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Reviews of Smart Hotel Saslong

Via Pallua 40, 39046 Santa Cristina in Val Gardena, Italy

#17 of 23 hotels in Santa Cristina in Val Gardena

Guests' Choice

Review score

Based on 541 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.0

  • Location

    8.6

  • Facilities

    8.6

  • Staff

    9.0

  • Value for money

    8.3

  • Free WiFi

    8.4

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Showing 301 – 325

  • Reviewed: 18 September 2023

    7.0
    Good option for non picky travelers
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Our stay was a bit uncomfortable. The water in the shower was leaking. The rain-like shower head is inconvenient, because we don’t wash hair every day. Some plugs did not work.

    Good breakfasts with many dishes that vary from day to day. There is a free parking. Clean enough. Nice balconies in the rooms. Very interesting and good lobby. There is no tea and coffee in the room, but you can find it in the lobby.

    Stayed in September 2023

  • Reviewed: 11 September 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The Sunday evening we were there on 10th September 2023, the restaurant was closed to residents due to the hotel hosting a private event. Not ideal when the hotel is in a village with no other food options. No warning given, very unsatisfactory

    Good location, bus travel pass, lovely staff, free parking, fantastic breakfast

    Stayed in September 2023

  • Reviewed: 11 September 2023

    7.0
    Better
    • Leisure trip
    • Family with young children
    • Quadruple Room with Bunk Beds
    • Stayed 1 night

    I knew this, but the sofa bed bunk beds were not comfortable for sleeping. Also, with only a small minimal desk in the room, there was little room to relax with the family. The TV did not work either.

    Good location and staff. Easy access. Good breakfarst.

    Stayed in September 2023

  • Reviewed: 1 September 2023

    6.0
    Nice for whose want a center location
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Located too central and touristed. No mirror and garbage in the room

    The service and crew. The balcony The breakfast

    Stayed in August 2023

  • Reviewed: 3 August 2023

    7.0
    Great location but felt more like a private room in a hostel rather than a hotel.
    • Leisure trip
    • Family with young children
    • Quadruple Room with Bunk Beds
    • Stayed 2 nights
    • Submitted via mobile

    Felt very much like a hostel, bunk beds in small sterile space, concrete floors. Bright lights and noisy neighbors made it a bit hard to sleep with window open.

    Clean rooms, nice shared space (lobby, sofas and tables), very good breakfast, nice outdoor chairs and cushions.

    Stayed in August 2023

  • Reviewed: 2 August 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night

    Rooms size was not so good for three persons and the view from terrace/balcony was just a concrete wall. For our short stay it was okay, but someone else could be very disappointed.

    Very nice, clean and fresh hotel. Breakfast was excellent.

    Stayed in July 2023

  • Reviewed: 23 July 2023

    5.0
    Not such a smart hotel .
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Reception is only manned for a few hours in the middle of the day. Arrivals after that have to do a self-check-in so you need to keep an eye on your emails if your ETA is after 3pm. Too bad if you need something outside those hours, such as help getting the internet to work or another pillow to augment the thin one provided. Internet access is a key requirement in our accommodation choices so we were very annoyed that we could not get the internet to work even with the help of the receptionist next morning. We stayed in 20 different accommodations on this trip. This was the only place where we could not get the internet. The mattress was too firm and coupled with the poor pillow ensured that I slept very badly. Although there is carpet in the corridor outside, the bedroom floor is bare concrete.... not a smart choice in a hotel, where a chair being moved in the room above disturbs the people trying to sleep in the room below. The bed is in the middle of the room with walk space on all 4 sides. It was not a smart design choice to put the only electrical outlets in the bedroom on the narrow open shelf that is part of the headboard for the bed. It was the only option for recharging our phones but came with the heightened risk of having them break if knocked off onto the floor. It also required running the computer cable across the walk space between the bedhead and the desk behind it, creating a trip hazard. Although we stayed in the area five nights, we chose not to extend our stay past the one night, despite the inconvenience of finding an alternative and moving.

    Good sized bathroom with a big walk-in shower. Extensive buffet breakfast. Welcoming, friendly, helpful waitstaff in the restaurant. Several free parking places in front of hotel. A very clean, modern hotel but the negatives outweighed the positives.

    Stayed in June 2023

  • Reviewed: 20 July 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    No AC

    Small rooms even you can’t move inside

    Stayed in July 2023

  • Reviewed: 19 July 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Smart hotel is not smart. Can never see any explanation about the facility or service of the hotel. T.V. does not provide even English channel. Very hard to see staff for service or questions after working hours. Then there must be any smart way to contact with the staff. The operation system of this hotel is good for owner of hotel not for guest.

    Convenient location. Georgious breakfast fresh and variety. Clean and new facility.

    Stayed in July 2023

  • Reviewed: 15 July 2023

    5.0
    Unfriendly emergency contact staff!
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    No hot water for one night and unable to contact anyone. Emergency contact staff was unfriendly and had a terrible attitude. No AC and it can be hot during the summer.

    Clean

    Stayed in July 2023

  • Reviewed: 9 June 2023

    7.0
    reasonable
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    a bit form over function, no staff …

    good breakfast , clean room

    Stayed in June 2023

  • Reviewed: 7 June 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Blue Restaurant very expensive for what you get. Avoid eating evening meal there.

    Good value hotel. Room ok for the price, but nothing special.

    Stayed in June 2023

  • Reviewed: 23 March 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 5 nights

    Amazing breakfast and very clean room

    Stayed in February 2023

  • Reviewed: 5 January 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    It was very hot at night, bed set up was not ideal, and some of the staff seemed like salespeople.

    Facilities for ski storage, parking, cleanliness, and ristorante

    Stayed in January 2023

  • Reviewed: 4 January 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights

    - sound proofing is not great. You can hear your top neighbours walking. one night people gathered on the common balcony for drinking and we couldn't sleep until they went away. - the pillows are horrible and the beds are not great for couples. the twin mattresses move away very easily. - the second rack for drying up the ski boots didn't work in the last 2 days of our trip. We wrote the whatsapp number and also told an employee about this. Nobody gave us an answer. We had to take the boots all wet to the slopes.

    - amazing breakfast, excellent food with great coffee and drinks - large parking and also underground parking with elevator - the rooms were very clean

    Stayed in January 2023

  • Reviewed: 29 September 2022

    7.0
    Clean, modern hotel in good location
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights

    It is a bit outside of the center, but if you are happy to walk or take bus/car then the hotel is perfect.

    Nice breakfast buffet clean and modern rooms friendly staff environmentally conscious Carparking bus stop right in front of the hotel

    Stayed in September 2022

  • Reviewed: 5 September 2022

    7.0
    Great place to stay when in the area
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights

    Room size for a triple was very small and seemed the online image showed a wall between beds and not a small shelf. Prices for food and room was very hight, but not untypical for the area.

    Breakfast was great, easy access parking and overall feel of the hotel.

    Stayed in August 2022

  • Reviewed: 21 September 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Staff was a bit rude sometimes.

    Nice room, Great breakfast. Parking. Views are amazing

    Stayed in September 2023

  • Reviewed: 31 July 2022

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel was a little bit strange ( look like barn) from the outside ( inside was nice and modern).

    Staff was very friendly. Room was modern and very clean.

    Stayed in July 2022

  • Reviewed: 11 August 2023

    5.0
    The hotel was clean and the staff friendly
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    Very small rooms

    The site is perfect

    Stayed in August 2023

  • Reviewed: 5 August 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Very small room

    Stayed in August 2023

  • Reviewed: 14 April 2025

    9.0
    Superb
    • Leisure trip
    • Group
    • Double Room
    • Stayed 4 nights

    There are no comments available for this review

    Stayed in February 2025

  • Reviewed: 12 April 2025

    10
    Exceptional
    • Business trip
    • Family with young children
    • Quadruple Room with Bunk Beds
    • Stayed 1 night

    There are no comments available for this review

    Stayed in April 2025

  • Reviewed: 10 April 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2025

  • Reviewed: 6 April 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2025

Showing 301 – 325

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