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Reviews of Coco La Palm 3 stars

Norman Manley Boulevard, 12345 Negril, Jamaica

#17 of 50 hotels in Negril

Guests' Choice

Review score

Based on 594 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    9.3

  • Facilities

    8.7

  • Staff

    9.0

  • Value for money

    8.4

  • Free WiFi

    7.0

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Showing 1 – 25

  • Reviewed: 4 April 2025

    8.0
    As good as ever
    • Leisure trip
    • Couple
    • Standard Room One King Bed Or One Queen Bed
    • Stayed 1 night
    • Submitted via mobile

    Rooms are comfortable, great breakfast, great beach.

    Stayed in March 2025

  • Reviewed: 29 March 2025

    10
    Piece of Paradise
    • Leisure trip
    • Family with young children
    • Standard Room One King Bed Or One Queen Bed
    • Stayed 7 nights
    • Submitted via mobile

    We had a fantastic experience at Coco La Palm, from checking in, being escorted to our room, amazing staff all the way around! Alecia kept our room clean with fresh linen and towels every day. Everyone was so pleasant and welcoming! Gibson made us all feel safe and arranged parasailing for us, which was incredible! Kian and Omight made delicious drinks for us always with a smile! All our servers were polite, efficient, and Trevor was outstanding! This was our first time in Jamaica, surprising my hubby's sister & brother in law, who stay here every year. When we come back to Jamaica, Coco La Palm is the only place we'll stay! Thank you to the entire staff for making our trip amazing!! ❤️

    Stayed in March 2025

  • Reviewed: 26 March 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 7 nights
    • Submitted via mobile

    Lovely as always

    Stayed in March 2025

  • Reviewed: 25 March 2025

    8.0
    Awesome!
    • Leisure trip
    • Solo traveller
    • Standard Room One King Bed Or One Queen Bed
    • Stayed 2 nights
    • Submitted via mobile

    I could not get internet service at all. That’s the first time this has happened and I was very displeased.

    Everything except one thing.

    Stayed in March 2025

  • Reviewed: 17 March 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Room One King Bed Or One Queen Bed
    • Stayed 1 night
    • Submitted via mobile

    Pillows were a little hard, breakfast / food orders took some time to be delivered - albeit small niggles in what was overall a fantastic stay

    Professional service from welcome throughput the stay, loved the room (suite overlooking the sea), cleanliness of all areas incl beach, pool well sized and placed, excellent location (beach front, close to restaurants, supermarket)

    Stayed in March 2025

  • Reviewed: 12 March 2025

    8.0
    It was nice
    • Leisure trip
    • Couple
    • Standard Room One King Bed Or One Queen Bed
    • Stayed 6 nights
    • Submitted via mobile

    Not all rooms have balconies

    On the beach

    Stayed in March 2025

  • Reviewed: 7 March 2025

    10
    Will be back.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 8 nights
    • Submitted via mobile

    Entertainment

    Love new paddle boards. Always a chair for everyone. Free floaties to use

    Stayed in March 2025

  • Reviewed: 5 March 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Room One King Bed Or One Queen Bed
    • Stayed 3 nights
    • Submitted via mobile

    Nice hotel. Right on 7mile beach.

    Stayed in March 2025

  • Reviewed: 2 March 2025

    8.0
    We will return sooner than later.
    • Leisure trip
    • Couple
    • Standard Room One King Bed Or One Queen Bed
    • Stayed 7 nights
    • Submitted via mobile

    An explanation of the taxes and service fees at check in would be beneficial to guest in the future. The ice machine was empty quite a few times during our stay.

    Great location on 7 mile beach. Food was real good at the property. Room location on property was fantastic.

    Stayed in March 2025

  • Reviewed: 23 February 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Room One King Bed Or One Queen Bed
    • Stayed 1 night
    • Submitted via mobile

    Can’t think of anything.

    The grounds were beautiful. Love the courtyard. Staff in the bar and dining area were so nice.

    Stayed in January 2025

  • Reviewed: 21 February 2025

    10
    Wonderful!
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 8 nights
    • Submitted via mobile

    WiFi needed a voucher code every day which you had to get at the front desk.

    Location, service, beauty of landscaping, beach.

    Stayed in February 2025

  • Reviewed: 18 February 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Room One King Bed Or One Queen Bed
    • Stayed 3 nights

    The cost of drinks and food within the hotel were quite high especially after tax and service was added.

    Great beach and plenty of sun loungers for all. The inclusive breakfast was pretty good and there were other restaurants within reasonable walking distance.

    Stayed in January 2025

  • Reviewed: 13 February 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Room One King Bed Or One Queen Bed
    • Stayed 4 nights
    • Submitted via mobile

    That there isn't a microwave to warm up food should the kitchen be closed.

    Coco La Palm is a wonderful small boutique hotel. While all-inclusive are ideal for some, this is a more intimate location. It is located on one of the most beautiful beaches in Jamaica. The customer service is superb, and the staff are very kind and accommodating. The food at the restaurant is lovely, and the bar and waitstaff are fun and efficient. I will be back there again and again.

    Stayed in January 2025

  • Reviewed: 8 February 2025

    9.0
    It was a nice and comfortable stay, would stay again if the Jacuzzi is fixed
    • Leisure trip
    • Couple
    • Standard Room One King Bed Or One Queen Bed
    • Stayed 1 night

    The hot tub bubbles was not working

    Breakfast was pastry was expecting a hot meal

    Stayed in January 2025

  • Reviewed: 8 February 2025

    9.0
    Great stay
    • Leisure trip
    • Couple
    • Standard Room One King Bed Or One Queen Bed
    • Stayed 6 nights
    • Submitted via mobile

    Location

    Stayed in February 2025

  • Reviewed: 3 February 2025

    10
    Easy access to the beach, on site restaurant, cozy and charming casitas with small yard sitting. There are other restaur
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 5 nights
    • Submitted via mobile

    Access to the best part of 7 mile beach which is perfection.

    Stayed in January 2025

  • Reviewed: 2 February 2025

    9.0
    Great Location
    • Leisure trip
    • Solo traveller
    • Standard Room One King Bed Or One Queen Bed
    • Stayed 5 nights
    • Submitted via mobile

    Although there were some Seagrape trees, there was not enough shade. I thought the food was decent but nothing really blew me away and it was a bit pricey but then again, everything has gone up.

    I like the small compact resort, the friendly employees, the bar, the location on Long Bay, the pool that had some shade. I had good breakfast there. The location is terrific for shopping, exploring and bar hopping.

    Stayed in February 2025

  • Reviewed: 30 January 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Room One King Bed Or One Queen Bed
    • Stayed 7 nights
    • Submitted via mobile

    L

    Love coco

    Stayed in January 2025

  • Reviewed: 29 January 2025

    10
    Excellent hotel right on the beach!
    • Leisure trip
    • Couple
    • Junior Suite One King Bed Or Two Queen Bed
    • Stayed 8 nights

    Nothing comes to mind!

    Excellent property right on the beach. Staff are terrific; always kind and aim to please. Rooms are always super-clean. Our favorite place in Negril.

    Stayed in January 2025

  • Reviewed: 28 January 2025

    9.0
    Great choice for this area of Negril.
    • Leisure trip
    • Group
    • Deluxe King Room
    • Stayed 4 nights

    The downstairs rooms are a bit dark. Upstairs rooms are light and more spacious.

    The place is situated on the beach. Cozy rooms with a nice bar and restaurant on the beach.

    Stayed in January 2025

  • Reviewed: 19 January 2025

    10
    Better than expected.
    • Leisure trip
    • Solo traveller
    • Standard Room One King Bed Or One Queen Bed
    • Stayed 4 nights
    • Submitted via mobile

    Wifi wasn't great, especially in my room.

    Beautiful grounds, friendly staff, nice restaraunt and beach bar, nice beach with lots of shade, fully booked during my stay but never felt crowded, centrally located along the beach with nice bars and restaraunts you can walk the beach to get to. Felt safe.

    Stayed in January 2025

  • Reviewed: 15 January 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Room One King Bed Or One Queen Bed
    • Stayed 1 night
    • Submitted via mobile

    Needs minor fixes

    The proximity to the beach, the customer service, the cleanliness. When you visit Coco la palm 🌴 it feels like home. The staff go above and beyond to assist you should any problems arise. ( that doesn't happen often). I be back again.

    Stayed in January 2025

  • Reviewed: 13 January 2025

    10
    We will be back!
    • Leisure trip
    • Family with young children
    • Standard Room One King Bed Or One Queen Bed
    • Stayed 8 nights
    • Submitted via mobile

    Nothing to list. Was a very nice property

    Property was well kept and clean.

    Stayed in January 2025

  • Reviewed: 12 January 2025

    10
    A fantastic place to relax
    • Leisure trip
    • Couple
    • Standard Room One King Bed Or One Queen Bed
    • Stayed 5 nights
    • Submitted via mobile

    Nothing really.

    Everything. The grounds were well kept. The property is kept very clean. Rooms were nice. The staff was exceptional. The food was excellent. Very convenient location for other places on the beach. Cannot wait to go back again.

    Stayed in January 2025

Showing 1 – 25

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