Noise from outside

Staff and Room.specially Melissa was super helpful ,polite and friendly.

Stayed in January 2025

However, our room was right next to the reception on the second floor, so we could hear all the conversations the staff were having, even though they weren’t speaking loudly and were genuinely trying to keep it quiet (we could even hear them using the stapler!). On our last night, there was way too much noise from the floor above us, making it hard to sleep. Overall, the soundproofing definitely needs improvement! Regarding the beds, we had booked a double bed, but in reality, it was two single beds pushed together, which made sleeping quite uncomfortable for a couple. P.S. Fun fact: one morning, someone (probably another guest) knocked on our door at 6 a.m., and later that same morning, someone tried to get into our room—they used their key and tried to open the door at 8:30 a.m.

We had a quick and smooth check-in, and the staff was super friendly and helpful. The room was very clean and spacious, just like the photos showed—if not even better. The location was excellent, and we could walk everywhere with ease.

Stayed in December 2024

Location was perfect and central

Stayed in December 2024

The reception office was closed I think temporarily

Almost everything but the location was amazing

Stayed in November 2024

The room was facing the street - a bit too loud at night during Friday and Saturday

We thought that the breakfast was inclded, but it was not :( It was AVAILABLE for purchase. Wish it would be more clear.

Stayed in September 2024

price to high for the day

to expensive for my test 2 to 3 stars the most

Stayed in October 2024

Can't really think of everything.

Location near to shopping for the Wife. Felt vey much like i had been there before as it was really easy to settle in.

Stayed in October 2024

The twin bed was not comfortable. Getting in to our room was cumbersome. I think I misunderstood that this was not a hotel. The drains in bathroom are really slow.

Location It was pretty clean. Could use some refreshing.

Stayed in October 2024

The location is wonderful. Absolutely all the main attractions are within walking distance and two minutes away from the main shopping street. We especially liked the service of the staff - Sergio. Sergio gave us information about places to visit, recommended good guides, told us about life in the city and was very helpful with the transfer. Staff is 10 out of 10.

Stayed in September 2024

The rooms were small and very noisy as we were on the 1st floor and the street side.

The location was great as it is close enough to walk tomany sites. The staff was friendly and accommodating .

Stayed in June 2024

They gave us another room in another bulding other than one we booked with totally different style far away 6 minutes walking. They offered us free breakfast for this mistake without changing the room but we didn't take this offer . They refused to drop the city tax althought we got other room smaller than the one we booked but overall we use room to sleep only .

Location is perfect , room was cleaned daily and towels changed daily

Stayed in June 2024

The room needs some storage option for the clothes.

The location and the place was new and nice

Stayed in May 2024

Unfortunately the apartment although suitable was not as pictured - having seen the apartment we got we would not have paid what we did for it. They do say you may not get an Apt in via Ripetta and that was ok for us however the Apt looked nothing like what was advertised in the photos which I did tell the staff, having been so well served otherwise though I did not comment further.

The hospitality was great - we had fresh towels and a spruce of the room daily. The room was comfortable and location was great (very near Spanish Steps and lovely cafes & restaurants)

Stayed in May 2024

The lights inside the room were poor

The staff was very nice! The location was great. Everything was ok

Stayed in April 2024

But I missed a closet and it was extremely loud because the windows are thin like paper and I was hard to sleep at night.

We really liked the hotel and the room was beautiful.

Stayed in March 2024

Nothing, everything was great

The hotel was very clean and the staff very friendly!!!

Stayed in November 2023

The staff were very very helpful to us

Stayed in September 2023

The staff at the REception, specially Mikela, at the Reception! And the great DANTE! The rooms were very good and quiet! The bathrooms also were what I expected to be and I was able to receive my shoping on line without any problem. The fact that it was on block from the main shoping area, I was in heaven, as I could drop my shopping and continue! I love it and I will stay here again & again!

Stayed in June 2023

Bathroom is too small even for me. I’m 1,73m high and 76kgs. They don’t leave water inside the room every day.

I like the property was clean. Decoration and colors are pretty good. Beds are comfortable. Once hot water failed and the staff kindly let me use the staff shower. I think the lady made an effort so I could take a shower with hot water and to feel well attended. Sometimes it’s not the problem but the way you handle it. The staff is really kind. Thank you.

Stayed in July 2023

the bed pillows

we didn't have breakfast

Stayed in June 2023

Air-conditioning could be better as we were in Rome during the summer. Lifts were tiny but I guess that's pretty common in Rome especially in the old town.

Breakfast was simple and lovely - great coffee, cheese, meats, bread and orange juice The staff especially Ali was fantastic and helpful - he called a taxi for us many times as we needed to be out early for our city tours! Hotel location was perfect - in the middle of Old Town!! Safe and close to shops & cafes. Everything is almost walking distance.

Stayed in June 2023

The hotel is located in a non free car circulation área. Therefore, when you come by car, be aware that you may get a ticket.

Excelent location

Stayed in June 2023

Lack of slippers at the beginning A bit expensive for the location

Good location Clean Extra hair dryer and iron very appreciated Good timing of cleaning

Stayed in April 2023

The wifi connection was terrible.

Super location. The staff was very friendly and helpful. Also it was very clean.

Stayed in December 2022