and even in the night (15 degrees), the room was very hot.
The price is good, also the breakfast is very nice
Stayed in August 2024
Reviewed: 28 July 2024
Jill
United StatesOne pillow per bed was provided but I would have preferred another pillow. No full length mirror. The curtains need a liner to keep out light. Otherwise all was great.
Very clean and modern hotel just off the main road in a beautiful area. The room was minimalist with no decorations or art. We found the beds were comfortable, the rain shower was great although the water runs into the bathroom leaving a wet bath mat. Breakfast was excellent with more choices than we could eat. We ate at the restaurant all three nights. Their salads are huge. There was even a Happy Hour one evening for all guests. The hotel provides a free bus ticket which is really convenient as the bus stops are very close. We took the bus into nearby Ortisei and then the cable cars. There is parking underground as well as a few spaces in front of the hotel and directly across the road. The WiFi was good but I needed to sign in again at times. The staff were very nice.
Stayed in July 2024
Reviewed: 25 July 2024
Hui
United StatesRestaurant service are very slow.
Location, staff if they are onsite. Food is good.
Stayed in July 2024
Reviewed: 25 July 2024
Ricky
AustraliaThe room has no AC, which I imagine isn’t a problem the majority of the year. Stuffiness of the room was easily rectified by opening up the balcony doors. Very minor issue.
Beautiful location with great, modern facilities and welcoming staff. Parking garage downstairs and spaces outside upstairs, very accessible if renting a car. The room was basic, but perfect for a few nights and the bed was lovely and comfortable. Plenty of charging points. Bathroom was great. The star of the stay was easily the breakfast - an amazing spread and included in the price! We had a great time.
Stayed in July 2024
Reviewed: 25 July 2024
Jay
AustraliaI like the breakfast , so many selections. Very nice place to stay!
Stayed in July 2024
Reviewed: 23 July 2024
Marshall
CanadaVery modern and clean, large comfortable lounging inside and outside.Amazing variety and quality for breakfast.
Stayed in July 2024
Reviewed: 22 July 2024
Supicha
ThailandNo boiled water. No cattle.
Good place to stay
Stayed in July 2024
Reviewed: 16 July 2024
Grant
SingaporeSee through curtains which allowed external lights to shine in. Food closed very early on Wednesday.
Stayed in July 2024
Reviewed: 16 July 2024
Vidhun
AustraliaThere’s a light in the balcony that only turns off at 00:30AM (there is no light switch). The curtains are see-through so it is very bright and difficult to sleep in. This can be fixed simply by adding black-out curtains - this would also give you some privacy as the see-through curtains allow the neighbouring street to see you.
Beautiful. Clean. Well managed.
Stayed in June 2024
Reviewed: 16 July 2024
Johnathan
United Statesemployees leave after 8 pm so do not check-in late. for a smart hotel not a single usb port in the rooms for charging devices which was shocking. staff (men) could be nicer because we asked for a do not disturb sign for the door and told that they ran out of signs. the women (front desk and cleaning staff) were very nice though. we brought poke bowl back one evening after getting tired of paste and pizza and decided to sit outside the blue restaurant. We were approached by a restaurant employee that rudely told us that we could not sit outside if were not eating at the restaurant. I served in the us coast guard and experienced discrimination and incidents towards Asians; once in Positano where a ferry employee gave my younger son the middle finger after another customer waiting for a ferry became upset rightly so after waiting for an hour. I also got pulled over by the police entering the dolomites where they checked my international driving permit. I got more respect driving 400 foot cutters in the coast guard than during our trip to Italy :( Italians don't seem to appreciate visitors and the over tourism has taken a toll on their patience and it shows in their lack of customer service. They also drive very fast and try to run you off the road especially the motor cycles.
comfortable beds and good variety for breakfast. the coffee machine was very cool with hot chocolate, etc. Ortisei is a close drive and the food was very good and there is a short walk down to the river where we took pictures and enjoyed nature time as a family.
Stayed in June 2024
Reviewed: 15 July 2024
Esther
United StatesNo problems at all
Breakfast spread was the best I've ever encountered, super variety, very high quality. Impressive
Stayed in June 2024
Reviewed: 13 July 2024
Akihiko
United StatesWifi signal was somewhat weak in my room.
Amazing breakfast; one of the best I've had in Europe!
Stayed in July 2024
Reviewed: 9 July 2024
Julia
Poland-
Amazing location, nice rooms, excellent breakfast Dog care is top
Stayed in July 2024
Reviewed: 8 July 2024
Amila
Czech RepublicWe only stayed there for one night, wish we could have stayed longer.
Breakfast was really good, free parking space in the garage where we had option to leave the car after check out. Closeness to the waterfall where we went for a walk and closeness to the starting point of our hike to Seceda peak is a big plus.
Stayed in July 2024
Reviewed: 2 July 2024
Yankarabet
IsraelThe dining room is relatively small for the amount of people, very crowded and if you don't arrive early in the morning you have to wait for a table that becomes available
A very rich and tasty breakfast Possibility to do laundry
Stayed in June 2024
Reviewed: 29 June 2024
Cheongsik
South KoreaParking was a bit inconvenient due to the lack of free space in the parking lot.
Breakfast was very satisfactory
Stayed in June 2024
Reviewed: 29 June 2024
Riasat
CanadaGreat breakfast! Neat and clean hotel.
Stayed in June 2024
Reviewed: 27 June 2024
Marie
United KingdomOnly a small shop & a kebab shop nearby but the local buses are very frequent and it’s just a short ride into Ortisei.
Spotlessly clean rooms, very comfortable bed, pillows and duvet. Breakfast buffet was brilliant - the staff didn’t stop restocking & ensuring everything was clean. Free bus pass was a really great extra that we used a lot.
Stayed in June 2024
Reviewed: 27 June 2024
Steve
United StatesNothing.
Very comfortable beds. My three daughters all loved the comfortors and wanted to buy some to bring home! Good location.
Stayed in June 2024
Reviewed: 25 June 2024
Ani
BulgariaEverything was perfect!
Stayed in June 2024
Reviewed: 25 June 2024
Kseniia
KazakhstanThere is no fridge and kettle in the room
Interior, location,parking, breakfast, room - all was good.
Stayed in June 2024
Reviewed: 25 June 2024
Linda
United StatesRoom that was fine for 2 last year was a crowded for 3. THE additional bed was shorter and narrower than normal twin. Shower floor was very slick with no grab bar.
One of the best breakfasts we've had at an exceptionally clean hotel. We returned with our son this year after a wonderful stay last year. Friendly receptionist made us feel welcome.
Stayed in June 2024
Reviewed: 21 June 2024
Chris
United StatesBreakfast area was very crowded
Perfect location Bus passes Good breakfast
Stayed in June 2024
Reviewed: 21 June 2024
Ayman
United StatesThe location and amenities are great. Very comfortable lounging area indoors and outdoors. Modern yet homey design very inviting.
Stayed in June 2024
Linköping, Sweden
Bangkok, Thailand
Buenos Aires, Argentina
Baden-Baden, Germany
Mumbai, India
Dubai, UAE
Kuala Lumpur, Malaysia
Plymouth, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content