The bathroom could have looked better, but I was told they were renovating

Chris was very pleasant. The check in process was smooth.

Stayed in April 2025

The smell of the bathroom

Hospitality

Stayed in December 2024

the hotel was unprepared for us, even though I called earlier in the day to confirm, the rooms still were not prepared ahead of time. My room was nice, and spacios but my sisters room had a lot to be desired.

The View was great, nice view of the airport so you can pass the time watching planes come in to Montego Bay Airport.

Stayed in December 2024

The mosquito in the room

Location good no breakfast was not included

Stayed in July 2024

It's was not a nice experience I will never go there again me and my children are so disappointed

Nothing it's was a horrible experience 😕

Stayed in July 2024

The WiFi could have been better, it didn’t really pick up in the room or outside the room. The a/c didn’t feel like it was running unless I stood in front of it.

The location from the airport was close. The staff was very helpful. And the view from the balcony is nice.

Stayed in April 2024

Felt like a motel. I’m sure we were the only guest staying there. Music all night till 4am, for me not a problem. Love the music but didn’t like the fact a bunch of men sat on our veranda while we arrived back that night and they didn’t speak didn’t move away. Very uncomfortable ! Room so basic it felt bare. Needs some soft furnishings to soften the bare room.

Near to airport and lovely view over the town below and see the sea. The guy who took us to room was helpful and tried to make our stay as good as he could. Lifted cases ect…

Stayed in February 2024

The floor was very dirty, I had to wear slippers inside the room at all times. The wifi connection was too far from the room. Hence, the wifi cut in and out a lot of time, and it was also slow. I had to use my mobile phone data plan 90% of the time. I couldn't even watch a short movie on the TV because there was too much buffering. The TV also had poor audio quality.

The AC worked very well. Hot water in the bathroom was great. The view on the balcony was very beautiful. I also liked the grass-like rug on the balcony. The cupboard, desk, and nightstand were okay. The nice little closet had clothes hangers inside and 1 flat shelf, which was similar to a cupboard. It was really nice. Sadly, there was only 1 pillow and 1 towel in the double room, which was reserved for 2 persons, but the guy at the front desk was awesome. He got a second pillow and a towel. The parking space outside was great.

Stayed in January 2024

They need to get everything up and running, a they finish the updates. New linens, restaurant service completed. The view is beautiful.

The staff was excellent. They are refurbishing, so not everything was available to us, but the staff really made up for it by getting us what we needed, when they are finished I think it will be excellent

Stayed in December 2023

I loved the view and the outside pool area was very relaxing.

Stayed in March 2025

Everything. The dirty BED sheets. Bathroom with the detachable sink! No power shower! No toilet products! BED BUGS!!!

Absolutely nothing!

Stayed in March 2025

The rooms were small. The toilet seat was horrible. Tv was on a chair. Place looked run down Pool was dirty and green. Pictures on the website must have been years ago because the place now is horibble Sheet and pillows were smelling really bad

The view was ok.

Stayed in December 2024

There were no toilet tissue, nore wash rag was provided in the bathroom.

The staff there was very hospitable. Upon entry, they greet you and meet you at your point of need. After checking in, the staff gives you your own space to do what you want. The room was outdated, but was very clean and comfortable for a 1 night stay.

Stayed in November 2024

There were no coffee or coffee brewer in room, no ice machine, no available washing machine, no towels, the sheets was not changed. The service for was not worth the rate.

The surroundings, the staff was awesome.

Stayed in October 2024

There is no water to shower nor to flush the toilet

Location

Stayed in September 2024

THAT HOTEL HAD ROACHES THE SIZE OF HUMANS MY STAY WAS VERY DISGUSTING!!!!

Stayed in September 2024

The staff was friendly and welcoming, I had a blast I’m coming back next year

Stayed in August 2024

Location

Stayed in August 2024

The room and bathroom

The views

Stayed in August 2024

Could do with been a little bit more clear. Room wasn't ready even thoe book well in advance

Location was perfect pool was nice and area round the pool was great

Stayed in August 2024

Everything is dirty. The rooms are old and they never cleaned it or change the bedsheets. There are a lot of bad faces coming in and out to take drugs. I had an argument at the end because I complained about the place that was really dirty and the manager pointed against me a knife and i had to run away. The have guns and knives with them. Be careful

Nothing

Stayed in August 2024

Upgraded lot work to be done building was run down my door was all broken damaged

Nothing

Stayed in July 2024

I had to wait for over 30 minutes in the heat before the staff could even give me a rooom!

I did not have breakfast there!the hotel is very dirty!

Stayed in July 2024

Restaurant was supposed to be there it was getting refurbished. I came there to be near the airport because of the hurricane. During and after the hurricane no one came and checked on me. The electric went out from the afternoon abd I was in darkness, no food and no water and my window in my room wouldn’t shut. So a lot of water and wind coming in through the hurricane. Generator didn’t work when it did it wasn’t enough power to work the AC and kept chipping out. No microwave or kettle in the room and they said there would be. Bed sheets looked dirty. Petrol smell from generator was getting in my room and I had to asked to be moved to another room as It was making me cough.

Stayed in July 2024