“The food was good however the the standard of the facility was poor, windows not working they had to use a piece of stick to wedge it, door lock was not working had to call to get it fix, space between door and door jam was so wide I could stay inside and see people passing outside also the corridors floor were dirty. The place was not smelling fresh, no fridge, kettle or microwave in the room which are basic amenities that comes with a room, had to rent it. That was rubbish I have never stayed at any facilities and had to pay to rent these items it is always apart of the package, it leaves a bad taste, remember your facility is bearing the name of hotel so please try and emulate the standard of that,it was too much money for too little.”
“It took more than one hour until someone answerd the phone. Just to tell us on a rude tone that they were fully booked and they had no reservation for us. Funnily lateron they formally canceled our 'non-existing' reservation at booking.com.”
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